[2020] [Connectivity/Multiplayer]Error Code 4-0xFFF0BDC0

Please perform the troubleshooting steps located on support.ubi.com --> Go to your Platform --> Rainbow Six: Siege and locate the Connection Troubleshooting Guide.

If issues persist, please open up a case with our Customer Support team HERE so they can work with you individually and gather information to resolve the issue.

Thanks!

Sorry to hear that you're having some connection issues.

Can you please check your NAT Type in-game by clicking on the options/settings tab, and letting us know what it says?

Also, can you please let us know which platform you are having this issue on?

Hey Dr-Rysman,can you provide me with more details to the issue? Thanks!

Hi Coslancee! These steps may help with this issue. If they do not, please create a ticket with a screenshot of your forwarded ports.

I've moved this to the support forum for reference.
What platform do you play Siege on? Please note support is unable to alter MMR in any form. Is this your first time recently getting that error code?

Hey, ProtoType_CH1NA!

Sorry to hear of the connectivity issues you have been getting. In regards to the bans we are unable to remove these. However, I would advise completing the steps linked below to troubleshoot the connection problem:

https://support.ubisoft.com/en-GB/fa...Six-Siege-R6S/

If the issue continues after completing these steps, please get back in touch so we can help you further.

Thank you.

Sending this thread to Support for further assistance.

Hey folks,

Sorry to hear that.

Please follow the guide here for help with your connection.

Hello Greatcalf200! I'm sorry to hear that you're receiving this error in Rainbow Six Siege. Which platform are you receiving this code on?

I'm sorry to hear that! What is preventing you from uploading your MSinfo and DxDiag files exactly? Perhaps you could try some web browser troubleshooting to see if that helps with this issue!

Hey folks,

If you're still experiencing this issue, please create a case on the website here.

I would also recommend performing the connection troubleshooting for PC or Xbox/PS4 to see if this helps.

Please provide us with images of your ports forwarded via your support case.

Originally Posted by Juicy-Loogie
Thanks for getting back to me, I have attempted this and I am still unable to fix the appearance of this error.
I have visited the battleye FAQ and I am unable to find the fix for this error under their listings.

Sorry to hear you still have issues. What do you see if you right click the game in Steam, click Properties then in Betas? Please try selecting "Opt out of all beta programs" and verifying the game files again.

If you still have issues, we would recommend reaching out to BattlEye Support who should be able to give further troubleshooting.

Thanks!

Hi Juicy-Loogie! Sorry to hear you are getting error 4-0xFFF0BDC0. Thanks for providing the video.

Please try Verify Integrity of Game Files.

If the issue persists, please see the solutions on BattlEye FAQ.

Thanks!

Hey Holzoli_DGS - welcome to the Ubisoft Forums!

Have you tried the suggestions already made in this thread, most notably our connectivity troubleshooting for your platform? Please do so if you have not:

- PC

- PlayStation 4

- Xbox One

I would also advise you to test an alternative connection, such as a mobile hotspot, to see if your issue(s) are localised to your home network.

Hey everyone. I'm very sorry that you're all being affected by this error. I'd first suggest completing connectivity troubleshooting to ensure your connection to the game's online services is optimized. You can find the troubleshooting relevant for your platform here. If that guide does not make any improvements or resolve this error, please open a case at support.ubi.com to receive further assistance. Thank you!

Hey there, Ayazami_. I greatly apologize for the frustration that has been caused by this! While Support is not able to adjust rank or restore lost ranked points, I'd be glad to get this reported for you. Do you experience trouble reconnecting to your matches often? If so, have you ever tried using this workaround to reconnect?

Originally Posted by Predy96
30 dakika 1 saat 2 saat ceza almaktan kaçamıyorum internet kanallarımı değiştirmem bir şeyi değiştirmiyor sürekli ubisoft portalı nı ve oyunu kapatıp açmak çözüm olmuyor lütfen bu hatayı çözün bu sebep ten ötürü bir hesabımı perma ban attınız ve banım ı geri de açmadınız bu hesabımıda suçsuz yere banlamanıza müsade edemem ben bu oyuna ülkemde fazla fazla para ödüyorum karşılığını almak istiyorum hata kodu bu Hata Kodu 4-0xFFF0BDC0

Hi Predy96!

Unfortunately our support staff are only able to provide assistance in English on the forums. If you are able to provide a translation of this, then we can take a look at it for you.

Alternatively there may be another user here who can help you or you can speak with our Support team through the contact site here where we will be able to direct your case to the correct regional team.

Hey PuffSters,

Sorry to hear that!

Have you tried the steps outlined in our connectivity FAQ?

Hey ArtR.,

I am sorry to hear you are encountering this,

Do you have any third party accounts linked to your Ubisoft account?

Hi there, sorry you are experiencing this issue while playing your game. So we can look to getting this resolved could we first ask that you have attempted our basic troubleshooting steps as outlined here.

If you are still receiving this error after completing these steps, could you please provide your system reports as advised in the FAQ guides below :

Generating a DirectX Diagnostic Report

Generating a Microsoft System Information Report

Sorry to hear you are still experiencing this issue after completing the requested troubleshooting steps.

If possible could you confirm whether you have been able to speak to the Battleye support team directly.?

Hey HujMund,

Thanks for reaching out to us.

I do appreciate that the original thread creator stated that connectivity is not the issue, however in order to resolve this, we strongly advise to try completing steps outlined in the following article.

If issue remains, keep us informed and we will look into it further!

Hey White_Mask,

Thanks for reaching out and I am sorry to hear about this.

