The Division 2 Dev Tracker

Hey WrecK3rr,

I can appreciate the issue is frustrating and it may be irritating to be asked for your MSinfo and DXDiag by ourselves, but we do this so the dev team can investigate the issue fully with system files of affected users.

If you are experiencing this issue, please do not hesitate to get in touch via our support site and include your ... Read more

Originally Posted by JapStorm
Hello @Ubi-Mark,

Yes, I did, and they gave me exactly the same message than you. So I already did try this, without any fix. (Support Ticket: 10661607)

Thanks for the update! I noticed that your OS is out of date (it's from March 2019) and that might be the case of crashes, as your drivers being up to date might conflict with the outdated OS. Can you please update your system and check if the issue persists? Many thanks!

Hello maybrittc, welcome to the forums!

Sorry to hear that you are experiencing FPS drops.

Can you please try the troubleshooting steps here?

If the issue persists, could you please submit a support ticket on our Support Site... Read more

Hello ibrahaim,

Sorry to hear that. Can you please try the troubleshooting steps listed here?

If the issue persists, can you please provide us with a short video of this occurring? Also, are you playing using a mouse and keyboard or a controller?

Hello Agents,

Sorry to hear that your game keeps crashing

Can you please try the troubleshooting steps here?

If the issue persists, could you please submit a support ticket on our ... Read more

Could you possibly post videos or photos showing this.

Hey Bluey UK!
Are you still experiencing this?

Hey folks,

Please do not forget to make a ticket on our website if you are encountering this issue.

Cheers!

Hey teh_greg,

Thanks, I will pass that on!

Hey Grae6969,

Thanks for letting us know!

Hey CNDCatalyst,

I am sorry to hear that you have encountered this.

Are you able to provide screenshotsin showing the commendations are now locked? I can pass these onto the team to look into further.

Hey folks,

Is this issue now resolved for you all?

Hey Martmason,

Have you looked at all the hints players have been sharing in the thread? Are you still missing one?

Hey folks,

Can you confirm if you are attempting this on a 2nd character?

I know Mr_Mitch_23, said he was playing as his secondary character and tried on his main and then it worked.

Hey teh_greg,

Thank you for reaching out.

I am sorry to hear you are stuck with this echo.

Can you drop me a video showing that you are unable to grab it?

Thank you both!

Originally Posted by NLRicker
I use the demolitionist specialty almost exclusively and fire that weapon frequently. I had the same problem on a single occasion, also during a mission, normal difficulty. Logging out fixed it. I have a very stable internet connection. I don't recall anything unusual happening before it quit working. I know that isn't much help ... sorry.

Not to worry if you don't have any specific details, your response is a big help

I have passed both of your answers on to the team... Read more

Originally Posted by nuxbag
this is still not fixed stash is full txt. https://1drv.ms/u/s!AlRMFTSTd4WMhhu_8AmJ-kYoqceQ

Hey! We have forwarded everything to our dev team, and we'll make such to add it in the patch notes once this issue is resolved.

Apologies for the inconvenience... Read more

Originally Posted by rampantsquirrel
Been having this error consistently. Have not been able to play for 2 weeks....help?
Foxtrot 01

Hello!

We don't have any ongoing connectivity issues currently, so we should be able to resolve this with some connectivity troubleshooting.

Here you go: https://support.ubi.com/en-GB/faqs/38827/

Let me know how it goes!

Hello!

Can you all please confirm if, like Lucky.Devil, this has been only affecting you since today's patch?

Here are the patch notes: https://forums.ubisoft.com/showthrea...019?p=14700369

I can see Aims-at-ur-Knee seems to have noticed the issue prior to this update.

Originally Posted by dagrommit
Happened to me for the first time yesterday on the Bank mission, challenging difficulty. The grenade launcher was fine at the start of the mission, but exhibited the same symptoms as the video at the end.

I appreciate you letting me know, thank you.

Can you all please also answer the following -

- Do you have a stable internet connection? So, you don't typically experience issues.
- Have you noticed if any action in particular causes this to happen?

Shoutout to BioXTC for asking the same troubleshooting questions ... Read more