Rainbow Six Siege Dev Tracker

Hey @tomr1s

You have posted this on the English forums, so please could you translate your post if you are OK with receiving responses in English on here?

Alternatively, we have other language forums that you can locate at the bottom right of the page, just click on "English" to see a drop down menu to be taken to the other language forums we have support available on. 

@mematibush Hello there, and welcome to the forums! I am sorry to hear that this issue has been an occurrence during the last two seasons. We have received similar reports of this occurring, but our team has not been able to reproduce this behavior. If you have already exhausted all Troubleshooting steps and tried reinstalling the game to help remedy this issue, we would like to collect more information to provide to the Dev Team so they can continue investigating the problem. To gather fu...

Hello there, @blazeiscoollol! Thanks for coming to us here to check this out, and greetings to the forums! Apologies for the wait in getting back to your support ticket. Please note that response times may take longer than usual due to higher contact volume, but rest assured that one of our representatives will get back to your support ticket as soon as possible. If you would like a more immediate response, you may also reach out to us from our Live Chat support page when it is availab...

Welcome to the forums, @engiman_ult! Thank you for sharing this report with us here! To provide this with the Dev Team to further look into, would you be able to share a short video clip of this happening with any of the operators you have played where this occurred?

Hi @junkmasterflash! Welcome to the forums! My apologies for the difficulties encountered during this match. To share this with the team on what occurred, would you be able to share with us any video clips of the incident or provide the Match ID of the game?

@pillowboi6 Hiya, and greetings to the forums! Our team has received similar reports of the timer not showing after an abandonment gently. To help share further information with the team, did you leave the match or were disconnected from the game before this occurred? Did you receive an error code if you were removed from the game?

Hey @tretreski ,

Thank you for getting in touch, as this is an account matter, there's very little we can do to assist via our public forums so if you have any further queries or have attempted to link a different number, please reach back out to us via your case.

More information on our phone number facility can also be found here.

Thank you.

Hey @fabian_grey ,

Thank you for getting in touch!

The Squad Up program is an incentive to get your currently inactive friends back into the game.

To be eligible for the rewards, a player must play 5v5 matches with up to four teammates who haven't yet played during Year 7.

This can include totally new to Rainbow Six: Siege players or people who just haven't played since Year 7 began.

If you have any further questions, please let us know!

Hey @blazeiscoollol ,

While we do aim to respond within 48hrs, this is not a guarantee as factors such as our current queues can impact how fast we can respond and unfortunately there are occasionally delays.

Rest assured though, your ticket is with us and we'll be in touch as soon as we can.

In the meantime though, please kindly refrain from making numerous duplicate tickets as this can lead to crossed wires.

Thank you!

Hey @df_andy ,

I have had to redact some information from your post due to our Forum Rules which do not allow for Naming and Shaming of other players on our public forums.

If you wish to report any players, and haven't been able to do so via the in-game feature, then you are welcome to send your evidence and information of this to us via our ...

Hey @n1ke22_baseball ,

Thank you for getting in touch, sorry to hear you've been having connection issues in-game!

While you may have a decent connection to one game's servers, this doesn't guarantee you to have a perfect connection to the servers for another title.

Could you please make sure you have completed all of the steps in this con...

Hey @officiallytrans ,

Thank you for getting in touch, I'm sorry you've been unable to purchase credits via Steam, this is known to the team and under investigation.

In the meantime, could you please try toggling the Ubisoft Connect and ...

@illtakeurmic Hey there, I'm sorry to hear this! I'll need a little more information to figure out how to help you better. Are you getting any error messages? Did you purchase the game previously through Steam, Epic, or Ubisoft?

@thedoger34 Hey there, sorry to hear this happened! For account and Store issues, however, I invite you to reach out to us privately via one of our channels below with a brief description of your issue, as well as any error messages or codes you're receiving.
 
Support Websi...

@dappish Thank you for the update!

@grosseaubergin3 Sorry to hear this! Have you tried to delete the file, then verify your game files to see if you can try again?

@darkhen124 Thank you for the image! Can you please try checking to see if you have any windows updates from your Windows Update Assistant?

If you still have this issue after any updates, please reach out to us via one of the methods below with copies of your ...

Hello @darkhen124 thank you for getting back to us and sorry to hear your audio issues in the game are persisting.

In addition to what has already been an advised in this thread and what you have already tried, could you please also run through these next steps as they have also been known to help with voice chat issues in Siege >>

- Are there any devices you have connected such as headsets with mics, or webcams that may also transmit like a mic, that the game could be using instead, for voice? If so can you try disconnecting these devices?
 
- Have you...

Hello @colgate123 thanks for reaching out to us.

We have been made aware that there is a delay for some players receiving their digital content deliveries and this may also be affecting your ability to make credit purchases at the moment too. We are hoping to resolve this for all players as soon as we can.

Please see our news banner for more information >>
https://www.ubisoft.com/en-gb/help/news/ubisoft-store-delayed-delivery-of-digital-content...

Sorry to hear this issue has affected you also @soarrem did you try any of the troubleshooting or game settings edits posted in this thread by agents, to see if it can prevent the 4-0 error code for you?

If you have to no avail, please let us know the following so we can pass this on to the Siege team for their report >>

• Platform?
• Time and date of the incident?
• Internet Service Provider?
• Data centre connected to?
• Do you use a VPN whilst playing?