Trackmania

Trackmania Dev Tracker




15 Jul

Comment
    Ubi-Raziel on Support Forums - Thread - Direct
Hello!

From what I understand there is no way to disable these HUD elements specifically.

This is a good suggestion and I will make sure to forward it for you
Comment
    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by FractalJaguar
I have this same niggling issue, screenshot:

I think the message should go away as soon as a player has pressed the key to show the scoreboard for the first time. It's rather annoying to have it there all the time on the UI. it seems to go away after a few seconds but it would be nice to clean up the UI. It's kind of like having a tutorial message pop up everytime you start a new game (press W to move forward!) :P
Hey there.

I believe the message being on the screen for a few seconds is currently working as intended though I will certainly pass your feedback on to t... Read more
Comment
    Ubi-Raziel on Support Forums - Thread - Direct
Originally Posted by guest-kmHQWVNr
Hey,
Ive been trying to lauch Trackmania recently and everytime it shows me error "File Corrupted! This program has been manipulated and maybe its infected by virus or cracked. this file wont work any more. when i verufy filles it says that evrything is OK i really dont know what a i supposted to do, if anyone can help me it will be great

Thanks for your time
Hello! Thanks for contacting us, I hope you are doing well

The error suggests to me that perhaps it is been edited or quaran... Read more
Comment
    Tona. on Support Forums - Thread - Direct
Hello,

If you purchased the Club edition, you should see the "Club Access" icon in your main menuas it's explained on this topic: https://forums.ubisoft.com/showthrea...access-in-game!.

Can you see it?
Comment
    Ubi-Raziel on Support Forums - Thread - Direct
Hello everyone!

First of all, thank you for the feedback. I have read everything and I will make sure to submit your feedback to the Trackmania team!

Regarding these crashes / disconnections - Has anyone noticed a pattern with this behaviour? For example, it always crashes with the same maps, map types or if it's completely random?

Perhaps some maps are too big and the server is struggling to load everything in time.

Thank you!
Comment
    Tona. on Support Forums - Thread - Direct
Hi Stu,

If you pre-ordered the Starter Access you shouldn't have paid anything. Only Standard & Club Accesses aren't free.

Cheers,
Tona

14 Jul

Comment
    Ubi-Raziel on Support Forums - Thread - Direct
Hello everyone!

First of all, thank you very much for the video. I have reviewed it and that is indeed strange behaviour.

Just before I report this issue I would like to gather 1 more piece of information, as we may struggle to reproduce this in a testing environment.

Can you please list your computer's hardware components? I'd like to check the game's minimum requirements are met and there's no bottle neck causing this to happen.

Here you go: https://support.ubisoft.com/en-GB/Faqs/000055173/

Thank you!
Comment
    Ubi-Raziel on Support Forums - Thread - Direct
Hello! Apologies for not seeing this support thread sooner.


Originally Posted by KKuzm1c
After some time on a server, i will be unable to respawn to the start. Instead of respawning, my view will switch to cam7 for a couple of seconds, and return to my car, which is in the same position it was before i tried to respawn, as if nothing happened. Sometimes when i try to respawn, it will switch to cam7 and start the timer, but instead of actually putting my car on the starting block, it will stay on cam7. Other times when i try to respawn my car will just dissapear and i would be stuck there. Eventually, my game will disconnect me and put me on the main menu
Can you plea... Read more
Comment
    Ubi-Raziel on Support Forums - Thread - Direct
Originally Posted by TrackManiaFtw
Hey, sorry for the late reply, I was busy elsewhere.

Unfortunately I cannot upload the requested files, since I only get the option to contact support via chat as soon as I select a category.

And the live chat is not available. Is there any other way to do this?
Hey! Apologies for the delay on our side too.

We also support players via social media, which will allow you to send us files. The crash log is likely very small so we should be able to do this without any issues

... Read more
Comment
    Ubi-Raziel on Support Forums - Thread - Direct
Hey!

First of all, thank you tomekdot for your help

We have a support article which helps with issues such as this. Here you go: https://support.ubi.com/en-gb/faqs/000025947/

If the issue remains, do you have another Ubisoft account you can try? This will help us understand if it is a general / software crash issue, or a profile issue.

13 Jul

Comment
    Ubi-Raziel on Support Forums - Thread - Direct
Hello everyone!

I believe it would be best to start with some basic troubleshooting, as everyone's situation may be a bit different.

Here you go: https://support.ubisoft.com/en-gb/faqs/000025947/

If the issue remains, please try re-installing the game fully as there may be corrupt game files.

All the best!
Comment
    Ubi-Raziel on Support Forums - Thread - Direct
Hey, apologies for not seeing your support thread earlier!

It is difficult for me to say why so much VRAM is being used at this time. We recommend relatively modern hardware in order to run it with 1080p, 60 FPS so perhaps this is possible if we are trying to push beyond that limit.

Can you please advise at what resolution you are playing?

I also noticed that while a lot of VRAM was being used, the GPU itself was barely being used at all. Have you noticed any correlation between the 2?

If possible, a video would also be much appreciated. Perhaps we can find a pattern as to when a great deal of VRAM is being used.

Any other information you're able to provide would be much appreciated
Comment
    Ubi-Raziel on Support Forums - Thread - Direct
Hey!

I'm sorry this issue has been affecting you, it certainly is a strange one.

Can you please confirm if reinstalling the game resolved it for you?

If not, I would like to suggest disabling background applications and trying again: https://support.ubisoft.com/en-GB/faqs/000025721/
Comment
    Ubi-Raziel on Support Forums - Thread - Direct
Originally Posted by MPez3
Thank you for your suggestions I tried them all and many others and unfortunately it still doesn't work. However after I left the download up for many hours it crashed and left the following message (it's in Portuguese though): «O Uplay detetou um erro irrecuperável e terá de se desligar. "Crash dump" criado em "C:/Program Files (x86)/Ubisoft/Ubisoft Game Launcher/crashes".».

This is the link to what was in the "crashes" paste:

...
Read more
Comment
    Tona. on Support Forums - Thread - Direct
Hi Stu,

The starter access is the free version of the game. The two others accesses are Standard Acess and Club Access. You can find all details about accesses here:https://trackmania.com/2020/06/27/tr...ffers-details/.

Cheers,
Tona
Comment
    Ubi-Raziel on Support Forums - Thread - Direct
Hey! I'm sorry this is affecting you, we can certainly look into it.

Just to help ensure we are able to reproduce this in our testing environment, would it at all be possible for you to provide a short recording of the issue?

Thank you!
Comment
    Ubi-Raziel on Support Forums - Thread - Direct
Hello everyone!

Thank you for confirming you still don't get any vibration / rumble when playing Trackmania with a controller.

I have reported this to the team so they can look into it
Comment
    Ubi-Raziel on Support Forums - Thread - Direct
Originally Posted by Ze-Rax
As said in the title, the map review server crashed 3 times when my map would have been up next. I guess the server can't handle the map for some reason.

This is the map: https://trackmania.exchange/tracks/view/2358
Approximately 9942 display cost, night, high shadows, multilap but one round, has intro mediatracker, ingame mediatracker, game end mediatracker, freemaping, no custom blocks or items...
Read more
Comment
    UbiDork on Support Forums - Thread - Direct
maelTM: Hi there, maelTM! Have you already tried verifying your Uplay PC game files?

12 Jul

Comment
    Ubi-Milky on Support Forums - Thread - Direct
Hi TheRealDacuber,

Welcome to the forum.

You make a good point about the re spawn mechanic, I will definitely pass this feedback on to the team, thank you.

Feel free to get back to us if you have any other suggestions you think might improve the experience