Ubi-Milky

Hello @derelllicht thanks for getting in touch with us about this disappearing play button.

Thanks for letting us know what you have tried so far, I have three suggestions I would like you to try, which I think may resolve this for you >

1.Use the locate game tool in our launcher, to reassociate all of the game files so Ubisoft Connect can find them. To do this, follow this guide, then restart the launcher >
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Hello @oirwin thanks for reaching out to us.

We have not had any issues that I can see reported so far for this particular tomb, for the object pad.

First thing I would like you to try, if you are not doing so already, can you change the games graphical presets to High in the menu? As using a lower preset was known to interfere with the puzzle and cause objects to be hard to see.

Secondly, are you able to record a short clip on your Xbox or phone, showing how you can not interact on your main save?

You can then try uploading this to a video hostin...

Hello @Joojooba thank you for your post about this achievement issue.

I can confirm that this issue was known to us after the last update and regretabbly, this is not something we are able to fix, we do not have the ability to retroactively reset these achievements for the other DLC's back to an unattained status.

For your convenience, here is the Anno Union blog update from the dev's, where they mention this >

'Starting with some bad news, but it’s something we have seen multiple comments about recently: We have investigated the issue with Anno 1800’s achievements having been unlocked for some players at the beginning of September during the technical issues with Ubisoft Connect. U...

Hey @hundread1800 thanks for bringing this to our attention and thank you for the screenshot! I will make sure our Anno team are made aware of this tool tip error, when we have an update, we will do our best to update you in this thread.

Thank you very much for your assistance!

Hello @Ergin, for any issues related to permanent bans, we ask that you contact us through our support channels privately, as we are unable to discuss this over forums.
 
You can appeal your permanent ban through a support ticket, but please make sure to submit as much information as you can, as you can only appeal a ban once.
 
Please send us a private message through one of these links with your Ubisoft username and name of the game you have been banned from, so that we may help you with your account more efficiently >
 
Twitter Support - ...

Hello @RektInPeace420 thanks for letting us know you encountered this spawn/join bug that causes you to reset the game. This issue has been under investigation for some time and was considered to be related to packet loss.

We have let the team know there has been a new recent report into this, for now, we can only advise you close your game when this happens, reset your router, then relaunch the game.

Should we need to ask you any further information about this issue for our QA team, we will get back to you in this thread, I am sorry to see this has affect...

Hello @sokol-tm thank you for your post. The vibration and rumble features found in some racing games when using an Xbox, Playstation or Xinput controllers, do not currently work in the game, though the option for 'rumble intensity' is present in the options menu.

The desire to have this added to the game has been passed into our team previously, I will reach out to ask if this is something that they are considering for a future update, thank you for bringing this to our attention again.

Hello @jukes_ thank you for getting back to us.

The error code 4-0xFFF0BE2B is known to us and has been under investigation for a possible cause. Thank you for submitting your system files for investigation, I can see that they have been passed onto the Extraction team.

Can you confirm if you have also recently experienced this in Siege, every time you have tried to connect to the game?

If so, I would recommend commenting on your case again, to explain how this is also affecting your installation of Siege, in every game, if that is what is affecting you ...

Hello @odarkw0lf thank you for getting in touch with us about your friends crashing issues.

If the game found corrupted or missing files during a verify game check, this check should replace the corrupted files and resolve the crashing issue. Corrupted files can be caused by a recent game update being interrupted, the files did not download correctly, causing crashing issues.

If verifying the game files does not help, I would recommend reinstalling the entire game again, possibly onto another hard drive if possible, to check if it is related to its installation ...

Hello @reha_-dx11 thank you for keeping us updated and thank you for the clear videos. you recorded.

Whilst I will make sure this is reported to the team for in-match overlays in Siege, could you please check if the overlay works correctly when mapped to the default Steam keys of SHIFT + TAB, so that we can see if this only affects the in-match overlay, when the keys have been remapped to others?

Hello @fard thank you for getting in touch with us and letting us know this affects the Portuguese language interface of the game. I will pass this on to the Siege team now and use your screenshot for reference.

If you come across any other incorrect UI elements and wording, please let us know!

Hello @meekt1ger, thank you for getting in touch and sorry to hear about your ban.

Bans are not something we can help with on the forum, but you can appeal a ban via a support ticket if you get in touch with us over one of the following links, thank you >

Ubisoft Support Website - https://www.ubisoft.com/en-gb/help/contact
Twitter Support -  ...

Official Trackmania Links

Here we hope to compile enough information that will be useful, to players new and old of the latest Trackmania instalment.
If you believe you have some information that will be useful to other players and would like to see it listed in this thread, please let us know in this Player Support or Feedback section of the forum, thank you!

Trackmania News, Updates and Streams
Trackmania Website > https://www.trackmania.com/news/: (https://trackmania.com/news)
Trackmania Twitter > https://twitter.com/Trackmania
Trackmania Discord > ...

Hello @seekr thank you for reaching out to us about this overlay issue.

When did you first notice this affected the game? Was it after a certain update, or has this problem lasted for you throughout your play of the game?

How do you have your controls set up in the menu, are you using PC, a controller, or the Hybrid mode for both? Have you tried switching between these modes, to see if they are all affected, and unable to bring up the overlay?

The second thing I would like you to check is to verify the game's files, in case some installation file or support...

Hello @Sr_0v3rk1ll thank you for your post.

I can not see any degradation on our servers for the 26th. If you ever need to quickly check this, please use our server status website here which would be updated with this information > https://ubistatic-a.akamaihd.net/01...

Hello there @BortolinDiego,
 
At the moment, we can only provide support in this forum in English, as per our Forum Rules.
 
If you are able to use a translator to post in English, we will be happy to help you here with any issues or bugs you have encountered with the game or your account.
 
Alternatively, you are also welcome to create a support case on our Ubisoft Support website for further help in your preferred language where supported > ...

Hello @Seanix99 thanks for reaching out. What skill/skill mod are you currently trying to change and how recently did this occur for you?

Have you played any global events that may have applied any modifiers/challenges to your character temporarily preventing you from changing skills?

Do you have any more skills you can unlock from the quartermaster by visiting them again?

In case this is caused by a corrupted game file, I would also advise verifying your games installation files in the Connect launcher, just to rule this out as a possible cause >
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Hello @xlastovi as @Noxious81 also suggested, could you please tell us the name of the exact project and please share a video if possible of you trying to turn this in, as well ...

Hello @spaced-man thanks for getting in touch with us about these graphical issues you have also experienced.

Are you able to check your Nvidia Geforce Experience app and tell me what driver update you are currently using?

Do you have a screenshot you can share with us of your in-game settings so we can see if we can replicate this? A recent screenshot or video clip of the same effect would be helpful too, does this disappear for you when moving the character around, or does this appear permanently for you?