Rainbow Six Siege Dev Tracker

Hey,

Can you please create a case on the support website so we can look into this for you?

Please provide an uncropped image of your proof of purchase for the credits you purchased.

Thanks.

Thank you for sharing your experience with us. If you have not done so already, you'll want to start by clearing the cache on your system. To do this: hold the power button down for a few seconds before shutting the system down and then you'll want to leave it unplugged for two minutes before starting everything back up again. Then, since you've already restarted the router and modem, you'll want to perform the steps listed here and have your internet service provider perform the port forwarding portion for you as this may be difficult to navigate on your own. You'll want to have the article we provided available when you call them though so that you can re... Read more

Hi, @thepaintrain234! Thanks for reaching out to us. If you're missing your R6 credits, please create a support ticket and one of our Support Agents can further assist you with this. Make sure you have proof of purchase of these credits on hand when submitting your support ticket. Thanks!

Could you please go to your Network & Sharing Centre, then Internet Protocol Version 4 (TCP/IPv4) and set your DNS to use Google's DNS settings?

Preferred 8.8.8.8
Alternate 8.8.4.4

Hey there! Sorry to hear about your disconnect. I highly recommend trying all the steps listed here. If you've tried all the steps, and still have high ping/lag, please make a ticket with a ... Read more

Hey guys! If you are experiencing this issue, please make sure that you are signed into the correct account that the game is binded to. If you are, please let support know so we can look into this further.

Hey Flashfire456! According to the information you provided, you should be able to pass the minimum requirements for R6S. If your game is crashing, we recommend these crash-related tips. If your game still crashes a... Read more

Hey KoziolGaming! I recommend trying these steps and seeing if they help with the crashing! If they do not help, you can try verifying files, if you haven't already. If that doesn't help, please ... Read more

If you have your xbox + uplay account linked, and you install uplay it should show up in your game library on uplay (for PC).
If it's not showing up for anyone >> support.

Originally Posted by Nitchinio
I just can't find the test serves anywhere i already tried uninstalling r6 and uninstalling uplay laucher but nothing works plese help

If you've properly linked up your uplay account, it should be in your library. Make sure you're logging into the same uplay account on PC that you use with your console first. Then go to my games, and search for the TTS. If it's still not there, can you send in a ... Read more

Thanks for the information shooterboss1!

Hi there,

Have you tried all of the steps here: Connectivity troubleshooting, if you have already followed these steps please create a case on our support website and send an ... Read more

Hi there,

Can you all please try the steps below:

https://support.ubi.com/en-GB/faqs/0...inbow-6-Siege/

- Cheers

If you're still having problems finding the TTS let me know!

Originally Posted by XSsnipa
Is the technical test server available on consoles? I have been looking but I only found an article that said invites were sent via email that was dated about five months ago.

Not available on console. But if you link to Uplay you will be able to play on PC.

Hi there,

Can you please have a look at the following FAQs, they may help in resolving your issue:

Verify Game in Uplay

Admin Rights

Gen... Read more

Hi there! We cannot remove abandonment sanctions. You can read about temporary bans here.
We can provide troubleshooting to help protect your connection from dropping again. Please try these connection tips to improve your connection to R6S. If your connection does not improve, you... Read more

Hey Floop-Fima,

Can you please follow the PC connectivity troubleshooting guide to help improve your connection to our servers.

Thanks.

Hey JeagerJac. I removed personal information from your post. You can get help for this issue on our Facebook or Twitter.

Hello gazwood_73 & timslim10,

Thank you for reporting this to us.

The first things we'd advise are to Power-Cycling the console, Rebuild Database and Restore Licenses from the FAQ here.

Thank you