Rainbow Six Siege Dev Tracker

Thank you for confirming this @lethargicsauce

I am sorry to hear you were kicked from an ongoing team deathmatch, I can confirm this is something we are currently investigating in all competitive game modes. Apologies for any inconvenience caused.

Hello @itsjanetyler thanks for getting in touch with us.

Unlinking and relinking console platforms can be performed by Ubisoft Support, though we are only able to do this once per player.

If you would like to ask us to unlink your accounts, please co0ntact us with your Ubisoft name, PSN old name, and new preferred PSN username over this link >>
Ubisoft Email/Live Chat support - https://www.ubisoft.com/help/contact

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Hello @blackbird4eva thanks for getting in touch with us about your datacentre connections.

By default, you will be connected to one of 3 datacentres that have the best ping for your location. This may mean being connected to a datacentre that is not necessarily where you currently live.

Manually selecting your data centre that you are connected to, may help give you a more stable connection  > https://support.ubisoft.com/en-gb/Article/00006059...

Hello everyone thanks for getting in touch about the overlay and the game's performance.

To see if you can improve your performance with the game, could you please make sure to run through every step in this support article for Siege first, to see if you can make noticeable improvements - https://support.ubisoft.com/en-GB/Article/000062514/
 
If you happen to be using a series 10 Nvidia GPU or later, enabling Nvidia Reflex in the Vulkan mode of the game may benefit your latency in-game also.
 
We are aware that the Ubisoft Connect overlay being enabled may increase CPU usage and impact the performance of the game, this is something that we have been openly investigating since the...

Hello @icosphere_007 thank you for your post.

Are you running into this issue every day when you try to launch AC2 through GeForce Now?

Nvidia may sometimes run maintenances on games on their own GeForce Now service, that are completely independent of any Ubisoft maintenances. This may prevent you from launching the game via GFN at this time.

Once Nvidia have completed their maintenances, the game should be available again on their service. You can check the Geforce Now server status for any issues with particular games and regions here >> ...

Hello @iluminatethesky thanks for reporting this, this is the first time I have heard of this issue affecting Stadia and the BattlePasses.

If you are still encountering these error messages now, please try the steps in our network troubleshooting guide for Stadia. These steps should help improve your connection, or help rule out any possible causes of this behaviour >>
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Hello @emperor_ethgat I am sorry to hear you may have experienced a crash also.

Can I ask you a few questions about your crash, to understand exactly what type of crash you experienced? There are several different types that can affect players and they can be caused by different things and may have different solutions >>
 
1. Did your computer do any of the following things? >
 
- PC restarted itself
- Game or launcher closed itself down
- PC displayed a certain coloured screen
- The game froze so you couldn't control anything
- Or any other strange behaviour not described?
 
2. When your game crashes, do you receive any kind of warning messages such as >
 
- Any error message from the game itself
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Hello @sethbuuug, I am sorry to hear your friend received a ban.
 
Permanent bans can only be appealed once for your account. After we have checked your account, if the decision is made to keep the ban in place, we are unable to help you further.
 
The actions that can lead to temporary and permanent bans can include but are not limited to >>
- Toxic behaviour in-game
- Inappropriate voice or text chat
- Cheating/botting/using hack programs
- Illegal behaviour/activity
- Account buying/selling
 
We are also unable to discuss player bans...

Hello @Miko251 I am very sorry to hear that your mouse became stuck whilst playing the game which resulted in you being unable to shoot, restarting the game, and then receiving a temporary ban.

I have looked into this issue and it was reported to us by players now and then for certain seasons, but was marked as resolved as of Year 6 Season 4, I am sorry to hear this has affected you in Season 7 too.

Did you have any other programs, game launchers or software open at the time when you lost functionality of the mouse such as the following programs >>

Full-screen Game Overlays - Overwolf / Geforce Experience
VoIP and Chat services - TeamSpeak / Mumble / Discord / Skype / Raptr
RGB controllers - Razer Synapse / SteelSeries Eng...

Hello everyone, thanks for getting in touch with us about various audio bugs you have experienced in this thread.
 
For the missing sound effects, such as missing gunfire, drone or footsteps, or for inverted audio sounding from an incorrect direction, this is something that has been investigated by our Siege team and we also have a few audio R6Fix bug reports created by players on this issue here >
https://r6fix.ubi.com/projects/RAINBOW6-SIEGE-LIVE/issues?search=audio&sort=relevance&statuses=underinvestigation: (https://r6fix.ubi.com/projects/RAINBOW6-SIEGE-LIVE/issues?search=audio&sort=relevance&statuses=underinvestigation)
 
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Hello @deezenut sorry to hear you have added the incorrect phone number to your account.

Please get in touch with us over this link with your Ubisoft username, email address, current number, preferred number, to see if there is anything we can help you with > https://www.ubisoft.com/help/cases

Hello @unexactriot299 thanks for reporting this accessibility option.

I believe this option Convert Voice to text was removed from the game options back in Y6S2. I will report this to our Siege devs so they are aware this option is still referenced in the hints and tips in the menu. Thanks for the report

Hello @gdl_kevin thank you for following the steps for adjusting your proxy in the game settings file.

If this has not prevented the error code from appearing, would you please make sure to follow all the steps in our connectivity troubleshooting guide too, as this contains the most common steps for improving connectivity to our servers, >>> ...

Hi there, @lendwga-liquid and welcome to the forums! We appreciate you reaching out to us here; however, our team can only offer support on these forums in English at this time. Apologies for any inconvenience this may cause. If you still need help and would like to request support in your preferred language, please don't hesitate to open a ticket with us here. You may also contact us directl...

Hello there, @jiyou-dream! I welcome you to the forums and thank you for contacting us here. However, our team can only offer support on these forums in English at this time; apologies for this. If you still need help and would like to request support in your preferred language, please open a ticket with us here. Otherwise, you can also contact us directly through our ...

Hiya @sasboy6879, and welcome to the forums! Sorry to hear that you have been running into issues during the middle of a match. What platform do you primarily play Rainbow Six Siege on, and what error messages have you been receiving whenever you are removed from a game? Is it the same error every time this has occurred during matches?

@agera Hey there! Sorry to hear you're having issues with this. For account and Store issues, however, I invite you to reach out to us privately via one of our channels below with a brief description of your issue, as well as any error messages or codes you're receiving.
 
Support Website
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@gvwc-efjay Hi there! If those steps didn't work for you, I'd suggest reaching out to our Support Team via our Support Website or ...

@assomyy Hello there! I'm sorry to hear you're having these issues with high ping. I would first suggest looking through the steps in our PC Connectivity troubleshooting article, making sure to also configure your port forwarding rules. The exact process of port forwarding varies by router and internet provider. Usually, you c...

@presleysue Hello there! You can indeed change your data center manually on PC. Check out our guide here on how to do so.