Ubi-Keo

Ubi-Keo



07 Nov

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @slayerdevg1 thanks for the update.

I'm sorry to hear that you have encountered a different issue on another run. The issue that you mentioned with Eivor being stuck in the air and desynchronising has been reported in the past and the issue is still being investigated, however it is quite rare as SprirantCrayon22 mentioned. We have not received any reports of this for quite sometime and the development team have been unable to repro...

Read more

04 Nov

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi everyone,

Just to update you, this issue has been reproduced and is being investigated.

We will not require a video demonstrating the issue.

As soon as we have more information we will update this thread.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@ImaginaryRuins you're welcome.

As mentioned the issue with Tekla will not be fixed. I understand that this is not the outcome you were hoping for and can only apologise.

Some players have mentioned that starting a feast moves Tekla from the longhouse to another location in Ravensthorpe, I can only suggest trying to do that if you haven't already done so.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @dominantboy yes it would appear so, however we can only offer assistance in English on this forum.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @MIX201111 I'm afraid that we can only assist you in English on this forum. If possible, could you please translate your issue or question for me?

Alternatively, you could create a support ticket and our Customer Support team will assist you further.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @V1BETIME I'm sorry to hear that an enemy has spawned outside of the trial area.

I can confirm this issue has been reported and is still being investigated. This issue has been reported on a couple of different trials, however its not something that can easily be reproduced.

Some players have been able to work around this type of issue by leaving the trial, fast travelling to another location and then fast travel back and restart the trial again. Please try this if you haven't already done so.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @M-R-HDSC18 I'm sorry to hear that you are unable to use Odin's sight during the Oskoreia festival quest 'Homeward'.

I am unsure why you are unable to access the options menu during that quest.

Have you tried leaving the quest area or loaded a previous save so that you can check your key mapping in the settings? If not I would suggest trying to do this and if it is correct retry the quest.

If the issue persists could you try changing the key binding and retry again.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @davioniel I can confirm that this issue was reported previously.

The development team are intending to fix this with a future update, however we are unable to confirm when this will be. 

Please keep checking the news and announcements forum for u...

Read more
Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @Bogues I can confirm that a suggestion to add a storage chest was previously forwarded on to the development team.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @azullFR @SpirantCrayon22 I have reported this issue to the development team to investigate.

Could you also confirm if your assassination stats are also not in...

Read more
Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @slayerdevg1 I can confirm that this is not a known issue.

If you do happen to experience this again on another run then please let us know and also capture a video to demonstrate the issue.

I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @FarohkTazim thanks for your suggestion, I will forward this on to the Assassin's Creed Valhalla team.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @ImaginaryRuins thanks for your post.

  1. Issue with Dandelion or other pets missing from the settlement / Tekla remains in longhouse - Both of these issues had been reported previously. After thorough investigation, the development team has confirmed that they are unable to continue looking into a potential fix for these particular issues as they must focus on issues that have a comparatively higher impact on the gameplay experience.
  2. Quest items and chest keys remaining in inventory after use - This issue w...
Read more
Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @An4_21 I'm sorry to hear that you have not reached settlement level 6 to unlock the trophy 'Home Sweet Home'.

Please note that the three farms require 3 upgrades. I would recommend going to the longhouse and into Eivor's room and on the right hand side you can read the settlement upgrade requirements. Also using your Raven in your settlement you should be able to see which building still requires an upgrade as it will be glowing.

I do suspect that one of the farms will require an upgrade. If you are unable to find any buildings that require an upgrade or if y...

Read more
Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @DRickraft I'm sorry to hear that you are experiencing issues with the time-limited challenges.

We have received multiple reports of an issue with the 'Master Assassin' challenge where you have to perform 100 assassinations. Can you confirm if this is the same challenge you are experiencing issues with or is it 'Freya's Challenge' or 'God's Strike'? As both of those challenges require 50 kills rather than 100.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @gurupower2000 I'm sorry to hear that you experiencing issues finding Reda.

SpirantCrayon22 has kindly provided some information below. If that still doesn't help could you please explain the issue in more detail and if possible provide a video to demonstrate it.

I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

...

Read more
Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @mikebrussee thanks for the update.

I can see that we merged your previous post with our megathread related to issues with screen tearing and FPS drops on Xbox Series X, and confirmed that the development team would be unable to continue looking into potential solutions for this. However, I would still recommend trying what was suggested by Ubi-SleepyGoat.


02 Nov

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@Dsawyer23 ok thanks. I understand there are three parts required to unlock this trophy. Just to clarify have you done the following:

  • The first is in Kaldstad, always stick to the left and eventually you will end up in a cave with an encounter, this encounter will be a mini boss and when killing it in 3 different runs, it will grant you the Summoned Courage favour.

 

  • The second one in Dokkerland, near the start of the area you will find someone that asks you to free his friends. Later on, you will ...
Read more
Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @tryhardbaby15 I'm pleased to hear the issue is resolved.

I'm afraid I am unable to view the video due to permissions, could you please make the link public.

Thanks.