Ubi-Keo

Hi @lospoyos apologies for the late response.

I'm sorry to hear that you are experiencing issues upgrading the farms in your settlement. Each of the three farms (Fowl, Cattle and Grain) can be upgraded three times.

Can you please provide a video that shows the following:

• Go to Eivor's room in the longhouse and go to the left near the bed and settlement upgrade requirements list
• Show the alliance map to show which regions you have done
• Go to your quest log screen to show your active quests
• Go to each of the three ...

Hi @s7igma957 apologies for the late response.

Thank you for reporting this, I can confirm that another player had already reported it and the development team are aware.

Hi @arag25 apologies for the late response.

Thanks for the images provided. I can confirm that another player reported this issue previously, however the development team were unable to reproduce the issue and the save file provided by the player had Tove back in the tattoo shop after the player had completed the Jotunheim quest arc.

Can you please confirm when you noticed Tove standing near the longhouse? And have you completed the Jotunheim quest arc yet?

Hi @samdebaveye and welcome to the forum.

Apologies for the late response, I'm pleased to hear that your issue is resolved.

If you have any further issues please let us know.

@ybluedata I understand that the settings are not working as you intended, however I was trying to find out if there was any changes at all, even if it was only minor.

Can you also confirm if you go back into the settings if your changes have saved or if they have reverted back to the default settings?

Hi @ybluedata and welcome to the forums.

I'm sorry to hear that you are experiencing issues with the camera sensitivity in For Honor when using your Xbox One controller.

Changing the sensitivity in the in-game settings should adjust it. Do you notice any changes at all when you change the setting or is it the same? And when you go back into the settings does it revert back to default or are your customised settings saving?

Hi @skrzymir @TheDragShot I'm sorry to hear that you are experiencing crashes whilst trying to play For Honor.

If you haven't already could you please follow the st...

@grandscrub Thanks for confirming which version of Windows you are using.

I'm sorry to hear that the troubleshooting has not resolved the issue.

I have created a support ticket for you so that our Customer Support team can investigate this further.

To access your support case go to the Ubisoft Support website and login to your account. Once you are logged in there will be an option to 'see all cases' just below your avatar on the left hand side of the screen.

Can you please go into the case and attach your system files, ...

@oppaipie @carshald I'm sorry to hear that you are still experiencing issues with the overlay in Assassin's Creed Valhalla.

Does the error message that you mentioned o...

Hi @grandscrub and welcome to the forums.

I'm sorry to hear that your game is crashing on launch.

Can you please go through the PC troubleshooting steps in the support article here if you haven't already done so as there have been known to help resolve issues such as games not launching, crashes, freez...

Hi @the_troopers and welcome to the forums.

I'm sorry to hear that you keep receiving a temporary ban.

I understand that you think that there are no issues with your connection, however could you go through the PC troubleshooting and ...

@sneakesteban I'm sorry to hear that the issue persists with the latest update.

I have checked and I can confirm that the issue is still being investigated.

Regarding the other issue that you mentioned about the ability point that you are unable to use, could you please create a new post for this as it's a separate issue, thanks.

In the post can you provide a video to show that you cannot use the ability point.

@gladi8ordude Thanks for the update. I can confirm that this issue is still being investigated, I'm afraid that we have no ETA on a fix.

Please keep checking the ...

Hi @uwu_wersertf and welcome to the forums.

I'm sorry to hear that you are experiencing issues with For Honor and that you appear to have lost your progress.

To investigate this issue further could you please contact support on one of the following support channels:

Facebook
...

Hi @nmdeas1234 and welcome to the forums.

I'm afraid that we are only able to assist you in English on this forum. If possible, could you please translate your question for me?
 
Alternatively, you could create a support ticket on our support website.

@venco-mario It's unlikely that this will change as the development team blocked access to the area in a previous update as it should not have been accessible after completing the quest.

However feedback was forwarded on to the development team asking if access to that area can be restored.

I can only advise you to keep checking the ...

@angryfish7 I understand that you purchased the item by mistake, however as I previously mentioned we do not offer steel refunds for items that have been purchased in-game.

@theboinkwarrior Thanks for confirming your case reference.

I have had a look and can see you have gone through the PC troubleshooting in our support article as well as some other troubleshooting.

I can also see that your case has been forwarded to a dedicated team for further review, they will respond to you as soon as it is possible.

Hi @legalmemesonly and welcome to the forums.

I'm sorry to hear that you are experiencing issues playing For Honor with your friend.

I would recommend that you and your friend go through the For Honor connectivity troubleshooting if you haven't already done so then try again to see if that helps.

Hi @angryfish7 and welcome to the forums.

I'm sorry to hear that you purchased the wrong item, I'm afraid that we do not offer steel refunds for items purchased in-game.