Rainbow Six Siege Dev Tracker

Hey Kirilima,

Please fill out a support ticket for this issue, they will be able to figure this out with you. You can submit a ticket here: Support.ubi.com - just scroll down to the blue "Contact Support" button.

Afterwards, please share your case number here and we can try to get someone on it for you ASAP.

Hi there! If you are having an issue with your credits not showing up, please wait a full 24 hours. If the credits are still not showing up at that point, please create a support ticket at support.ubi.com with further details and your proof of purchase and our team can help you investigate the situation.

Sorry to hear you are having this issue! Please attach a proof of purchase to that ticket directly by opening " My cases." Once received, we will be able to look into that for you and get this resolved!

Hi there! Sorry you had trouble with those credits.

I've had them added to your account.

Originally Posted by jclan85
Thank you for bringing this up. It's so frustrating to be kicked because you had to step away for a couple minutes. ranked matches can last up to 9 rounds. The chances of one of 10 ppl in the game needing to leave for a minute or two is pretty likely. I want my team to have control of whether I'm kicked or not for inactivity. Maybe after a set amount of minutes of inactivity a msg pops up in the corner and asks if we want to kick the AFKer.
That would be great.

Thanks for the suggestion on this jclan85!

Hey DDrum18,

Sorry to hear about this incident. I'll make a note with your feedback on this feature.

Anyone else in the community care to share their thoughts? Does anyone feel the system is fine how it is?

Sorry to hear this! Let's try this out: https://support.ubi.com/en-US/faqs/0...roubleshooting.
If this does not solve your issue, please reach out to us at support.ubi.com by clicking on "Contact Customer Support". Our technical support team will be able to help you out from there. Thanks!

Hi there!
Go ahead and submit that proof of purchase via live chat option under "My Cases" so we can get that looked at! If this is not available to you, send that to us via FB PM or Twitter DM, and we can take a look!
https://www.facebook.com/UbisoftSupport/
https://twitter.com/UbisoftSupport/


Thanks!

If your continuing to get these error codes after performing the steps you've noted, I recommend speaking with an agent directly so we can help you further diagnose the problem. Submit a ticket to us here to get started: https://goo.gl/BwrqJr

Thanks for posting QLMMaster,

I'm not sure what the procedure on this would be, but your next step should be submitting a ticket to our Support Team, they will be able to look into your accounts and hopefully help you.

You can fill out a ticket here: Support.ubi.com

Hello and welcome to the Forums,

Can you see if you've accidentally hidden it?
https://support.ubi.com/en-GB/faqs/000026023/

If not, please try verifying your files. If you still do not see it, get in touch with our ... Read more

I just had someone add your credits. Sorry for the delay!

Hello,

Creating a support ticket was the right thing to do. Unfortunately, we can't assist you with any account related issues on the Forums.
Account and Purchase Related Issues- *PLEASE READ FIRST*

Thanks

Hey Lupanbaise,

Sorry to hear you've experienced this so far.

If you'd like to share your Case # with me I can try to get someone on your issue ASAP.

Hi there! I looked into this for you, and the purchase that you made for 2670 Rainbow Credits didn't finalize. Any charge on your bank account was a pending charge. That charge, depending on the bank, will be removed after 7 to 10 business days.

I would recommend trying to purchase again if you'd still like the credits! If you continue to have issues, I'd recommend making a support ticket by going to our support page, scrolling to the bottom, and clicking "Contact Customer Support".

Hello,

I've responded to your thread here so please take a look. Make sure to only create one thread per topic.
Where is my R6 credit

Thanks

Hi Squany,

Thank you for creating a ticket with our Support team as they will be able to access your account. They should be getting in touch with you shortly to resolve this for you.

Thanks

Hi MayaHeadHurts! Open a ticket at https://support.ubi.com by logging in, scrolling down, and clicking Contact Customer Support. One of our technical support agents will be able to assist on your behalf. You can also go to Ubisoft Support Twitter or ... Read more

Hello and welcome to the Forums,

You will need to get in touch with our Support team directly for any of the following account related issues. They'll be able to troubleshoot this for you.

Thanks

Hey Content-Cop,

Can you share your Ticket Number with me? I will try to get someone on it asap for you!

Thanks for posting!