Ubi-Karl

Hey @AHHH_K1mochi, thanks for your response there.

As it stands, I can confirm that this has now been forwarded to our development team for further review.

We do very much appreciate your input and if we will need any additional information, we may update the thread accordingly.

Until then, apologies about any inconvenience this may cause and if you have any further queries or notice any other issues, feel free to drop us a message at any time! 

Hey @luibrain, thanks for sending video footage over - much appreciated!

I can see that you've also posted this in another thread, therefore just as notified there, I can now confirm that details of the issue have been forwarded to our development team for further review.

As soon as we will have any additional information to share, details will be posted here, in our official forums, so keep an eye.

Until then, apologies about any inconvenience this may cause and if you have any further queries or notice any other issues, feel free to drop us a message ...

Hey @luibrain, thank you very much for your input there and I can now confirm that details of the issue have been forwarded to our development team for further review.

We do very much appreciate your communication and we will have any further information to share, details will be posted here, in our official forums, so keep an eye.

Until then, apologies about any inconvenience this may cause and if you have any further queries or notice any other issues, feel free to drop us a message at any time!

Hey @Imagine_Brata, thanks for reaching out and forwarding this over!

Apologies about the confusion however I have watched the video footage and just wanted to double-check - are you referring to the talent icon just above the target you're aiming at?

Let us know and we will take it from there!

Hey guys, thanks for reaching out and welcome to forums! @StLzFirstLady03 @Taffam

I've had a closer look and can see that we have received more contacts about thi...

Hey @H3ftyMufin, thanks for getting through to us and welcome to forums!

After having a closer look, I can see that this matter has been brought up and is currently under on-going review.

I have forwarded the details you've provided, which shall aid the further investigation.

Apologies about the inconvenience this may cause for the time being and if you do have any further queries or pick up any other issues, feel free to drop us a message at any time!

Hey guys! @Oatiecrumble @novspm ...

Hey @moodswoods, thanks for reaching out and bringing this up!

I've had a closer look and can see that due to a number of reports, this has been recently brought up to our team for review, therefore do very much appreciate your input and will forward the details you've provided, which should helpfully aid us in further investigation.

Apologies about any inconvenience this may cause for the time being and if you have any further queries, let us know!

Hey @desrocchi, thanks for reaching out!

I've had a closer look however it does not appear that we've had anything being brought up regarding the invisible wall in this location, therefore I can now confirm that this has now been forwarded to our development team for further review.

We do very much appreciate your input there and if you do have any further queries or notice any other issues, you're more than welcome to drop us a message at any time! ...

Hey guys, thanks for getting through, welcome to forums and sorry to hear about your experience with the game, as I fully appreciate how frustrating this may be to deal with.

After having a closer look, I can see that we've had a number of contacts regarding the exact same matter, which has resulted in investigation being opened, however we're yet to hear any updates, I'm afraid.

We will try to keep you all in the loop as we go and if we'll have any additional information to share with you, details will be posted here, in our official forums, so keep an eye.

Until then, appreciate you for bearing with us and if you have any further queries, feel free to drop us a message at any time.

Hey @ZeppelinsHermit, thanks for reaching out, welcome to forums and sorry to hear about the issue you've been dealing with.

I've had a closer look and can see that just as you've stated, there has been an intention to get the issue resolved with TU12.1. however due to continuous reports, investigation has been re-opened.

We're yet to hear any updates on the matter however I can confirm that I have forwarded your details over, which shall aid the on-going review.

Apologies about the inconvenience this may cause for the time being and we will try t...

Hey @Maskov, thanks for reaching out and welcome to forums!

To add to what @echolecter already said, as I wasn't exactly sure, if you do happen to be referring to the ...

Hey guys!

@Jimmy_DA - I can see that there have been a few matters that were brought up in the past regarding crash related issues (including memory leak), however these have been seemingly addressed, therefore if we do have any similar instances, we do need to take a closer look at each and every configuration, as the number of things that can sometimes cause performance related issues is rather vast. Nevertheless, by working through case by case basis, I'm certain we will be able to find correlation, if there is any.

...

Hey guys, thanks for dropping by and sorry to hear about the missing reconfiguration blueprints for your exotics.

I've had a closer look and can see that this has been reported to our team just yesterday, as we have received a number of player contacts regarding the exact same matter, and issue is already under investigation.

We do apologise about the inconvenience this may cause for the time being and will try to keep you all in the loop as soon as we have any updates, so keep an eye on the forums.

Until then, should you have any further queries or run into any other difficulties, feel free to get in touch at any time!

Hey @RAGE_THERAPY, thanks for getting through to us and welcome to forums.

If you did receive notification about your reward via Twitch yet it remains missing in-game, do mind that it is something that has been brought to our team's attention fairly recently and we're already looking into the matter further.

Apologies about any inconvenience this may cause and if you have any other queries in the meantime, let us know!

Hey @Valkyrieavnor, thanks for reaching out and sorry to hear about the difficulty you ran into.

I've had a closer look and can see that we have been experiencing Ubisoft Services degradation, however this has been resolved not long after, therefore if you do continue to be facing the issue, for troubleshooting purposes, give the following ...

Hey @Palpiations , thanks for reaching out and welcome to forums!
 
I am afraid that our team can currently only provide support in English language in these forums, therefore if you are able to translate your query, we will be more than happy to help.
 
Alternatively, if you prefer to contact us in your native language, you can reach out to us via our support website and submit a ticket, where a me...

Hey @Sirius_Tenzo, thanks for reaching out, welcome to forums and sorry to hear about this, as I fully appreciate how frustrating this can be to deal with.

First and foremost, for troubleshooting purposes, if you haven't already, give the following steps a go and see if it helps. Additionally, one player shared that reinstalling the game on another drive and deleting The Division 2 folder (I would advise to back it up in case if you do try) in Documents...

Hey @NakanoYuu, thanks for getting through to us, welcome to forums and sorry to hear about the missing language.

For troubleshooting purposes, can I check if you've tried verifying your game files and ...