The Division 2 Dev Tracker

Hey All,

Could we get some answers on the following things:

- In which region are you located/ which server are you connecting to?
- Can you enter the Clan Hall or use any of it's unlocked features when the "clan server offline message"?
- Is this something you encounter every play session? (if not, rebooting the game could be a potential workaround to investigate)

Thank you

Originally Posted by lakshans389
Yes.

hey,It worked
i just reinstalled the launcher.
THANK YOU

I'm pleased your issue is resolved, thanks for letting us know.

Originally Posted by MuleskinnerLU
I solved the issue. After working with Nvidia and finding out some info. In the end, the fix for me is Turn Direct x 12 Rendering off and then re-load the game and it was good. I did a full hardware and OS analysis, so nothing else is wrong in my machine and NO OTHER GAMES cause this issue. Honestly, to Ubisoft support this is an issue with your Directx12 Rendering with the development of the game. You should look at patching this as it's a common issue and I bet you could replicate it with another computer (If you can't I would be shocked since there is tons of people who have this issue).

I'm pleased that your issue is resolved. I will pass your f... Read more

Originally Posted by Sigma_Bridge
I have the same problem here and I went to that “West End” location but the whole island has been reworked probably because of a classified assignment there. The path to the SHD cache is now blocked. Is there a way to temporarily remove year 1 pass? This is really driving me mad.

I'm sorry to hear that you are experiencing this.

It is not possible to remove the year 1 pass from your account.

Have you unlocked the SHD caches network via the laptop located in the Campus' public space?

Can you also provide a video to show which SHD cache you are unable to access due to the location being blocked. ...

Thanks for reporting this.

If you have already uploaded the video to YouTube could you please copy and paste the URL link here in this thread.

Originally Posted by Mait0poika
Well i have tier3 problem...cant find any of high end gear 400+...loots are locked max 360..not even single loot with 375score..cant advance to tier 4. Glitch or Bug? Logged out and log in...still same

If you are not receiving higher gear loot drops then please play side missions, control points, invaded missions and strongholds. You should receive some higher gear loot drops from enemies during these.

I'm sorry to hear that you have not received your rewards, this is still being investigated by the dev team.

Could you please submit a support ticket if you haven't already done so as our Support team can check your account and also gather more information for the dev team if required.

We apologise for the inconvenience caused.

This issue should be fixed.

If you are still encountering this please submit a support ticket with a description of the issue and provide some screenshots or a video and we will investigate further.

Hey,

Is this the first time you are launching a Ubisoft game from Epic? Or have you played a Ubisoft game from Epic before?

Hey MuleskinnerLU,

I can see that you haven't contacted us yet on the support site with your dxdiag and msinfo. Are you able to get in touch with that info so we can see if we can help

Thanks for sharing what's helped you, hopefully this can help other players, I'll pass this on to the team on my end

Hey,

This does sound odd, are you able to send me a video of this occurring if possible?

But to confirm, does this happen every time that you try to perform a jump, or at random times

Originally Posted by oImTheMessiah
Hi, this keeps on being said and there is no actual update of what the problem is. I have been waiting a week and haven't seen an update posted nor been given any help with the matter. Last i heard back from support was to keep on looking on the forums but there isn't anything being posted about it. My friend has definitely played more than 2 hours by now so the opportunity to retry to get the rewards has long gone.

Hey,

I'm not sure why we didn't go into troubleshooting with you on the ticket. But can you please either on that ticket or a new ticket send us an image of your referral progress, as well as answering these questions:
... Read more

Hello SuspiciousPixel,

Sorry to hear that your blueprint is missing. I just checked and I noticed that this issue has been already reported to the development team. Additionally, I added your screenshot to it in order to speed up the investigation. Once it's resolved, we are going to let everyone know.

Apologies for any inconvenience caused and if you have any questions, please let us know!

Originally Posted by DeadshotCreed
Hello, after speaking to a representative from the support team, (all of them are fantastic and very helpful so far, especially the two I have talked to) I am going to add any small details that I can remember in the event it may help determine the main cause for the issue. I'm not sure if the program bases the reward administration off of synchronous coding, and that is why myself and others are not receiving the rewards, because as I detailed below that my first recruit and I had issues with the buff. I hope I can see the rewards be fixed for everyone soon!

The list so far:

THE BUFF:
I can recall that was the most polarized item in the system, because in my case it wouldn't be on my screen, or my recruits screen when ...

Read more

Hello Agents,

Sorry to hear that you haven't received your rewards yet. We noticed that some players are receiving their rewards with a delay. This issue is currently being investigated by the development team. Apologies for any inconvenience caused and thank you for your patience!

Hello Agents!

Sorry to hear that you haven't received your rewards yet. We noticed that some players are receiving their rewards with a delay. This issue is currently being investigated by the development team. Apologies for any inconvenience caused and thank you for your patience!

Hello Justjooles, welcome to the forums!

Sorry to hear that your specialization stage is not completing. Can you please provide us with a short video of this occurring, so we can investigate? Many thanks and apologies for any inconvenience caused. If you have any additional questions, please let us know.

Hello Agents,

Sorry to hear that. Just to clarify, this issue has been reported to the development team and it's being investigated. Once it's resolved, we are going to let everyone know. Apologies for any inconvenience.

Hello ippig, thanks for reaching out!

As @desrocchi mentioned, you have to clear the weekly invasion first in order to access the story mission. That would be the case of any required mission (if there's any). Also, I'm glad that the issue has been resolved. Happy gaming!