The Division 2 Dev Tracker

Hi guys,

Thank you for reporting this and providing the screenshots.

We are aware of this issue with the SHD Cache occurring for some players, and the team are currently looking into this.

Originally Posted by FlaredRavenX
So im in my friends session. We completed the Theo Parnell mission and killed him. After we left it didn't give her credit for completing the mission. I'm not sure what's up with that. Any ideas? Can't progress.

Hi FlaredRavenX!

Sorry to hear you didn't get credit for that mission.

What was the exact name of the mission. Also do you have the option to repeat the mission?

Could you please provide us with images/video of what you can see?

Thanks!

Hey everyone!

Thanks for the report and information. As I said in the other thread SinNombre675, thanks for providing the video.

I have passed this along to The Division 2 team.

Thanks!

You're welcome!

If you encounter any other issues, please do create threads about them.

Thanks again for your reports and helping us improve the game!

Hey guys,

Thank you for reporting this to us, we have indeed had reports of this from other users.

Just to confirm, were you all in a Co-Op session with a partner when this occurred for you?

Hey guys,

Thank you for the added reports.

The team have been able to confirm the issue on our side.

Hi Night_Furious!

Sorry to hear you and your friend have issues getting the Rally Echo.

I have reported and passed along this information to The Division 2 team to look into this.

Thanks!

Originally Posted by DevonMW
Experiencing the same problem. Can't speak to Kelso to begin the Side Mission. I thought they fixed this in the last patch? Seems every time Ubisoft does an update or maintenance, they just break the game even more. Any news yet on whether this is getting fixed soon?!

Hi DevonMW!

Sorry to hear you also have this issue. We are investigating Kelso interaction issue separately to the Community NPC issue that was fixed.

Just to confirm, did this occur after finishing the last mission for the Keener's hunt?

Thanks!

Originally Posted by ChrisW451
Hey Houck,

Me again, to answer your question, I am at Globel level(?) 16 and finished the hunt for Keener, still can't talk to Kelso.

Thanks for your follow-up on this, if you need more, just ask.

You're welcome and thanks for answering. This is inline with our investigation so I can confirm it is being looked into.

Thanks again!

Originally Posted by OtownSTi
All of the sudden after completing all story and side missions in nyc, went back to dc and now I can’t see my mask in inventory. All other gear I’m able to see just fine. Closed game. Restore licenses and I get Error code np-39227-3. Deleted game. Try to restore licenses. Same code. Redownoaded game. Tried to restore licenses again. Same error code. Booted up game and everything works fine but still can’t see my mask. Closed game. Restored licenses. Same code. Delete game. Restored licenses. Same code. Redownloaded game. Same thing all over again. Please help.

Hi OtownSTi!

Sorry to hear you getting the ... Read more

Hi Shiruberio,

Thank you for taking the time to report these to us.

We are aware of the issues with speaking with this vendor, and that SHD cache being inaccessible. These issues are being looked into by the team at the moment.

Thank you for verifying that for us, TerraLocke

This issue has been passed on to the team and is currently being looked into.

Thank you for the report, guys.

We've passed this on to the team to be looked into. Could you also provide us with some screenshots/video showing you unable to access the door?

Thanks for reporting this to us.

I can see that you've posted on our other forum here, and this has been passed on to the team.

Thank you again for the report!

Originally Posted by extrovagant
After the update, how can I reach the hidden safe house in the dark zone? Hacking the terminals has no effect.
I know that the Thieves Vendor has been removed. But how do you get the achievement / trophy?

The trophy no longer seems to be possible.

Hi extrovagant!

Sorry to hear you have issues with getting this trophy. What happens when you try to hack the terminals?

Thanks!

Hi guys,

Thank you for contacting us.

Just to confirm, do you have Warlords of New York or are you still playing in DC?

Thanks for the extra details and report.

We would certainly be interested in seeing a video of that occurring.

Thank you very much for the added reports.

Certainly let us know the Mice that you guys are using, as that can help us look into this.

We've passed the issue on to the team to be investigated further.

Hey everyone,

Sorry to hear you are having issues with interacting with Kelso for "Return to Haven" mission.

We have reported this to The Division 2 team. To help with our investigation, could you please provide us with as much information as you can remember?

Did you notice anything strange or errors before this issue or in the last mission? Were you in a group?

Thanks!

Originally Posted by ChrisW451
Hi Houck,

I was solo when I receive this side mission, couldn't remember how it was triggered but perhaps after killing two of the four bosses? But nothing strange happened and no glitches, just no "interact" or "talk" options available, and the map keeps leading me out of the mission area(down the escalator in the social area).

Thank you for forwarding it to the team.

You're welcome and thanks for the information!

In the meantime, restarting the game and fast travelling in and out the Safe House might help.

Thanks!