Trackmania

Trackmania Dev Tracker




04 Dec

Comment
    Ubi-Milky on Support Forums - Thread - Direct
Hey voblivion, thanks for posting in the forum about this.

We are not able to delete PB times for players custom maps at the moment unfortunately. Are you able to delete it from the server and reupload a newer version without the CP exploit?
Comment
    Ubi-Milky on Support Forums - Thread - Direct
Hey Trackmaniadude and SparklingW, thanks for adding your experience, this should prove helpful to the team I believe and have added it to our report on erasing items in the map editor.

The team also wanted to know if this only affects custom blocks in the Editor mode or all blocks so I will let them know. Thanks again.
Comment
    Ubi-Milky on Support Forums - Thread - Direct
Hi FluMMzz, thank you for trying the troubleshooting given so far.

I believe this may have something to do with the actual game files, with the information you have provided.

Your specs seem great and you said your connection is great, and as Ubi-ThaBerry asked you are not using any programs in the background such as these that may be affecting performance? -

Full Screen Game Overlays
VoIP and Chat services
RGB controllers
Overclocking Software
Hardware monitoring
Streaming software
Peer to Peer software
VPN

As long as you are not simultaneously running background software with the game, I would like you to try verifying your game files for me in case there are any missing or corrupt files after an update.

Here are some instructions on how to do this in Ubisoft Connect -
... Read more

03 Dec

Comment
    Ubi-Milky on Support Forums - Thread - Direct
hey Crash thanks for the update.

On that date in question we did have some maintenance performed on our servers but it wasn't specific to Trackmania so Im not sure if this would have affected the game but it is a possibility.

Thanks again for reporting these crash/freezes to us and I am happy to hear it hasn't occurred for you again. If you experience any issues like this again please let us know and we can check to see if there is any degradation or outages at the time causing this behaviour.

01 Dec

Comment
    Ubi-Milky on Support Forums - Thread - Direct
Hi Adrweg, thanks for posting.

Is it possible you can link us to a video of your map like a screen capture and show us around so we can better see any issues with the map?

Are you able to upload it to a video hosting website such as sites like Imgur or Youtube?

30 Nov

Comment
    Ubi-Milky on Support Forums - Thread - Direct
No problem toto9910 thanks for the update!

We always recommend disabling VPN services when playing our games for reasons like this, thanks for confirming this what was causing the issue and I am happy to see you were able to get online with your family
Comment
    Ubi-Milky on Support Forums - Thread - Direct
Hello OmBra.Berzerk, thanks for getting back to us and sorry to see this has happened to you.

I would recommend uninstalling the game again and this time deleting your Ubisoft Connect cache as well as any temporary installation files, before reinstalling. I am also wondering if there are any game files in your AppData that may be causing this issue too.

First, uninstall the game, next, delete any temporary files you have stored -

-Press Windows key and S, then type disk cleanup, and select it
-Select the drive you want to clean up, and then select OK.
-Under Files to delete, select the file types to get rid of. To get a description of the file type, select it.
-Select OK.

Next, locate this folder > C: \ Program Files (x86) \ Ubisoft \ Ubisoft Game Launcher \ cache \ ownership

Back up the ownership file somewhere safe, then delete the cache file.

Next try installing the game and see if you are able... Read more
Comment
    Ubi-Milky on Support Forums - Thread - Direct
Hello That_Ski_Freak, thank you for providing your crash log for the devs.

Are you still experiencing these crash issues now and is it only with this game? Have you been able to perform any troubleshooting with the game to see if it can resolve the crashes?

I would suggest trying the following -

- Run the games .exe file and the launchers .exe file as Administrator
- Update Ubisoft Connect game launcher
- Update Driver and Windows (Windows newest update is 20H2)
- Try re-installing the game or reinstalling to another hard drive or SSD if possible
- Verify the games files in your launcher
- Try a clean boot - This means disabling all background applications and software in Task Manager
- Whitelist the launcher and game in your Anti-Virus software
- Run the game in safe mode
- Delete any temporary installation files
- Do a 'System File Check' on your computer to check for corrupted files - May be worth... Read more
Comment
    Ubi-Milky on Support Forums - Thread - Direct
No problem guys, thanks for letting us know and updating us on this. If there continues to be a problem with transitions, please keep sending us footage so we can report this to the team and see if they notice any patterns and what causes it, thanks again.
Comment
    Ubi-Milky on Support Forums - Thread - Direct
Hello Anotherplayer42, sorry to see this happened to you in the race.

