Rainbow Six Siege Dev Tracker

@louandrew Sorry to hear this. Could you have a look at our Basic PC Troubleshooting guide, making sure to ...

@vikes-sino Hey there, sorry to hear this! Please reach out to us privately via one of the methods below with a brief description of your issue.

 
Support Website
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@xanb4n Hey there, sorry to hear you're encountering these FPS drops!

As a first step, could you have a look at our Basic PC Troubleshooting guide, making sure to ...

Hey folks! Sorry to hear this is happening. Can you please upload some images and/or videos of what you're seeing, so I can investigate further?

@rio-sjel Hi there, for store issues, you'll need to reach out to our Store team privately.

Hey @s9da,

Thank you for taking the time to reach out to us regarding your ban.

As your appeal to dispute the ban on your account was denied, please keep in mind that Ubisoft Support has no ability to overturn a ban placed on your account following the denied appeal and no further review will be made.

We are not able to share any further details with you concerning your ban in order to maintain the integrity of our internal systems. Ubisoft takes great care in ensuring that its games are fun, fair and friendly throughout. We take a firm stance against viola...

Hey @louandrew,

Sorry to hear that you are encountering this crashing issue.

You mentioned you have already followed some troubleshooting, can I check what steps you have already tried so that we don't cover steps you have already attempted?

Many thanks,

Hey @dday7890,

Sorry to hear that you encountered this.

When you crashed, can I check exactly what happened and any errors you got? This will greatly help us troubleshoot to help prevent this happening in the future.

Many thanks

Hey @cole_cts,

Sorry to hear that your skin is not appearing as you expected.

So we can see exactly what you see, would it be possible to share an image with us?

Many thanks

Hey @paulmagic68ubi,

Sorry to hear that you are encountering an audio issue in game.

For clarity and so we can hear what you do, would it be possible to share a link to a video using a third party video sharing website?

Many thanks

Hey @jackbrown2930,

Sorry to hear that you encountered this connection trouble in game.

I am afraid we are unable to overturn any sanction but we would like to help prevent this happening in the future. If you haven't already, I would recommend to complete the steps in our connection troubleshooting guide in full. These steps help by configuring your network for the game.

Any trouble, just let us know.

Hey @il_masche,

Can I just check what the outcome was when you contacted directly?

Many thanks,

Hey @a-pril-0,

Sorry to hear that you are having trouble launching the game.

Can I just check, if you login to Ubisoft Connect do you see the game in your library?

Many thanks

Welcome to the forums @ronman121! Moved your thread to this one as this is being currently looked into by the team.

Thanks for letting us know @pashkim23 and sorry for the issues this has been during matches. The team is already on this and we will be keeping everyone posted as soon as we have further updates, so please stay tuned!

Hi @frosty__102, thank you for coming to us here with this issue. I am sorry this error has been an issue during matches. Unfortunately, I'm afraid these penalties are issued server-side by an automated system and cannot be overturned. Have you received the 4-0xFFF0BE25 during multiple matches? If you have received numerous games with the same error code, I recommend following the steps from our guide here. Note that these steps are in no way suggesting any...

Hey @arezzx, and greetings to the forums! Sorry to hear you are not seeing any progress with any challenges at this time. To ensure there is no interference with progression being updated after a match, I recommend following these troubleshooting steps. ...

Hey folks! Apologies for the trouble this issue has been. We have been collecting reports of this occurring, and the Team is aware and working on providing a fix. No new updates have been presented at this time, but please watch our news & announcements page and our other social channels for further updates. Again, our apologies for the inconvenience and frustration this has caused, and thank you for bearing with us in the meantime as we look into this further.

Hiya @N4L1-_ ! I moved your thread over here as this is being looked into at this time.

Hey everyone! We have been receiving similar reports of this behavior, and the Dev Team is aware of this happening and currently working on a fix. While I do not have any further updates to share on this at the moment, please keep a watch out on our social media channels and our news & announcements page. We appreciate you bearing with us in the meantime, and if you have any questions, please feel free to let us know here.