If you have already completed all of the steps mentioned in the following article, yet issue persists, please note that this is something that is currently under investigation by our game team.

I can only apologise about the inconvenience and thank you for your patience whilst this is being looked at.

Should we have any updates coming up, details will be posted here, in our official forums, therefore keep an eye!

Thank you White_Mask for posting your work around for the connectivity error code FFF0BDC0.

Originally Posted by Petya420
I have the same issue about 2 months... I waited for update, and do everything from supports suggestions, nothing helped. Please you! I see you can help me, i loved this game, until this error. Dont let this error to took my mood away...

Hey Petya420, thanks for reaching out and I am sorry to hear you're having to deal with this issue.

Just to double-check, have you had a chance to go through steps that were mentioned in this thread yet?

Originally Posted by Cabbagefire
epic games

Hey Cabbagefire, thanks for reaching out and welcome to forums!

How can we assist you? If you can provide more details, that will be great!

Thanks for the information everyone. The issue is currently under investigation still and we'll let you know more here as soon as we have any.

I'll sticky this thread so it's easier to come across and won't get lost in the forums.

The 4-0xFFF0BDC0 error code is a current known issue and is being looked into. I have merged threads related to it to create this megathread so we can sticky the thread and keep you all updated easier. Thanks for all your patience and reports.

Hey everyone!

I understand that you wish for an update in regard to the error 4-0xFFF0BE1F

I have checked with the Siege team and at this time the issue is currently still being investigated, they also advised to unlink all unnecessary third party accounts that are linked to your Ubisoft account. Please DO NOT unlink PSN, Xbox, Nintendo or Stadia accounts.

I understand that this is not much of an update but rest assured this is being looked into and we hope to have it fixed as soon as possible.

Thank you.

Hey everyone,

We've created a dedicated thread for these issues and have stickied this instead of this thread here, with some specific questions to answer and information for players to refer to.

Please reply to that thread with your continued reports of these issues and let us know if the troubleshooting steps suggested help.

If you need to contact us about separate issues, you're welcome to open your own thread as usual. Thank you.

Originally Posted by White_Mask
The error code "4-0xFFF0BDC0" appears to have been renamed , but the same issue persists. If I keep the same local IP address and launch Halo Master Chief Collection, or any Microsoft published game (Siege and MS games share Azure) I will no longer be able to connect to Rainbow 6 Siege.

The new error code is:

4-0xFFF0BE29 <---- If I get this error, I cannot connect to any R6 match. To test, I try hosting a custom game as a player.

Fortunately, the fix is simple. You need to change your IP address. There are many ways to do this, but the fastest way I do it, is by swapping to Wifi and Ethernet back and forth.
Ubisoft needs to figure out why this happens. It happens for me because I play Microsoft Azure games like Halo, Gears of War, Forza, etc. If I launch any those games and try to go back to Siege, I must change my local IP address.

I have tested this on 2 routers so far and both get same issue.

If anyone else has the same problem, please post the other games you play!

Hey!

The error message has not changed on our side, however we understand that players are seeing a variety of similar errors.

Error 4-0xFFF0BDC0 is still being investigated, as this appears to be a server-side issue. Any other similar error messages can often be resolved with troubleshooting.

If the issue keeps making appearance, I'd like to offer you our support article, if you haven't already followed it: https://support.ubi.com/en-GB/faqs/000023138/

Originally Posted by BETA_Alkern
Hi,

After Windows 10 update about 2 days past (14.10.2020) I started to have problems with R6. I can play for 2-3 hours, and at one point, on right after startingd an unranked game, i get error 2-0x00019008 and I'm being kicked from mach. When I want to rejoin the match I start to have 4-0xFFF0BDC0 error.

Uninstaling Windows patches (KB4580325, KB4580325 and KB4577671) and installing them again, R6 starts to work fine for another 2-3 hours and the problem occurs again.

The Windows update is the only thing that I can pinpoint that happened with my computer during last couple days.

Hello. Thank you very much for your insight, that is very useful.

I will make sure our R6S team are aware of this possibility, so it can be investigated.

We will continue to work hard to get this resolved!

Originally Posted by SKULLZ_53
Almost every match connection issue. I returned to the game after 3 months. The game cannot be played due to server errors. Kicks me out of the game due to server failure, then gives me 30 minute suspension. F.ck this game I delete it.

Hello there. I'm sorry to read you're facing so many connectivity issues, I appreciate that must be very frustrating.

We are of course here to help, and we'll always do our best to offer you the best advice.

If you do decide to try again, please let us know and we'll try to resolve your issue.

Originally Posted by SKULLZ_53
The game I played perfectly 3 months ago. What happened to this game? The server kick me out of the game again, I cannot return to the game, and now I will have a 4-hour abandonment penalty. Besides, I never left out of my own accord.

Hey! With each update we hope to bring new features and fixes, however new issues can sometimes make an appearance. We will always do the best we can to get everything fixed!

The disconnection you just experienced, is that with error 4-0xFFF0BDC0?

Originally Posted by jaykeblakk
My game crashed right after prep phase on a ranked game, I had to End Task in Task Manager, and then I had to reconnect. However, when I tried reconnecting, I was unable to. I received error code 4-0xFFF0BDC0 no matter what I did. Lost ELO and got a sanction. Kind of upsetting because that means I get punished for something that wasn't my fault to begin with. Do I get those things back? Or some sort of compensation?

Hey there jaykeblakk,

Sorry to hear you've been impacted by this.

We are unable to adjust MMR or stats such as abandons unfortunately.

Have you also attempted the steps from our troubleshooting guide since this has happened?