Ubi-Keo

Ubi-Keo



15 Oct

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@stevez_pun Thanks for the information and screenshots provided, I have forwarded these on to the development team.

Regarding your feedback about the owned section, could you provide a video showing your owned items and how they are displayed and I will forward this suggestion on to the development team.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@dead_heat You're welcome, and thanks you too 🙂

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@ryu837 As I previously mentioned if the issue was related to your save data being corrupted you would generally receive an error in game notifying of you this, either to say your save file cannot be loaded or a failed to save error.

This error mentions that application data is corrupted which is the installation of the game on your console. Hopefully testing it on another console will help to see if its an issue with the game disc or your save data.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @ethicalcobra I'm sorry to hear that you are still experiencing issues finding antlers and tusks. There are various guides online and on YouTube that explain which areas are best to find antlers and tusks. If you haven't checked these then please do.

Can you also confirm the reason you would like to collect the antlers and tusks, are these required for some side quests? I'm aware of the reindeers antlers one at the very beginning of the game.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @andolt adn welcome to the forums.

I'm sorry to hear that you are experiencing crashes whilst playing the 'Wrath of The Druids' expansion.

Can you please go through the PC troubleshooting steps in the support article here then try again.

However if the issue persists, could you please submit a ...

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    Ubi-Keo on Support Forums - Thread - Direct

Hi @alexordtheboss and welcome to the forums.

Please note that we are only able to assist you in English on this forum. If possible, could you please repost in English.

Alternatively, you could create a support ticket and choose your...

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    Ubi-Keo on Support Forums - Thread - Direct

@geralt201919 Thanks for the images provided.

So I can see that your combat difficulty is set to 'Berserker' and your level scaling is set to 'default'. The levels in the expansion are lower, this is because the expansions can be accessed after completing one regional arc in England. Players who do this will still have a low power level. However you can change the level scaling setting in the options if you would like the enemies in those regions to be more challenging. There are five settings to choose from, default, off, constant, harder and nightmarish.

...

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    Ubi-Keo on Support Forums - Thread - Direct

Hi @jimmywon34 @thegardener25 thanks for your feedback about the Ubisoft Connect Time-Limited Challenges.

I will forward this feedback on to the development team...

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    Ubi-Keo on Support Forums - Thread - Direct

@archsh3riff Thanks for confirming this, I will let the development team know.

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    Ubi-Keo on Support Forums - Thread - Direct

Hi @rohdog and welcome to the forums.

I'm sorry to hear that you have experienced issues completing the mastery challenges.

We have received reports from players who have experienced issues in some of the mastery challenges and these are being investigated.

If you have have videos demonstrating these issues then could you please copy and paste the URL links into this thread and I can forward these on to the development team to investigate.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@ryu837 Thanks for the screenshot showing the error that you receive. So it appears the the application data is corrupted. Usually if your save data was corrupted you would receive an error in game to notify you of this, this appears to be related to the game files that are installed from the disc.

I have looked into this issue and the common steps to try are uninstalling the game, rebuilding the database then reinstall the game which I understand you have already tried. As you have a disc version of the game could you please check the disc to ensure there are no marks or ...

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    Ubi-Keo on Support Forums - Thread - Direct

@iranzitorama Thanks for the update.

I have reported this to the development team to investigate further. We will update this thread once there is an update available.

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    Ubi-Keo on Support Forums - Thread - Direct

@elvis-1973 Hi Chris,

I'm pleased to hear that you have been able to start the 'Siege of Paris' expansion, I hope you enjoy it.

If you have any further issues, please let us know.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@neens___ You can copy and paste the URL link into this thread and the video will be posted, thanks.


14 Oct

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@neens___ Thanks for the update.

You mentioned that the game continuously loads if you fast travel. Can you try leaving it for 10-20 minutes to see if it eventually loads.

Could you also provide a video to show what happens when you enter Ravensthorpe normally and that the game freezes and you can only rotate the camera.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@luckybetz That's great, I'm pleased that your opals balance is now showing correctly.

It is strange that both issues have been resolved suddenly since posting on the forum.

Odin is with us!

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@kopok1 Can you check in the main menu screen before you load your save file what version you have installed, this is shown in the bottom right corner of the screen, it should be 1.3.2.

If you have the update installed and you have verified your game files then could you please provide another video showing you have the 1.3.2 update installed, then load your save file and demonstrate the issue again. I will then report this to the development team to investigate further.