If this happens to you again on another track would you be able to record some footage for us a drop a link in the forums so we can report this? Thank you very much.
Comment
    Ubi-Milky on Support Forums - Thread - Direct
Hi Anotherplayer42,

Thanks for bringing this to our attention about the reset of the track.. If you come across any other bugs with the Cup of the Day would you be able to post in this same thread, the date and issue with so we can see how often this occurring behaviour with our Cup of the Day?
We can gather more reports on this for the team to look into and keep it all in one place to show the frequency of issues and players effected.

Thanks again for your help and sorry for any frustration caused with this game mode.
Comment
    Ubi-Milky on Support Forums - Thread - Direct
Hello MarkMany, thanks for posting and welcome to the forum!

Would you be able to tell me if you bought the game from Ubisoft Connect or Epic?

To try to solve this, would you be able to make sure your game launchers whether that be Epic and Ubisoft Connect, or just Ubisoft Connect are set up in their properties to run as administrator?

First, locate the Ubisoft Connect game launcher .exe file, Epics .exe file and the games .exe file.

The Ubisoft Connect .exe file is located here by default - C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\

- Right click on the files and select 'Properties'
- Select the 'Compatibility' tab
- Check the 'Run as Administrator box'
- Click 'Apply' then 'OK'
- Now do this for the games .exe file and any other launchers you may be using
- Once admin settings are set up for each .exe file try launching the game

Next if this fails to work for you, make a b... Read more
Comment
    Ubi-Milky on Support Forums - Thread - Direct
Hello KitaMeinu, sorry to see you are unable to use your controller.

Have you been able to get Windows to recognise the controller and are you using it with a wire or with bluetooth?

Please try some of the steps in this guide from Microsoft to see if you can get the game to detect the controller -
https://answers.microsoft.com/en-us/...1-33ab671179b5
Post
    Ubi-Milky on Support Forums - Thread - Direct
Hello everyone,

Here is some information from the Trackmania Nadeo website, to explain what content you get with the different Access versions of Trackmania.



Starter Access:

Free for players to race solo or multiplayer on quarterly renewed official campaigns, including 25 tracks, allowing players to earn medals and record scores in the regional rankings. Players will be able to enjoy other player’s creations on the Arcade Channel, try various editors (tracks, replays and skins) and map review servers. The weekly Nations League is also available for casual competitions.



Standard Access:

In addition to the free content, Standard Access expands the content available with player creations, including the “Track of the Day” selection, and full access to replay, track editors and map review servers. Additionally, players can participate in daily competitions and keep every “Track of th... Read more
Comment
    Ubi-Milky on Support Forums - Thread - Direct
Hey Drewboi_1, thanks for contacting us, the 404 error is a common internet error, it means either the linked content has been moved or there is a problem with the server.

Have you been able to access the weekly campaign since? If not can you provide a screenshot of what you see?

I would recommend flushing your computer's DNS to possibly help resolve this issue, to do this please follow these steps -

- Press the Windows button + S then type CMD
- Right click on command prompt and run as administrator
- When Command Prompt opens, type the following exactly as it appears - ipconfig /flushdns
-Let the computer finish running its task

Next, please also try resetting the hosts file by following the steps in this guide, according to which Windows OS version you have -
... Read more

27 Nov

Comment
    Ubi-Milky on Support Forums - Thread - Direct
Hey Rxelux, thanks for getting back to us with that information. I have passed those details and your video onto the team to view for our investigation. We hope we can update you soon with good news!

24 Nov

Comment
    Ubi-Alinoa on Support Forums - Thread - Direct
Hi,

Many thanks for your feedback!

For reporting issues in French, please write your reports in the French forums: https://forums-fr.ubisoft.com/forumd...858-Trackmania
You are also welcome to post messages here if you write in English.

Cheers

23 Nov

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by OmBra.Berzerk
Created a base outside of the stadium using openplanet, was building a map and testing the route regularly with no issues at all. The issue started when I went to test the track, exited back to the editor and they by accident re-entered test mode within half a second. As my mouse was off screen at the time, the car was in the middle of nowhere at the edge of the base, with shadows around the car.
Instead of loading the car and allow me to drive, the game just crashed. Now, whenever I try to open map editor (either through openplanet or the game itself) the game doesn't progress past the loading screen, goes unresponsive after 30 seconds and then gradually increases CPU/memory usage, crashing my pc after around 1 minute.
Tried reinstal...
Read more
Comment
    Ubi-Alinoa on Support Forums - Thread - Direct
Hi Mechowak,

Could you please try to register on TM forums again? You should succeed to create an account.

Cheers

21 Nov

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Hey there,

I have an update on this for you from the game team themselves.

Different 3D-model skins aren't supposed to be used with the new Trackmania. So only the standard car model in the game is supposed to be used, where players can make different skins for. Any models from previous Trackmania might work, like the videos show, but this isn't something we official support for the game.

I am sorry that this is not the news you wanted to hear but I do hope that this helps clear things up.