Ubi-Karl

Thanks for the update Corleoneboi and I'm glad to hear that .

Hope you have a good game-time and should you require assistance in the future, do not hesitate and reach out at any time!

Hey TheRealTricycle,

Thanks for reaching out to us!

Going forward, if you do encounter any similar or suspicious activity in-game, you can either use in-game report feature, or alternatively, you can reach out to us via one of the following channels and send player report:

1. Support website by creating a ticket
2. ... Read more

Originally Posted by FilthierRabbit1
why can it not be done tho? i have put so many hours into xbox why would i want to restart knowing the struggle already of not having my ops chamrs camo im not gonna buy the same **** twice

Hey FilthierRabbit1,

Following recent update, our team has introduced Cross-Play and Cross-Progression as stated in the following ... Read more

Originally Posted by LazySoviet
(quoting in the last message didn't work hehe)

Disabling AdBlocker worked for me, too! Thanks

Hey LazySoviet, thanks for letting us know and I'm glad to hear that!

Originally Posted by Giazzo_2_0
On Edge with in-private mode the normal link works just fine, try that solution too...

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Hey ArcadeMaster28,

Thanks for reaching out, welcome to forums and I am sorry to hear about the issue you ran into.

First and foremost, just to double-check, does this issue only occur when you're zooming in somewhere? Also, in regards to the jagged lines you've mentioned, do you possibly have video footage of this or alternatively, could you take a screenshot to show exactly what you're referring to? This will help us to get a better idea about the issue you're facing.

Let us know!

Originally Posted by IraqiPresident
I have I truly have I made a case on ubi support sent many tweets and dms this was supposed to be a birthday present so can you guys fix for me as a present for me.

Hey IraqiPresident,

Thanks for your response there and happy birthday, hope you had a good one (although probably a little too late with this one)!

Whatever concerns the purchases that you've made and didn't receive your content - I have reviewed your ticket and have forwarded it to one of our teams. In the meantime, we would need you to provide us with a record of purchase (email order confirmation for example) for the transactions in question.

In reg... Read more

Hey yanisava,

Thanks for reaching out, welcome to forums and I am sorry to hear about the issue you've been dealing with.

Could you advise us whether you happen to receive any error messages at all?

Also, if you haven't already, have a look at the following article, give those steps a go and should issue persist, let us know!

Hey lampovyurge,

Thanks for reaching out to us, welcome to forums and I am sorry to hear about the issue you've been dealing with.

Could you possibly take a screenshot and send it over to us where it would show the options you receive at the end of the race?

Hey daniel1912qf,

Thanks for reaching out, welcome to forums and I am sorry to hear about the issue you've been dealing with.

First and foremost, if you haven't already, give the following steps a go, and if issue persists, let us know and we will be happy to look into it further for you .

Hey sghirian,

Thank you for reaching out to to us and welcome to forums!

Apologies for any inconvenience however is there any possibility you could translate your message to English, and we will do our best to assist you.

Alternatively, if you prefer to contact us in your native language, you can either visit our Ubisoft Italian Forums or go to ... Read more

Hey Cypher2184,

Thanks for reaching out to us and sharing your feedback.

We're more than happy to look at your account and you can appeal the ban, however as this is a private concern that we wouldn't discuss on forums, we would need you to reach out to us via one of the following channels:

1. Support website by creating a ticket
2. ... Read more

Originally Posted by Kayron_16
Thanks for your response - I'll make sure I take the exact times the matches take place from now on.

No worries there, anytime!

Hey sidnejunior11,

Thanks for reaching out to us and welcome to forums!

Apologies for any inconvenience however is there any possibility you could translate your message to English, and we will do our best to assist you.

Based on the error message stated, I can see that you're dealing with connectivity issue, and therefore in order to resolve this, try completing steps outlined in the following article. Should issue persist, let us know!

Alternatively, if you prefer to contact us in your native language, can you ... Read more

Hey charfo,

Thank you for reaching out to us and I am sorry to hear about the issue you're dealing with.

Just so I understand this correctly - have you activated the game and now it is no longer in your Uplay PC game's library? If so, could you advise whether game was activated through Steam by any chance?

Hey Sid_Flip,

Thanks for reaching out and welcome to forums!

I can confirm this issue has been forwarded to our game team for further review.

We do not have any updates at the moment, however as soon as we do, details will be posted here, in our official forums, therefore keep an eye!

Hey kyrito8720,

Thank you for reaching out, welcome to forums and I am sorry to hear about the issue you're dealing with.

Just to double-check, does this issue only occur with any other tracks, such as track of the day or in campaign mode? If not, do you possibly have video footage showing the issue?

Hey guys,

Thanks for reaching out and bringing this up.

Just heads up - I've merged 2 of the threads regarding the same issue.

I can confirm that issue where Club owner times are not showing up in scoreboard has been forwarded to our game team and is under review.

In regards to the daily track's missing progress - this is one of the issue that also has been forwarded to our game team for further review, however we do not have any update at the moment.

I do apologise about the inconvenience this is causing and thank you for your patience in the meantime.

Originally Posted by Anthony_Plaz
what i did was i opened the folder that the game is install in from the play laucher. From there looked for rainbow.exe something like that and then opened the properties of the .exe and went to complatily and changed it to windows 8 since I'm on windows 10 not sure what you are on. And changed it to run on administaor.

Hey Anthony_Plaz,

Welcome to forums and thank you for sharing this with us .

Hopefully whoever is experiencing the issue will find your steps useful! ...

Hey guys,

Thank you for your reaching out to us and I'm sorry to hear about the issue you've been dealing with.

As it stands, I can confirm that issue is under review by our game team.

Should there be any updates coming up, details will be posted here, in our official forums, therefore keep an eye.

We apologise about the inconvenience and thank you for your patience in the meantime.

Originally Posted by iamspam
Whenever i load into a match, without doubt i will crash. On the few times that it gives me an error message its only says "initialization error1" help?

Hey iamspam,

Thanks for reaching out to, welcome to forums and I am sorry to hear about the issue you ran into.

Just to double-check, are you possibly using Vulkan?

Originally Posted by miksenoN
Screen frozen to black screen for seconds. Click send to ubisoft
will lon...

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