Rainbow Six Siege Dev Tracker

Originally Posted by sin78bad
Still not fiixed

Hey @sin78bad,

Please submit a support ticket to our customer support team HERE so they can help troubleshoot this with you.

Originally Posted by Seannybgoode
Having the exact same problem. Siege crashes my router without a doubt, (a router that is otherwise flawless when it comes to gaming).

I was really reluctant to buy another ubisoft game, based on so many buggy, poorly supported releases, and no support for the mod community to boot. I played siege on a free weekend and really liked it, bought it, and now I'm pretty much instantly regretting it. I can barely make it through a match without connection issues now (weird, considering it was fine on the free weekend).

This will probably be the last Ubi title I buy until they change their tune. Sad that AAA game studios have pretty much embraced caveat emptor....

Read more

Hey Ian.Core,

Sorry about the bad luck!

You can create a ticket with Support HERE and they should be able to help you figure things out with getting access to your account.

Hi guys,

Are you still experiencing this issue?

Some users have found that restarting their Uplay Client/System fixed the issue.
For Xbox1 players we suggest clearing your Xbox Cache and restarting the game. (Cache Clear walkthrough)

If you're still experiencing issues after those attempts, you can submit a ticket to ... Read more

I'm moving this thread over to Tech. Issues to keep General Discussion more on topic!

Originally Posted by Tank 9703
I didn t get back my season pass immediately after clearing my cache but I got it for my second game but I lost it once again the following game...

Hey @Tank,

Please submit a support ticket to our customer service team HERE ... Read more

Hi! Please try the troubleshooting steps on this page. If these do not resolve the issue, please go to https://support.ubi.com , log in, and click Contact Customer Support to open a ticket with our technical support team. They'll be able to in... Read more

Use the link below to submit a ticket if you're still experiencing issues with your microphone after the Oct. 20th 4.3.4 update.

Submit Support Ticket

UbiEpi posted some information that could help with these issues: http://forums.ubi.com/showthread.php...top-Workaround

If you continue to have an issue with your microphone or audio, please contact our team directly at the link in my signature so we can help you immediately!

Hi guys! Does the issue continue when using different mice or controllers? Does alt + tabbing out of the game do anything to help the issue?

I would recommend opening tickets at https://support.ubi.com regarding this issue. Log in and click Contact Customer Support to do so. Please also attach the two following ... Read more

Hi Syred! This issue should be resolved as of about 3 hours ago. Thank you for your patience! Be sure to restart Uplay if you're still encountering the issue.

Originally Posted by Wasp_0127
I never check my emails but apparently a while ago (few years ago, unrecoverable) my email used on this account was deleted and removed permanently. I own R6 Siege and AC Unity on this account and really want to move them and not spend money on re purchasing them for a new account. I was about to buy R6 Siege season pass when i noticed this problem. Any help on how to transfer games between accounts?

Hi Wasp_0127! You can private message Ubisoft Support on ... Read more

Hello and welcome to the Forums,

Uplay PC CD keys are unique and can only be used once. Once they are used, they are bound to the Uplay account that was logged in at the time of initial activation. Because of this, family sharing isn't possible unless you let them play on your account. If you have more questions, please feel free to contact our Ubisoft Support.

Thanks

Hello Hobbit, welcome to the Ubisoft forums! Can you please do the following?

1) Please turn the console off and unplug it from the wall for at least two minutes before plugging it in again. <--- Very important!
2) After clearing the cache, go to My Games & Apps -> Manage Game -> Add-Ons and install the Season Pass.

That should fix the issue for you. If not, please reach out to our support team. Thanks!

Sorry to hear that you're having some connection issues.

Can you please check your NAT Type in-game by clicking on the options/settings tab, and letting us know what it says?

Also, can you please let us know which platform you are having this issue on?

Are you still having this issue? I'm curious if this happens every match for you or was isolated to those specific matches. If you have any other details, please let us know.

Originally Posted by lamps92
Pretty much as the title says, Windows 10 cheekily upgraded itself when i put my PC to sleep one evening and during the upgrade Rainbow Six got uninstalled. Since then it keeps getting uninstalled every 2-3 days......I'll literally finish playing siege turn my PC off then on start-up Uplay tells me to re-download it.... The game files are nowhere to be seen so i have no choice.

Frustrating to say the least!

Hello and welcome to the Forums,

That's bizarre, to say the least. Please contact ... Read more

Hello and welcome to the Forums,

Please make sure to contact Ubisoft Support with any of the information you have regarding this.

Thanks

Hey all,

I am sorry to hear you are having launching issues. Can you please confirm the information about your computer below?

Operating System:
Processor (CPU):
Graphics Card (GPU):
Memory (RAM):

If there is one, can you please confirm the faulting module in the crash report?

Thanks