Rainbow Six Siege

Rainbow Six Siege Dev Tracker




06 Jun

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@lethargicsauce Hey there, sorry to hear that you were kicked from a match. Just to clarify, you were trying to join an ongoing match, and when you spawned in, it showed the inactivity timer and then booted you?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@ioftly No trouble at all - I much appreciate when players share their solutions with us, no matter how trivial. Thanks! 😊

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@satanajesus Hey there! I'm sorry to hear you're encountering these issues with Rainbow Six Siege. As a first step, can you please check out the troubleshooting in the ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@justbefriendly Hello there! Have you been able to attempt to manually set your data center?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@antiguo_velero Awesome, I'm so glad to hear that! 🎉

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@skay_sama Hi there, and thank you for reaching out to us on the Ubisoft Forums. Per our Forum Rules, we can only assist here in English. We invite you to kin...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@pad-rvs Hey there! Sorry to hear that you're being removed from matches with this error. As a first step, can you please check out the troubleshooting in the BattlEye FAQ?
If you still encounter issues afterward, please run through the steps in our PC Troubleshooting guide.


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    Ubi-SpaceCats on Support Forums - Thread - Direct

@hypermottled14 Hey there! For account issues, I invite you to reach out to us privately via our Support Website, ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@warriorardech Hey there! Unfortunately, we're unable to refund in-game currency purchases. Sorry for the inconvenience.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@edwardohaley Hey there! Sorry to hear you're having issues connecting to your preferred data center. As you said, you cannot change your data center on console. However, the steps in our Xbox Connectivity Guide may help in ensuring that you connect to the best server. Let us know if that doesn't help, and we'll be happy to help further.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@reaper4422 Hey there! Sorry to hear you're experiencing this issue with getting stuck in the cams. Our teams are aware of this and are investigating. I do apologize for the frustration caused. When there is an update to this issue, it will be posted here on our News & Announcements page, as well as on the ...

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04 Jun

Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@vague_chaos Hi there!

Sorry to hear you've encountered this issue again. Thank you for providing these details for us.

Could you please follow the steps advised above by Ubi-Milky, this will allow us to rule out some common possible causes? Should you happen to encounter the error again once the steps have been completed, please reach back out. If you require any further assistance with any specific step, we'd be happy to help.

Many thanks.

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    Ubi-Nacho on Support Forums - Thread - Direct

@pedge2469 Hello there.

Sorry to hear about this freeze you encounter when playing Gridlock with the GONNE-6, this is unusual behaviour. Can we check if this happens consistently, and when you first noticed this issue occur?

We'd recommend verifying the games files, to ensure no files are corrupt or missing. If the prob...

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    Ubi-Nacho on Support Forums - Thread - Direct

@skkarlos Hey there!

Thanks for confirming this is still happening to you. We've forwarded these details on to the team, to aid with the investigation.

We appreciate your patience while we look into the issue with the battle pass data. If you have any questions in the meantime, feel free to reach back out.


03 Jun

Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@qweak17 Thanks for giving this a try.

Would you happen to be accessing the game through a proxy, or using a VPN at all? This can sometimes affect the data centre you're connected to.

Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@dt_b1gfoot Hello there.

Sorry to hear about this issue you're having when playing quick matches. Can you confirm for us that this is the only game mode you're having this problem with?

We'd like to advise working through our PC troubleshooting guide found here, which can help with common technical issues. These steps can also help us to ...

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Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@raiveryx Hey!

Sorry to hear about this issue with the Ubisoft Connect overlay.

This may be the result of a software conflict. Could you please try performing a clean boot, and then relaunching R6S?

Let us know if this changes the mouse snapping at all, we'd be happy to take a closer look.


01 Jun

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@antiguo_velero Hey!

Sorry to hear that you are experiencing this issue. In order to resolve it please try the following:

• Close the Ubisoft Connect application.
Open your system tray by clicking the little arrow located to the right of your taskbar and check that the client is not running in the background.
• Create a backup of the save folder by copying it to a safe location, then delete it.
You can find the folder in the following locations:

Ubisoft Connect or Epic Games Launcher
C:\Program ...

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    Ubi-Viral on Support Forums - Thread - Direct

@timmy-ttv Hey! Thank you for getting in touch and providing your feedback on cheaters in this game.

We will certainly pass on the information you have provided to the development team.

If you do come across a cheater we advise you report them using the in-game report feature please.

If you need further help with anything else please let us know.

Thank you.

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    Ubi-Viral on Support Forums - Thread - Direct

@loutin Thank you for your reply. I am afraid that there is not a list of boot priority options to make the game launch in a higher priority.

In regards to this issue being resolved in the next season I am afraid we have no news to share on this sorry.

If you need anything else please let us know.

Thank you.