The Division 2 Dev Tracker

Hi Nappy17s!

Sorry to hear you having issues with accessing the Warlords of New York and get error when you try to restore licenses. Firstly, please check your PS4 is updated.

If updated, please power cycle your console, which is to turn off your PS4's power completely, wait a... Read more

I can certainly appreciate the frustration that this is causing at the moment.

The team are working to get this issue resolved as soon as possible.

lcthesleeper,

Glad we could help with that, let us know if you run into any other issues!

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Ixemir7-504,

Just to confirm, it asks you to download the game again when you try to play it? This may be due to regional differences in the versions, such as languages. Is your US version digital too?

Thank you for reporting these issues to us, we're sorry that's been occurring.

Do you get any specific error messages, and if so what does the message state?

We would certainly advise you've been through our connection troubleshooting steps in the guide here.

Originally Posted by andyrob102
Hey, I thought when you change global difficulty the control points would all refresh?

For me they don't. And they're all still green from yesterday. So I can't play them again

Hi andyrob!

Thanks for getting in touch about control points resetting on global difficulty change. Only Control Points that are in the Seasonal Manhunt should reset.

Thanks!

No worries!

The Seasonal Manhunt has not started yet, they will start with the season. As for replaying control points, you can wait for them to be attacked and taken over by the enemies.

Thanks!

Hi TerraLocke.

Thank you for reporting that to us.

Did you have a level 30 character that had already unlocked this Specialization? If so, and you move them into the new expansion content are they able to change to that specialization?

Hi guys,

Thank you for contacting us.

The Warlord of New York expansion should not be shareable, so you would not be able to access the content on a second or Sub account.

Hi NOVA_Zeta,

Thank you for contacting us.

Just to confirm, you're not able to change weapon at all with the scroll wheel or you now need to go through an additional step when switching?

Hi guys,

Not all languages are included in each version of the game, and it will generally be based on the localized version of the shop that is used.

It can also be based around where the original version of the game was intended for. So for instance if you purchased through an unofficial retailer, then the key may only include Russian language.

If the language has changed, where was the game purchased from and which version of the game do you own?

We're sorry to hear that's been occurring for you.

This is an issue that the team are aware of, and this is currently being looked into by the team.

For the moment we apologize for the inconvenience this may cause.

Hi lcthesleeper,

Is the game from the same region as your account, or are you using an imported version of the game?

PlayStation region lock their DLC content, so if the game is from a different region that the account then you would not be able to access the content with your version of the game.

Thanks for getting back to us.

Having the game from HK would be the issue in this case.

If you purchase the game digitally now, then yes you would immediately have access to the WONY content.

Hi guys,

We can confirm that the Warlords of New York Expansion is not shareable, so to be able to play the new content you would need to purchase it on the accounts in question.

Hey guys,

This is an issue that we've had a number of reports of, and has been passed on to the team to be investigated.

Apologies for any inconvenience this causes for the moment.

Hi PR0PPANGLESH,

We're sorry you've been encountering that.

Just to confirm, the game is not frozen at this point, it just won't let you progress?

Do you have an alternative controller that you could test to see if the same thing happens?

We would also advise clearing the consoles cache, which will clear the temporary files. You can do this by turning off the console, unplugging it, waiting a minute, plugging it back in and turning it on again.

I'm sorry to hear that you have experienced this issue.

Are you able to provide a video?

I can confirm that this is a known issue and has been reported to the dev team who are investigating.

We apologise for the inconvenience caused.

Originally Posted by Lazmanstanding
All enemies in division 2 are INVISIBLE right now since tuesday the 25th. They can attack me but i cant attack back due to them technically not being there. The support website has been useless thus far. Please help.

I'm sorry to hear that you are experiencing this issue.

Could you please provide a video?

Hi guys,

I'm sorry we have no further information at the moment, the issue is still being investigated. As soon as there is an update you will be notified via the forum and your support ticket.

We apologise again for the inconvenience and thank you for your patience.