Rainbow Six Siege

Rainbow Six Siege Dev Tracker




28 Mar

Comment
    UbiEpi on Support Forums - Thread - Direct
Hey Supa,

Sorry for the delayed response. I'm glad you were able to get it figured out. For others who may have the same question, getting The Division weapon skin in Rainbow Six Siege requires you to play through the first few missions of The Division.

21 Jan

Comment
    Ubi_Jax on Support Forums - Thread - Direct
Hey everyone.

Moving to Technical Issues.

If you're still encountering this problem, please try disconnecting your Uplay client and re-connecting to see if it helps with the problem.

Thanks.

15 Jan

Comment
    Ubi-Rae on Support Forums - Thread - Direct
Hi everyone,

If you game is crashing, please feel free to contact our support team here so they can work with you to see what may be causing the issue!

Thank you.

24 Dec

Comment
    Ubi-Rae on Support Forums - Thread - Direct
Please perform the troubleshooting steps located on support.ubi.com --> Go to your Platform --> Rainbow Six: Siege and locate the Connection Troubleshooting Guide.

If issues persist, please open up a case with our Customer Support team HERE so they can work with you individu... Read more

14 Dec

Comment
    UbiEpi on Support Forums - Thread - Direct
What is your ticket number?

08 Dec

Comment
    Ubi-Pickles on Support Forums - Thread - Direct
Hello! Thank you for reaching out to us today. I apologize for the error messages you are receiving on your screen. The link below provides instructions as to how to fix connectivity issues (which is what the code represents). Can you please click the link for further assistance. Please reply with details if none of these steps resolved the issue.

Thank you!

PS4- goo.gl/5Ibrcb

Xbox One- goo.gl/1Ttz2q

06 Dec

Comment
    UbiInsulin on Support Forums - Thread - Direct
I recommend you open a ticket here: https://support.ubi.com and get assistance from our representatives. Thanks.

04 Dec

Comment
    UbiEpi on Support Forums - Thread - Direct
Thank you for the report. We are looking into this.

01 Dec

Comment
    Ubi-Stature on Support Forums - Thread - Direct
Hi there, d0pef4ce,

Can you please post your dxdiag reports in this thread?
If you need assistance doing this, please see the thread below:
... Read more
Comment
    Ubi-Surulies on Support Forums - Thread - Direct
Hey people,

are you running it administrator?

Thanks
Surulies
Comment
    Ubi-Cain on Support Forums - Thread - Direct
Hi Folks,

Are any of you running any additional software that requires hooking into the game process/window? Anything that requires capture or overlays?
VoIP software, Screen Recorders, Hardware Monitoring, etc?

If so, what?

/Cain

25 Nov

Comment
    mattshotcha on Support Forums - Thread - Direct
Please refer to this thread for a list of known and reported issues.

We also have an official troubleshooting page that may be of help here: https://support.ubi.com/en-US/FAQ/9/...0000000enwOCAQ
Comment
    mattshotcha on Support Forums - Thread - Direct
Yes. PC and PS4 are still in maintenance for a bit longer. X1 is online for all closed beta participants. Open beta is still postponed on all platforms.

You can keep up to date on things on this thread: http://forums.ubi.com/showthread.php...ted-2-15PM-EST

01 Oct

Comment
    xMiiSTY on Support Forums - Thread - Direct
Originally Posted by HLWTactics
And seconly,when we see the NAt type is different,how to fix it?Just restart the game or how?
- Port Forwarding
If it is not possible to shut-down your firewall you will need to configure your router and/or firewall to forward the following network ports:

Uplay
TCP: 80, 443, 13000, 13005, 13200, 14000, 14001, 14008
R6: Siege
UDP: 10000-10099, 3074, 3658
TCP: 80, 443

(directions for configuring network ports are specific to the software and hardware being used, and can be found by visiting the manufacturer's website. Websites such as ... Read more

30 Sep

Comment
    xMiiSTY on Support Forums - Thread - Direct
It seems you may be having some connection issues to the Uplay servers. Please try the steps below to see if your connectivity issues resolve.

1. Internet Connection Sharing (ICS) and Virtual Private Networking (VPN) applications can also be conflicting with the game, and you will want to disable these applications to try to resolve the issue.

2. Port Forwarding
If it is not possible to shut-down your firewall you will need to configure your router and/or firewall to forward the following network ports:

Uplay
TCP: 80, 443, 13000, 13005, 13200, 14000, 14001, 14008

R6: Siege
UDP: 10000-10099, 3074, 3658
TCP: 80, 443

(Directions for configuring network ports are specific to the software and hardware being used, and can be found by visiting the manufacturer's website. Websites such as ... Read more
Comment
    xMiiSTY on Support Forums - Thread - Direct
Originally Posted by BDSM75th
But it can't help me - the same problem, but can't deal with that
Try unchecking "Enable Cloud Save Sync" and then restart your game and Uplay client. See if that works!
Comment
    xMiiSTY on Support Forums - Thread - Direct
Have you tried pausing and resuming the download again? Perhaps, uninstalling the game and reinstalling again?

If you continue to experience issues while downloading the game, please contact our Ubisoft Support for further assistance. Thank you!
http://support.ubi.com
Comment
    xMiiSTY on Support Forums - Thread - Direct
To verify your Uplay game files for Rainbow 6 Siege, see the image below!




Here are some workarounds for potential issues connecting to squad members:
- First of all, make sure that all squad invites from the party leader are being sent from the squad menu, not the Uplay overlay party menu. You have to ACCEPT from the overlay party menu, but do no initiate from there.

- Secondly, just to be safe, make sure that a squad invite has been accepted before you send the next one. Sometimes if several squad invites are sent out at once, it can break the party.

- Thirdly, make sure that only the party leader starts the game search. If someone other than the party leader initiates the game search, it can end up kicking the leader out of the party.

- Finally, check to be sure that you aren't mixing NAT types if you are on PC. You can see this in the upper right ha... Read more
Comment
    xMiiSTY on Support Forums - Thread - Direct
If you've pre-ordered the game and have NOT received your code yet, please contact our Ubisoft Support directly and provide proof of purchase in your support ticket. http://support.ubi.com

Thank you!
Comment
    xMiiSTY on Support Forums - Thread - Direct
Please contact our Ubisoft Support for assistance regarding beta keys. Thank you!

http://support.ubi.com