Ubi-Froggard

Hey @thenorfolkian

Apologies for the delay getting to your thread here and thanks for providing a video clip with the description of the issue. I've forwarded this to the game team for you to either get this reported as a bug or find out if it's intended.

Hey @djcbs

I'm sorry that you don't like the default control scheme. You are right that if you remap the controls, changing something will enter a conflict with something else, but then you have to move that button to something else, and then the next button to something else, and so on, until there are no more conflicts.

I don't have a list of alternative control schemes you can set up, you may not like that either if I did, but this is why there is the option to let you set what buttons you want to use. I will however, forward a suggestion to the game team to add other control options already built in that players can choose from.

Hey @sadandcr4zy

No, you would need to buy any DLC through Steam if you own the game on Steam. This applies to all of our games. I apologise for any disappointment caused.

Hey @deadanium

Please can you provide a description of the issue and what is happening?

Hey @commanderdage

I'm sorry to hear you have been getting very long wait times to find a match of these game modes.  

If it is still happening, please can you go through the connectivity troubleshooting found here.

If you still need assistance, we'll need to speak to you through a support ticket to look into this, so let us know and we'll create a ticket for you. 

If you would prefer to contact us via live chat or a social media private...

Hey @hexophthalma

English language isn't available in your version of the game unfortunately. You may be able to try and get a refund but you'll need to reach out to the store you bought it from to see if this is possible.

Hey @int0xi_

I'm sorry you are still experiencing high ping in the game. I couldn't say why that is happening when testing with the website but that shouldn't be related to the game at all.

Do you know if you are connecting to the correct Data Center for your region, and are you playing the game alone or are you in a party with friends?

Hey @ragusav

You have posted this on the English Just Dance 2022 forums, so I'll move your post to Assassin's Creed Valhalla but please could you translate your post if you are OK with receiving responses in English on here?

Alternatively, we have other language forums that you can locate at the bottom right of the page, just click on "English" to see a drop down menu to be taken to the other language forums we have support available on. 

Hey @phuong11922

To add on to what Ubi-SpaceCats has written above, it would also work if you obtained a digital copy of the game, purchased on the same account as what you purchased the Season Pass on.

Hey @ayikuma

I'm sorry to hear you haven't been able to get past the character selection screen. Can you just clarify which game this is for, as we see a lot of threads started in Just Dance forums by mistake so need to make sure we understand which game you are on first of all.

Also, does it eventually give any error message on screen, or just seemingly load forever?

Hey @crocodilebundy

I'm sorry to hear your game has been crashing, however, you posted this as a new thread in the Just Dance forums so I'll move it over to the correct forum. Could you let us know what you have already tried please so we don't suggest it to you again, and if you can also let us know when it crashes and if you get any error messages on screen and what they say please?

Hey @frontraindrop5

I'm sorry you have noticed some clipping issues when using the Black Raven set. Could you provide some screenshots of the clipping issues? I'll then forward them to the game team to report this.

Hey @trissi2011

You have posted this on the English forums, so please could you translate your post if you are OK with receiving responses in English on here?

Alternatively, we have other language forums that you can locate at the bottom right of the page, just click on "English" to see a drop down menu to be taken to the other language forums we have support available on. 

Hey all,

We have a video forwarded to the game team showing the wolf stuck behind the tree, but if anyone is able to record one showing you are not get anyone to attack / an invisible werewolf that you can't hurt, we'd like to forward this on for you too.

@SirVilhelmIII Just trying to reach out to you again. We need to know the username you play the game on so we can grab a copy of your save file to provide the game team.

Hey,

Unfortunately if you own the additional content, it must be installed. We have passed on a suggestion of this previously to see if the dev team can implement something to select which content installs to save space on HDD's, but we don't have any confirmation if this will happen in future updates I'm afraid, so it may only get bigger still.

Hey @ritzpaul94

I'm sorry to hear you are having a stutter when it autosaves. I can see we have reported this to the game team already but we don't have any updates or any news of a fix for this currently. When we do, it shall be included in patch notes when we have them just before a patch release. We would post these in the ...