Ubi-LadyBlue

Ubi-LadyBlue



14 Dec

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Hello there @sa-kA-Na,

You have posted this on the English forums, so please could you translate your post if you are OK with receiving responses in English on here? This is just because we try to avoid automatic translation tools where possible to make sure we're avoiding potential misunderstandings.

You can also start a ...

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    Ubi-LadyBlue on Support Forums - Thread - Direct

Hello there @sa-kA-Na,

You have posted this on the English forums, so please could you translate your post if you are OK with receiving responses in English on here? This is just because we try to avoid automatic translation tools where possible to make sure we're avoiding potential misunderstandings.

You can also start a ...

Read more
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Hey there @QQ954107354,

I've edited your post and title just to protect your personal information.

We're only able to assist in English here on this Discussion. This is to try to avoid automatic translation tools that can potentially cause misunderstandings. We feel it's better for our players to speak to Support Agents and other players who also speak their preferred language.

If you'd like to continue here in this Discussion in English, that's okay too, we'd just need you to translate the post for us. Thank you and sorry for the inconvenience!


08 Dec

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    Ubi-LadyBlue on Support Forums - Thread - Direct

Hey @ONSP_Ruiseth,

Languages available in games can vary by version and region. Unfortunately, there isn’t a way to override what’s available but you shouldn’t have any trouble adding another copy to your Ubisoft account as long as it was the Ubisoft Connect version.

I would just make sure you’re double checking to make sure the version you’re purchasing has your preferred language and completely uninstalling the Steam version before launching the new one. I'm sorry for any inconvenience or frustration this has caused you.

Note: I saw that this thre...

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    Ubi-LadyBlue on Support Forums - Thread - Direct

Hey @TemperedStar7,

I’m sorry to hear your girlfriend is having so much trouble playing For Honor with you. And thank you for letting me know the troubleshooting you’ve already tried on your own.

- Can you share the errors or an image of the errors she’s running into along with the one showing the warning sign? Is the first error happening immediately upon launching the game?
- Are these errors all the same or is she seeing different ones at different points?
- Are you doing any kind of game sharing?
- Are you both connecting to the same network...

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    Ubi-LadyBlue on Support Forums - Thread - Direct

Hey there @Kage-No-Gaisha,

I’m really sorry you’re having this kind of experience and running into so many disconnections. Since this has helped many players with similar issues, I’d like you to run through the quick steps in this basic connectivity troubleshooting guide. This can help even when your internet is functioning properly and given what you said about yours, I’d highly recommend those steps.
 
Should the issue persist after that, I'd recommend starting a ...

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    Ubi-LadyBlue on Support Forums - Thread - Direct

Understood @helianthus_Yuu,

What background programs do you have open with the game?

Also, if you could create a support case, attach your ...

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07 Dec

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Hey @V4MPiR1,

Thanks for sharing and raising awareness. I've gone ahead and locked your thread as requested but feel free to reach out if you need anything!

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    Ubi-LadyBlue on Support Forums - Thread - Direct

Hello there @KarolS94,

Please note these are the English Discussions where we're only able to assist in English. This is just because we try to avoid automatic translation tools as they can cause potential misunderstandings. Instead, we feel it’s typically best for our players to speak to Support Agents and other players who speak their preferred language. 

You can create a ...

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Hello @goosewhammy and thanks for the suggestion. I noticed that this thread had been double posted so I've gone ahead and removed the other one so that we can keep everything together for you.

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    Ubi-LadyBlue on Support Forums - Thread - Direct

Hello @affgz!

Please note that you've posted this in the English forums where we're only able to help in English. This is just because we try to avoid automatic translation tools and potential misunderstandings. We feel it is better for our players to speak to Support Agents and other players who speak their preferred language. I also noticed that this thread had been double posted so I removed the other for you to keep everything together.

You can create a ...

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    Ubi-LadyBlue on Support Forums - Thread - Direct

Hey there @MOBBINSHMEAT,

If you create a Support Case with us, the teams can look into helping you get that unlinked. I also noticed that you had another thread like this one so I removed that one to keep everything together for you.

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Hey @TupacsBoy!

Thank you so much for all the suggestions. It does look like your thread was posted twice so I went ahead and removed the other one just to keep everything together for you.


01 Dec

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    Ubi-LadyBlue on Support Forums - Thread - Direct

Agreed. Definitely seems to be a newer thing @Asterix201252,

Thank you again for helping.

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    Ubi-LadyBlue on Support Forums - Thread - Direct

No worries @Asterix201252,

In truth, you're doing us a favor by testing it and updating so take as long as you need. I really appreciate it. 💙

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    Ubi-LadyBlue on Support Forums - Thread - Direct

Thank you so much @Asterix201252, I went ahead and got that to them.

Are any of you using any mods?

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    Ubi-LadyBlue on Support Forums - Thread - Direct

Just the Jornelo for this workaround @Asterix201252. I would cry for and with you if it was all the normal houses as well.

And that does seem to be how the workaround is working though the teams are still investigating the whole situation. You could definitely try to import from another island, but I honestly have no idea whether that would work the same way. If you do try it, could you update me and let me know what happens?

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    Ubi-LadyBlue on Support Forums - Thread - Direct

Thanks for trying those steps and grabbing us those screenshots @LootSoldat.

Also, hello @IconSeven, I'm sorry it's holding you back from starting a new campaign. I wholeheartedly understand and would do the same in your position. 

After a bit of digging, I can see this is a different issue than the one that was resolved previously. I'...

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    Ubi-LadyBlue on Support Forums - Thread - Direct

Hey @schaedi61,

@Asterix201252 is definitely correct here and it's weird that's not progressing properly for you so I'm really sorry to hear that. Did the other m...

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    Ubi-LadyBlue on Support Forums - Thread - Direct

Anno is definitely *easier* the more display space you have to work with @Kajsa.

And oooh! I hadn't thought to play with my ini file and I'd actually been running into pretty much the same thing. Thanks for sharing that with everyone and I hope your next 900 hours are a breeze. 💨 😊