The Division 2

The Division 2 Dev Tracker




02 Aug

Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello grendel028, welcome to the forums!

This is a new issue which has been identified recently and it's been reported to the development team. Once it's resolved, we are going to let everyone know! Apologies for any inconvenience caused by this.
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello ccs46,

Thanks for reaching out and providing us with your evidence! I can see that this issue has been reported and it's being investigated. Apologies for any inconvenience caused by this!

01 Aug

Comment
    UbiMorning on Support Forums - Thread - Direct
Thanks for the suggestion FarronxKnight!
Comment
    Ubi-Lucipus on Support Forums - Thread - Direct
I'm forwarding lists of those affected to the team for investigation.

Can those of you who have experienced this let me know your Uplay & Gamer ID so we can look into it?
Comment
    UbiMorning on Support Forums - Thread - Direct
Hi guys! If you are still encountering this issue, can you provide what in-game actions you were doing prior to encountering this issue? We suspect it is related to internet, so I would recommend these steps if you haven't tried them already.
Comment
    UbiMorning on Support Forums - Thread - Direct
@Rush__Or It seems "Ridgeway Sentencing" has moved to the NW section of East Mall. Have you tried looking around that area? Do you have any screenshots from where you looked?
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Originally Posted by A.C.H.I.L.E.S
I gave up from ubisoft, months talking to them about random freezes for 1-2 second in division 2 with dx12 without a fix. I tried everything you can imagine without any fix. It is a game issue.
I will not buy any Ubisoft game because they are not listening to us.
I7 6900k
Gtx 1080ti
32gb ram
Ssd
Sorry to hear that. Have you tried using DX11 instead?

@jellowombat, Could you please create a ticket on our... Read more
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey guys,

Thank you for the reports!

This has been passed to the dev team and is being investigated.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Darkereus,

Are you able to provide a video showing the Map-Screen not having any SHD Tech Caches around?

Cheers,

30 Jul

Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello Agents!

Sorry to hear that. It looks like a lag, could you please check if it happens after today's maintenance? Thanks!
Comment
    UbiMorning on Support Forums - Thread - Direct
Hello gabrepotter. I was able to locate your ticket regarding your performance issues with DX12. I have passed on your MSINFO file to the TD2 team for review. I noticed you mention you still experience performance issues with DX11. Is it worse or any better compared to DX12 issues?

Your recent copy of your MSINFO still shows the following on Start Up. Please disable:
- OneDrive
- BitTorrent
- Steam
- Epic Games Launcher
- Discord

Can you clarify what HDD you have TD2 and Uplay installed on? What HDD do you have your OS on?
I can see some error messages related to UNIGINE Benchmarks. Are you able to disable or uninstall this program by chance?
Could you also try lowering your refresh rate to under 60 Hz for troubleshooting purposes?
Comment
    UbiMorning on Support Forums - Thread - Direct
Thanks for the update samgompers!

26 Jul

Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello undead10000,

Sorry to hear that happened. Are you able to provide a video of this if you encounter the issue again?

25 Jul

Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello Comandos-666, welcome to the forums!

Sorry to hear that happened Unfortunately, we are not able to grant you any in-game item. Apologies for that.
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello ArconisPS4,

Sorry to hear that. Could you please provide us with a screenshot from your wife's open-world map, so we can take a look?

24 Jul

Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello dcs.gronk,

Sorry to hear that happened. I'm glad that the issue has been resolved, anyway. Happy gaming!
Comment
    UbiMorning on Support Forums - Thread - Direct
Thank you for the screenshot V4MPiR1!
Comment
    UbiMorning on Support Forums - Thread - Direct
Thanks for checking in Rush__Or! Are you sure you haven't picked this one up in a different session?

23 Jul

Comment
    UbiMorning on Support Forums - Thread - Direct
Thanks for the suggestion RusNeuroMancer. I will pass it on to the team.
Comment
    Ubi-Johan on Support Forums - Thread - Direct
For those affected by this issue, please provide your Ubisoft Account name and platform so we can investigate further.

We are currently not able to reproduce this issue and account information would be very helpful.

Thanks!
/ Johan