Ubi-Keo

Hi @bielik01 apologies for the late response.

I have checked and according to the development team this is not an issue and is working as intended.

A settlement pack consists of two parts in the store (tree and decorations) which makes a total of 5 items (1 tree and 4 decorations). Whenever you purchase the tree from the settlement pack (either from Reda or from the property tab in the store), there will be 4 decorations left from the settlement pack, which is basically the last part of the settlement pack. The rule for that is when there is only one part left ...

Hi @bielik01 apologies for the late response.

I'm afraid there are no further updates on the issue with duplicate order medallions.

Please note that flagged issues are categorised and prioritised based on frequency, severity, and/or player impact. (E.g. Main quest progression blockers will generally see a higher priority than side content or quality of life issues)

Hi @savagenation69 apologies for the late response.

I am also sorry to hear that you are still experiencing issues with the quest 'Choking the Gallows'.

I have checked and can see that the development team were unable to reproduce the issue during testing but are still investigating. I have asked if there are any further updates.

Hi @dragon65776657 @thouvert apologies for the late response.

Thanks for reporting the issue with Hel's Scythe. I can confirm this is a known issue and it has be...

Hi @refkell apologies for the late response.

I'm sorry to hear that you have also experienced crashes whilst playing Assassin's Creed Valhalla.

Can you go through the PC troubleshooting steps in the support article here as there have been known to help resolve issues such as games not launching, crashes, freezing, FPS drops and much more.

Please confirm if these steps help to resolve the issue.

Hi @Sidera_25 @davidolivei2010 apologies for the late response.

I'm sorry to hear that the icon for Cordelia remains on the map after killing her.

I ...

@jandraelune Ok not to worry, I will forward this information on to the development team so that they can investigate.

@shandane Thanks for the information provided.

Yes please if you could also provide a video showing what I mentioned in my previous reply.

As azullFR kindly mentioned, you can upload your video to a video sharing website then copy and paste the URL link in this thread.

Hi @flomttv and welcome to the forums.

I'm sorry to hear that you are also experiencing issues with the quest 'The Twit Saga Part 2'.

I can confirm that the development team are intending to fix this with a future update, however we have no ETA on when the update will be released.

Please keep checking the ...

Hi @greatgatsby87 apologies for the late response.

I am also sorry to hear that you are experiencing issues with the mystery 'Green Children of Anglia'.

I can confirm that this issue was reported in the past, however the development team were unable to reproduce the issue on update 1.2.2 and we have not received any further reports since.

Please check to make sure you have the latest update installed. If you have and the issue persists can you try loading a previous save before you started the mystery then try again. If that is not possible or does not work then could you provide a video demonstrating the issue and I will report it to the development team.

Hi @hyroptatyr apologies for the late response.

I'm also sorry to hear that you lost access to your cosmetics that you purchased. The cosmetics should be linked to your Ubisoft account.

If you still can't access your cosmetics can you go the in-game store, then click on the owned tab and see if your cosmetics are showing there.

Please let us know if they do not appear in the owned tab or if the issue still persists.

Hi @therightplot apologies for the late response.

I can confirm that the haptic feedback was disabled in update 1.3.2, however it was enabled again with the latest update 1.4.0.

Please ensure you have the latest update installed and also check that haptic feedback is enabled in the game settings.

Hi @limitableohio23 apologies for the late response.

I'm also sorry to hear that you receive an error code whilst trying to do an update.

I have checked and this error code appears to be related to the consoles system update.

If the issue persists please go to the Microsoft support website for further assistance.

Hi @davidolivei2010 apologies for the late response.

I am also sorry to hear that you are still experiencing this issue.

Could you please provide a screenshot of that region to show that the icon for one of the 'Daughters of Lerion' is still showing. Can you also go to that location and see if her body is still there and if it is could you also provide a screenshot to show this.

Hi @bisonfan95 apologies for the late response.

I understand that you are frustrated with the process for reporting bugs and the fact that some of the ones that have been reported are still not fixed.

Please check the ...

@col-legno-de Thanks for the update, I'm pleased the issue is resolved.

If you have any further issues, please let us know.

@spirantcrayon22 Thanks for your reply.

I renamed this thread as this is an exploit if it's not intended behaviour, which I don't think it is in Orlog.

Hi @ouassimhj apologies for the late response.

I am also sorry to hear that you are experiencing issues when using a boat in Assassin's Creed Valhalla and getting stuck in loading screens.

Can you please go through the PS4 troubleshooting to see if that helps, then try again.

Hi @boss_fighter27 apologies for the late response.

I am also sorry to hear that the wrong background music is playing in Norway and that you often don't hear any music at all.

I can confirm that the issue with music rarely playing has been reported and is being investigated, we have a megathread for it ...

Hi @ivan_corvius apologies for the late response.

I am also sorry to hear that you are experiencing issues with your Xbox Series controller.

You mentioned that the button mapping has gone wrong in all Ubisoft games. Can you confirm which games you have experienced this in and if you are using the default controls in your games or custom controls?

Can you also confirm what the controller issues are in Assassin's Creed Valhalla (which button on your controller performs which action in game)

Have you also checked the controls in the settings to see if the controls match (automatically changed) or if they still show as default controls.