Hey @nongenuine and sorry for the delay in our response here!
Have you managed to resolve this issue now? If you're still experiencing this, I'd also suggest to ensure that Ubisoft Connect has admin rights by default so that it can communicate with the game and our servers correctly. You can do it following the steps outlined in th...
Hi @kunkaizer and welcome to our forums!
If you are referring to our cross-progression system in the game, you can find all information in the article here.
I can see that your Ubisoft profil...
Hi @teti171020 and welcome to the forums!
I'm sorry to hear that you had problems accessing the game and thank you for the screenshot - it's very helpful! Could you please confirm if you're still experiencing this? Have you purchased your game on Steam or elsewhere?
Please make sure to check that you are logged in to the correct Ubisoft account - if you have more than one, I'd advise to try them all. The game will only successfully launch on the account that was logged in during the first launch. Let us know how it goes! 
...
Hey @MatteeMatts and welcome to our forums!
I'm sorry to hear that you're experiencing this issue with your overlay. I've noticed that in your post you mentioned Assassin's Creed Valhalla, whereas this is a subforum dedicated to Siege.
Could you please confirm in which game you are experiencing this? We can help you to move the thread to the right forum, if needed, thanks!
Hey @dominantboy and thanks for sharing more insight!
It's good to hear that in the end it doesn't impact the gameplay too much and you are still able to open doors with the help of your Jomsvikings! We'll monitor this issue for now, let us know if it ever becomes more annoying or prevents you from accessing certain locations, thanks!
Hi @bielik01 !
I understand that the quest didn't disappear on its own after fully updating the game? Have you tried completing another round to see if it fixes the issue now? Let us know 
Hey @werk0004 and welcome to our forums!
Could you also please provide us with a short video showign this, so we can forward it to the team? You can upload it to any external streaming site, like YouTube, and provide us with a link here, thanks!
Hi everyone and thanks for bringing this to our attention!
I understand that the announcement about the free weekly item was unclear as to when the offer starts in our patch notes.
To confirm - just as @iChaosPaladin mentioned, it will be available from next Tuesday 14:00 UTC and will then continue to reset at the same time each week. You can find a Twitter announcement about this here:
Hi everyone and thanks for bringing this to our attention!
I understand that the announcement about the free weekly item was unclear as to when the offer starts in our patch notes.
To confirm - just as @iChaosPaladin mentioned, it will be available from next Tuesday 14:00 UTC and will then continue to reset at the same time each week. You can find a Twitter announcement about this here:
Hi @Khanfour961 and welcome to the forums!
I'm sorry to hear that you're still experiencing those issues. Since the issue in Extended Family quest was previously confirmed as fixed, so please make sure that your game is fully updated. Are you playing on the same Ubisoft account as here?
Hi Pandalarve! After thorough investigation, the development team has confirmed that they are unable to continue looking into a potential fix for this particular issue as they must focus on issues that have a comparatively higher impact on the gameplay experience.
I understand that this is not the outcome you were hoping for and can only apologise.
As the issue will no longer be investigated, I will now lock this thread.
Hi @Burnos78 ! Sorry to hear about your issues with Twilight Pack in the game.
I remember we had a similar issue with the Berserker Set previously. Could you please confirm if the gear is also being downgraded with all the upgrade materials refunded to inventory, or the armour set is just unequipped, along with all the runes on it? Thanks!
Hi @angryhands !
This issue should now be resolved - please make sure you have progressed in the game enough to unlock it in your inventory! Some items are not accessible until finishing Family Matters quest, or settling down in Ravensthorpe in England. If the reward is still missing after completing these steps, let us know!
Hi dominantboy ! We have forwared this issue to our team to investigate. Like azullFR mentioned, it might be made worse by the amount of items you have in your inventory. In the meantime, have you tried reinstalling the game files to see if it would improve the load time?
Hey @FarohkTazim - unfortunately we can't promise if it will make it to the last update, but make sure to follow the forums and patch notes for updates, thanks!
Hey @dominantboy ! We don't encourage any modding of the game, as it might introduce further issues to the game.
We have forwarded your request, please look out for updates on the forums, thanks!
Hi everyone!
Since this has now been resolved, I'll lock the thread. If you need anything else, feel free to open a new one anytime, thanks! 
Hi @SimRacingMax and welcome to the forums!
I'm sorry to hear that you are experiencing problems with the installation. What drive are you installing the game on? Is it internal or external? Have you made sure it's the same drive where Ubisoft Connect is installed?
Just to eliminate any other possible errors, please also make sure to complete all the steps outlined in our ...
Hi @DodzyTm and thanks for confirming this!
Is your PC currently connected via WiFi or cable? For testing purposes, could you please try changing the connection method (wireless/wired) to see if it helps? I'd also recommend trying to connect through a mobile hotspot network.
Please also confirm that both the game exe file and Ubisoft Connect have admin rights enabled by default, as mentioned in the second part of our self-help article: ...
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