Rainbow Six Siege Dev Tracker

Hello, thank you for both getting in touch with us about your abandon sanction.
 
An abandon sanction will be given when disconnecting from a Ranked game. For multiple disconnects in a short space of time, a sanction will be applied to your account for varying amounts of time, depending on the frequency of disconnections.
 
If you received a certain error code when you disconnected, can you please check our known error codes article to see what may have caused your disconnection, here > https://ubi.li/85k9w

If the error code you received is not listed in this article, please let us know so we can gather more info for our Siege team about this, to see if this has been reported before.
 
When this ...

Hello @Miko251 I am sorry to hear that your Ubisoft Connect achievements have not been synched correctly when the game shut down.

Thank you for letting me know the steps you have tried so far. I had to edit your message slightly, as the original was lost by mistake whilst I was replying.

In order to resolve this, could you please try all of the following steps that have been known to help synchronization issues with our launcher here? >>
 

• Log out of the Ubisoft Connect launcher, then log back in. Next, select Go offline in the Ubisoft Connect la...

Hey @qu7et thanks for posting.

We do not have any further updates on our servers at this time, as we intend to use a mixture of both Amazon Gamelift and Playfab servers for our Siege game. We have noted the feedback given in this thread however. I will move this thread to our General Discussion area now, as this is not a bug report but more a request from some of our players.

Hello @bigdrag0n-0 thank you for getting in touch with us.

This issue with customization has been known to occur when a local hard drive save, conflicts with a cloud save and becomes corrupted.

Do you happen to have cloud saves enabled on your launcher, and if so, have you tried disabling them in the launcher settings, and only using local hard drive saves, as a workaround?

Can you also let me know, what was the last game mode you played, before switching the game off, when the game reset both times?

Hey @jazz_w thank you for your reply.

If you would also like to check the Siege status of the server at your time of playing, please see this website for any updates >> https://rainbow6.ubisoft.com/status/: (https://rainbow6.ubisoft.com/status/)
 
If we do have any current degradation or outages affecting multiple games we will also post a banner on our Ubisoft Help website here >> ...

Hello @SirBunnyRabbit Thank you for providing us with this screenshot.
 
I have created a private support case for you and you should receive an email from us shortly. We will do our best to help you with 1-to-1 support, as opposed to forum support, as it involves purchases that will require us to check your account details, so we will lock this thread now.
 
Please check your email inbox for our message soon. You can view your case, add a comment, or files to your support case, anytime, by clicking on this link here > ...

Hello @im-inside-for-u thank you for getting in touch.

The issue and error code you are currently referring to can be found here, it is currently being looked into by our Siege team >> ...

Thanks for reporting this @pi_ka_chu.

What platform do you play on, so we can gather what platforms it currently affects, if not all?

Can you also try to capture a video of this happening so we can pass this to our Siege team to investigate?

PC > Please use the Windows, Alt and R keys, to start recording a video clip with the Xbox Game bar (Which usually comes already installed on Windows 10&11) When you have recorded the clip in your Capture folder, post this clip to a hosting website such as YouTube or Imgur. You should be able to ...

Hello everyone, thanks for reporting this issue with Caveiras Pistol Silencer - I have moved the topic of Glaz's scope to another thread, to keep this thread about Caveira specifically.

In order for our Siege team to investigate this further, they have asked us to gather a video from any affected players for reproduction purposes.

To send us a clip of this happening in-game >

PC > Please use the Windows, Alt and R keys, to start recording a clip with Xbox Game bar (Usually comes already installed on Windows 10&11) and post this clip to a hosting website such as YouTube or Imgur for us to be able to view.

Xbox and Playstation > Please press your controller's Share button, which will enable you to capture a clip then upload it straight to YouTube or Twitter. After uploading you should be able to post the URL link to the video in this forum thread for us to view with greater detail.

Hello @officiallytrans if your game was purchased via Steam, your Steam store country may need changing also along with your currency if you have recently moved. If you haven't already done so, you will need to change your country on Steam to Turkey as well, and try to make any Steam purchases with Lira. This could be something that is affecting your Steam Wallet also.

You should be able to change your Steam Store country yourself on your profile when you try to make a purchase, or failing that Steam support should ber able to assist, please use this link to see ho...

Hi @sirbunnyrabbit!

Sorry to hear that this happened to you. Could you please take a screenshot showing your boosters and post it here on forums so that we can have a closer look? Thanks!

Hi @vadvergasov!

Sorry to hear you're experiencing issues with accessing the website. What browser are you currently using? Have you also tried using different browsers and incognito mode?

Hi everyone! Sorry to hear you are experiencing this issue with disconnects due to inactivity. This looks like a Ubisoft Connect related issue, especially since it's also happening with some other games!

Could you please make sure to reinstall Ubisoft Connect and clear it's cache to reset any incorrect settings: https://www.ubisoft.com/help/article/000063173

After that please ensure that both Ubisoft Connect and the exe file of the game you want to play, have admin rights enabled by default: https://www.ubisoft.com/help/article/000060505

Many thanks and if you have any additional questions, please l...

Thank you for keeping us updated @dt_b1gfoot. Can you let us know what server you play on and if you have tried any others by editing your game settings file?

Also, have you trued any of Ubi-Nachos troubleshooting steps for your connection, to see if they can improve your matchmaking?

Hi @jazz_w and welcome to the forums!

We haven't noticed any problems with our SEA servers happening currently. What platform are you playing on?

Hi @hjaer and welcome to the forums!

I'm sorry to hear to hear you are experiencing this problem. We are currently investigating this - as soon as we will have an update, we'll post it in our Megathread  about this issue, so keep an eye on it!

@mushroomplane21 Hello there! Cross-play is not yet available between PlayStation and Xbox. Sorry to disappoint! However, we plan on implementing this in Year 7! Keep your eye on our News & Announcements page as well as the ...

@arezzx Hey there! I'm sorry to hear you're dealing with this frustrating issue. Our teams are aware of this, and are looking into this. When there is an update to this issue, it will be posted here on our News & Announcements page, as well as the ...

@tapu_liam Hey there, sorry to hear you're having this issue with input lag! I would suggest first checking to see if your Graphics drivers need updates.

I'd also recommend checking out our ...

@nerdyturd13 Sorry to hear you're dealing with these crashes when you're running Discord. I would suggest running Discord with administrator privileges first to see if that helps.

If you still encounter problems, please check out our Basic PC Troubleshooting guide, and make sure to ...