Trackmania

Trackmania Dev Tracker




12 Oct

Comment
    Ubi-Karl on Support Forums - Thread - Direct
Hey Crxve., thanks for reaching out, welcome to forums and apologies about the delayed response from our team.

This particular issue should now be resolved however if you are still facing this, let us know and we will be happy to look into the matter further!
Comment
    Ubi-Karl on Support Forums - Thread - Direct
Originally Posted by BURLYpog
Amazing that the the bug is getting fixed but I'm curious if the speedboost when hitting a plastic wall is still gonna work after the next update
Hey BURLYpog, thanks for reaching out and apologies about the delayed response there.

More information will be available at a closer time therefore please bear with us for the time being .
Comment
    Ubi-Karl on Support Forums - Thread - Direct
Hey BarLeDob, thanks for getting in touch, welcome to forums and sorry to hear about the issue you ran into.

So that we could look into the matter further, may I double-check a couple of things:

1. Did you manage to receive any error message at all?
2. Did this happen just once or did you experience this on multiple instances?

In the meantime, if you haven't already, give the following steps a go and see whether issue continues to persist.

Keep us updated!
Comment
    Ubi-Karl on Support Forums - Thread - Direct
Hey lauriys, thanks for the update there and I'm glad to hear this.

There is a possibility that it may not update right away and slight delay can occur every now and then, however if you do notice that this happens for extended period of time, let us know and we may need to look into the matter further.

Should you have any other queries or run into any difficulties, let us know!
Comment
    Ubi-Karl on Support Forums - Thread - Direct
Hey a28918062, thanks for reaching out, welcome to forums and apologies about the delayed response from our team.

I've had a closer look at your account and can see that it was received on the same day however there was a slight delay.

Either way, I hope you enjoy your game-time and if you do have any queries or run into any difficulties, feel free to reach out at any time!

30 Sep

Comment
    ubi-smash on Support Forums - Thread - Direct
Hey iv_centric, sorry for the annoyance this issue has been. I see that you have a support ticket with us, and they have asked for an updated version of your MSINFO and DxDIAG. If you could provide these updated files. We'd be happy to take a closer look at this with you. Thanks!

13 Sep

Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, Theelevinr!

Thank you for reporting this to us. Can you try verifying your game files and seeing if the issue continues?

If you need further help please let us know.

Thank you.
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, twixuss.

As advised by ClearwaterTM this is based on connection. We advise ensuring you have the best possible connection to the servers. You can do this by following this guide HERE.

If you need further help please let us know.

Thank you.
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, AsieI!

Thank you for reaching out about this issue that you are having with standard access.

We are unable to assist with this type of issue over the public forums as we need to look into your proof of purchase etc.

You can contact us via a private message on our social media channels here:

Facebook

Twitter

Alternatively, you can reach out to us via a support ticket ... Read more

07 Aug

Comment
    ubi-smash on Support Forums - Thread - Direct

Hiya @CTORH! Sorry to hear you are having trouble with accessing Trackmania. To try and help remedy this issue, I would first recommend checking if Trackmania's executable file is set to run Administrator Rights and ...

Read more

03 Aug

Comment
    Ubi-Karl on Support Forums - Thread - Direct
Hey WoT.Taraaf, thanks for reaching out and apologies about the delayed response from our team.

As it stands, I can confirm that this has now been forwarded to our development team for further review, therefore appreciate you for sharing this and should we have any additional information, we will update you accordingly.
Comment
    Ubi-Karl on Support Forums - Thread - Direct
Originally Posted by poiodru
i had the same problem and i did what you recommended but it still doesn't work how do i do?

it gives me an error that says:corrupted installation please verify files integrity or reinstall the game.
Hey poiodru, thanks for reaching out, welcome to forums and sorry to hear about this.

In addition to what Loud.Clearwater suggested, should problem remain after launching Ubisoft Connect with Administrator Rights as well as whitelisting the launcher within your anti-virus software settings, let us know and we will look into the matter further for you.

Keep us updated!

02 Aug

Comment
    Ubi-Karl on Support Forums - Thread - Direct
Hey meedle02, thanks for providing an update there and I'm glad you've managed to find out what is causing this to occur.

I do hope you reach the resolution there (would strongly recommend reaching out to Steam Support in case if you do struggle to find a workaround) and should there be anything we can help you with, feel free to reach out at any time!
Comment
    Ubi-Karl on Support Forums - Thread - Direct
Hey Toopliss, thanks for reaching out!

That's a very good question you have however I am afraid it's not the information we would have at this point in time.

3 years is quite extensive period and only time will tell what will happen, as there are so many factors involved in the decision making for such a query.

If you are committed and if you do see yourself as a long-term player, I would suggest to consider buying 1 Year Club Access instead and hopefully we will have more information at a later date, however again - it is entirely your own decision to make there .

Apologies if this was not a definite answer that you may have been expecting for and if you ... Read more

01 Aug

Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, NicolAmeYT!

As advised by Loud.Clearwater please ensure that you are running Ubisoft Connect as Admin.

You can find how to do this and some other handy troubleshooting here:

https://www.ubisoft.com/en-gb/help/c...n-pc/000061047

If you need further support, please let us know.

Thank you.

06 Jul

Comment
    Tona. on Support Forums - Thread - Direct
Hi,

Could you please provide us a LogCrash you can find in Documents/Trackmania/LogCrash?

Cheers,
Tona

03 Jul

Comment
    Ubi-Karl on Support Forums - Thread - Direct
Hey DdariQ, thanks for reaching out and bringing this to our attention.

I can confirm that this has now been forwarded to our development team for further review.

Appreciate your communication regarding the matter and apologies about any inconvenience this may cause for the time being.
Comment
    Ubi-Karl on Support Forums - Thread - Direct
Hey not7_Harry, thanks for reaching out and bringing this up!

I've had a closer look and it does not look like this issue was mentioned before, therefore I can now confirm that it has been forwarded to our development team for further review.

Please mind that we very much appreciate your communication regarding the matter and our apologies for the inconvenience this may cause for the time being.

Should you have any additional details to share or if you have any queries, let us know!
Comment
    Ubi-Karl on Support Forums - Thread - Direct
Hey Leafthrasir!

Welcome to forums and thank you very much for bringing this to our attention. I've had a closer look and it does not look like this has been mentioned before, therefore before I pass this over, can I just double-check whether the '%' symbol persists through-out the game or are there any particular instances in which you end up seeing it?

Let us know!
Comment
    Ubi-Karl on Support Forums - Thread - Direct
Hey kidmaciek, thanks for reaching out and bringing this to our attention.

First and foremost, if you haven't already, I'd strongly recommend to give the following steps a go, to see if FPS stabilize or whether it continues to be inconsistent.

If problem remains, is there any chance you could give us a couple of map names that you're having this issue in and also, if you do happen to have video footage handy to support your claim, drop the link to us and we will have a closer look.

Keep us updated!