Ubi-LadyBlue

Mine seem to populate pretty fast @hundreAd1800, just checked again to be sure as I can admittedly be oblivious on occasion.

Could you grab me a short video clip since that might help convey the timing a bit better?

Interesting @SirHarryPierce,

I've gone ahead and gotten this noted. Thank you for updating us with that!

Hello @halibm2018 and a belated Happy New Year to you too! My apologies for the delay on that.

That is definitely a bit odd. Try clearing your Ubisoft Connect cache and if that doesn't work, could I have you grab me a couple of screenshots or a video if possible showcasing the item disappearing when you reload the save? Also just to confirm, does this only happen with your Trade Union and in that fourth slot? Nothing disappears from any other slots?

Hello @OFDM740!

Apologies for my delay but please note this has been posted to our English Discussions. Could I have you translate your post for me if you're okay with receiving responses in English here? This is only because we try to avoid automatic translation tools which can lead to potential misunderstandings

We also have other language options that can be located at the bottom right of the page. Just click on "English" to see a drop-down menu that will take you to the other language Discussions we have support available on. 

Additionally, you're wel...

Hello @littlezyro22!

I’m sorry you’re running into all of these crashes and weren’t able to get it resolved with the troubleshooting you tried on your own. In this case, I’d recommend that you make sure your Ubisoft Connect launcher and game are installed on the same drive, then try running through any steps you didn’t complete on your own from our basic troubles...

Hello @OFDM740!

Apologies for my delay but please note you've posted this on the English forums, so could I have you translate your post if you're okay with receiving responses in English here?

We do also have some other language options that can be located at the bottom right of the page. Just click on "English" to see a drop-down menu and this will take you to the other language forums we have support available on. 

You're also more than welcome to start a ...

Hey there @Jordo754,

Our teams have been investigating this error and hope to have it resolved soon. I'm so very sorry that you ran into it and that the troubleshooting didn't fix it for you and your buddy!

I don't have any updates just yet, but I'd advise keeping an eye on our Social Media pages for updates on the situation!

Hey there @ChiliBomaye,

I'm sorry this bug created such a frustrating experience for you but thank you for getting it reported.

After you fixed the issue on your own, has it occurred anymore? If so, could you grab us a short image or video clip showcasing the issue?

Hey @hundreAd1800 and thanks for getting this reported.

Assuming you've cleared the Ubisoft Connect cache and verified files (annoying for me to say I know but I have to confirm ...

Hey everyone and apologies for my delay!

I'm sorry to see that all your horses have turned invisible!

Thank you all for the information and images you've gathered for me; I've made sure everything was passed along to the appropriate teams for them to check into. If anyone finds or needs anything else at all, please don't hesitate to reach out!

Hello @SirHarryPierce and thanks for being so thorough in getting this reported! Very much appreciated!

I've made sure it was all documented and passed along to the appropriate teams. Don't hesitate to let me know if you need anything else!.

Hello @UweBollMaster!

I reached out to you on your other post and so I'm locking this one just to keep everything together.

Hello there @UweBollMaster!

My apologies that you're seeing these random crashes and for the delay in my response.

Given the amount of time that's passed, please disregard anything else you've tried on your own since you posted. If you're still experiencing them, I'd recommend trying to make sure you have your launcher(s) installed on the same drive as your game and clearing your Ubisoft Connect ca...

Hello @xdmfdmf and my sincere apologies for my delay and that you're only seeing those two languages available.

As language options can vary by region and version, I'd recommend reaching out to the retailer you purchased from for assistance. If it was through us, feel free to create a ...

Understood @CPY-6six6 and our apologies for the misunderstanding.

I have taken note of this and forwarded it along to the appropriate teams for further review. I'm terribly sorry for the frustration not being able to bind those keys has caused and is causing you.

Hey @Bzhydack,

I'm so very sorry for my delay and thank you for pointing out the translation error. I've gone ahead and gotten this forwarded over to the appropriate teams for further review. Please don't hesitate to reach out should you need or find anything else!

Hello @plesmafe!

Please note that you're currently in our English Player Support discussion board. We’re only able to assist in English here as we try to avoid automatic translation tools that can cause potential misunderstandings. Instead, we feel it's better for our players to be able to speak to support agents and other players who also speak their preferred language.

There are some other language forums that you can locate at the bottom right of the page if you click on "English" to see a drop-down menu. This will take you to the other language forums we have...

Hello there @Neitevv,

Please note that this has been posted to our English Discussions where we're only able to assist our players in English. This is just because we try to avoid automatic translation tools where possible to make sure we're avoiding any potential misunderstandings. Instead, we feel it's better for our players to speak to Support Agents and other players who speak their preferred language.

We do have some other language forums that you can locate at the bottom right of the page. Just click on "English" to see a drop-down menu to be taken to the other language forums we have support available on. As always, you're also welcome to start a ...

Hello @Sucodifrut4!

We can only help in English on this Discussion as we try to avoid automatic translation tools that can cause potential misunderstandings.

We have some other language options located at the bottom right of the page. Simply click on "English" and a drop-down menu will appear. This takes you to the other language forums support is available on. You can also start a support case with us, and a member of your regional team will be able to assist you further. 

I’d also be happy to help you here if you can translate your post for me and i...