Ubi-Orion

@shirtyfungus7

Thanks for the additional info on this, it's much appreciated!

@hunkydory66

Hey there.

Yes we can assist you with this but not over the forums I'm afraid.

You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on ...

@ilajah28012012

Hey there.

Sorry to hear you've encountered this.

This issue is known to the development team and is under active investigation at the moment. I can see that one of my colleagues has already sent your details over to the team yesterday regarding this.

Thanks

Hey there

Are you able to fast travel at all to be able to progress from this point?

@yuk6196

Hey there

Sorry to hear about this.

I'm sure you're already aware but both of these issues are under active investigation at the moment. As soon as we receive any updates from the team we'll return to those threads you've mentioned and let players know. I do apologise for any inconvenience caused in the meantime.

@azhrei21

Hey there

This issue is still under active investigation, however it does not occur for every player so if you're wondering and haven't yet attempted this I still wouldn't let this prevent you from giving it a try. If however you have attempted it and you're experiencing the same issue please let us know and we'll pass your details on to the team investigating this issue.

Thanks

@azhrei21

No problem.

This issue is under active investigation at the moment and thanks for taking the time to report this to us.

@moji-play

Hey there.

Sorry to hear about this.

So we can investigate further if possible could you provide us with a link to a video demonstrating what's happening to prevent this quest from progressing, please?

Thanks

@ssw8118

Hey there.

I have opened a support case for you so we can investigate this further with you.

Can I ask you to attach your proof of purchase for the expansion to the case please and send us a message on the case to notify us that it's been attached after doing so? Thanks.

Hey there folks.

We've received a few reports about the music perhaps being too quiet for some players but we've not heard too much about it not being played at all or as often as it should be. If you have verified your installation and the issue persists if you're able to capture this on video and send us a link we'll take a look. If you're able to gather multiple clips that show it's playing in some situations and not others in the same areas this would be even better.

Thanks!

@guest-jixdjbq3

Hey there

This issue is still under active investigation. We do apologise for any inconvenience caused whilst we're working on getting this issue resolved. As soon as we can provide any updates from the team on this we'll let you know here on the forums.

Thanks.

@Laith420

Hey there

Sorry to hear you've encountered this and apologies for the delat in getting back to you.

I can confirm that this issue is known to the development team and is under active investigation. I have let the team know that you're also affected by this issue.

Thanks

@thenorfolkian

Thanks. We are in regular contact with the team about this issue and they're aware of this request to remove them as long as the issue remains that they're not spawning often enough.

@coreyarnett

Hey there.

Sorry for the delay in getting back to you on this.

So we can investigate further could you please provide us with images or a link to a video showing you are at 43/44 locations? Just to double check as well as similar issues to the ones you're describing were fixed on a prior patch can you ensure your game is fully updated please?

@mr-demon_

Hey there.

The team are investigating this issue. In order to assist with their investigation they have asked players to confirm the following

1. What are the loadouts you're using? Can you provide screenshots with the items you're wearing and their stats?
2. Does this issue happen only when switching any loadout, or when switching between specific loadouts?

@sgt-uthred

Hey there.

I'm sorry to hear you're having issues with crashes/freezes at the moment.

The first thing I would suggest is to attempt each step suggested here. These steps are known to resolve most of the common causes of crash...

@onthelinks

Hey there

The WONY expansion should not be required to access the PTS.

@el_hereje

Hey there.

I'm sorry to hear you're having issues with crashes/freezes at the moment.

The first thing I would suggest is to attempt each step suggested here. These steps are known to resolve most of the common causes of crashin...

Hey there.

Thanks for testing this out with Discord. Could we also ask you to launch the game after a clean boot as well and let us know if there's any noticeable impact on performance please?

@csnru

Hey there.

Is it just the opening screen that looks like this? Just to double check first of all have you also tried verifying your installation?