Ubi-Orion

Ubi-Orion



22 Mar

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    Ubi-Orion on Support Forums - Thread - Direct

@arnhemboy818

Thanks for that. I have sent your video and save file over to the ACV team for further investigation.

Please keep an eye on the forums for updates on this as and when we get them.

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    Ubi-Orion on Support Forums - Thread - Direct

@heafmyster

Hey there.

I hope you've been able to resolve this but if not there's a few things I can suggest.

First please double check that the content is downloaded and installed on your Xbox correctly. This ...

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    Ubi-Orion on Support Forums - Thread - Direct

@alexbabyxd

Hey there.

This is something we have received a number of queries about and so this was raised with the ACV team.

I can confirm that this is working as intended. With every update, more skill nodes and skills can be added to the game, so these new nodes must be attained also before the mastery nodes become available. As of March 2022 with update 1.5.0 there are currently 535 nodes that you must attain to unlock the Mastery nodes before you can spend 1 Mastery point and unlock the trophy/achievement.

Thanks

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    Ubi-Orion on Support Forums - Thread - Direct

@bocci89

Hey there.

That's very strange indeed. If you're still stuck here after a reboot of the console if possible could you provide us with a link to a video demonstrating this we could take a look at if possible, please?

Thanks

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    Ubi-Orion on Support Forums - Thread - Direct

@lewdpickleboy

No worries! Glad this was able to help resolve this and thanks for keeping us updated.

Cheers!

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    Ubi-Orion on Support Forums - Thread - Direct

@wranglerltg

Hey there.

No worries if you haven't had a chance to try this yet we're just letting you know we haven't forgotten about this. Please let us know the outcome of this when you get a chance to test it.

Thanks!

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    Ubi-Orion on Support Forums - Thread - Direct

@xtcbabamike

Hey there.

Sorry to hear about this.

If possible would you be able to provide us with images/video demonstrating this we could take a look at please? Video would be preferable if that's possible for you. If you're able to provide this please host the video and send us a link and we'll take a look.

Thanks

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    Ubi-Orion on Support Forums - Thread - Direct

@xtcbabamike

Hey there.

Just checking on this, no worries if you haven't played since posting this just letting you know we haven't forgotten about this. Have you continued to experience crashes since if you have had a chance to play?


16 Mar

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    Ubi-Orion on Support Forums - Thread - Direct

@lestrange-93

Hey there.

We're not able to provide an ETA for a fix at this time but as soon as we can confirm the issue is resolved and/or a fix is on the way we'll let our players know as soon as possible so please keep an eye on the forums for updates.

Thanks

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    Ubi-Orion on Support Forums - Thread - Direct

@jamesbaxxter

Hey there.

I'm sorry to hear about this issue you've encountered.

So we can investigate further would you mind providing us with screenshots of your current quest log for the mission you're on and also if possible a link to a video demonstrating that you're stuck and unable to progress please? Thanks

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    Ubi-Orion on Support Forums - Thread - Direct

@gladi8ordude

Hey there.

We have received a number of recent reports regarding this so this issue has been re-opened for further investigation.

As soon as we have any further updates on this we'll let you know. I have sent your report over to the team looking into this.


15 Mar

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    Ubi-Orion on Support Forums - Thread - Direct

Hey there folks.

We have experience some issues with our games and services this evening, these issues should now have been resolved and hopefully your issues with saves not syncing along with it.

If however these issues have persisted please let us know.

Thanks

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    Ubi-Orion on Support Forums - Thread - Direct

@lieflotje

Hey there.

Just to let you know that this issue is known to the development team and is under active investigation.

Thanks for taking the time to provide this video, I have sent this over to the team looking into this issue. As soon as we have any updates on this we'll return to the forums to let players know.

Cheers!

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    Ubi-Orion on Support Forums - Thread - Direct

@jameslogan491

Thanks for the further insight into this. We'll get back to you with an update as soon as we have one for you.

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    Ubi-Orion on Support Forums - Thread - Direct

@ackros_22sas

hey there

I do apologise for any frustration caused as a result of these issues. Our team will get back to you on your support case as soon as they possibly can.


20 Feb

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@san1127

Hey there!

I've confirmed with the team that there should not be any restrictions on what Recon Vapor works on and it should reveal all Archaeans.

Could you let me know what types of Archaeans you've noticed this happening with other than Smasher?

I've raised this with the team now for further investigation. If we require more info from you or we have any updates on this we'll get back to you to let you know.

Thanks!

Comment

Hey there folks.

I do apologise for any inconvenience caused as a result of these issues with Maelstrom protocol.

This issue is still under active investigation at the moment. As soon as we can provide any updates for you all we'll let you know here.

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@jonycraft2341

Hey there.

We are actively investigating issues with Maelstorm protocol ranking and rewards at the moment following the reset. We should have more information on this early next week regarding the rewards so please reach out to us again and we should have more info for you at that stage.

Thanks.


19 Feb

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@sirmoose1

Hey there.

I'm really sorry to hear about this. Are you experiencing any particular error messages at all when the game crashes? For you to have been banned for 4 days it sounds like this might have been happening for you quite often. Unfortunately with regards to temporary bans we're not able to lift those as they're implemented server side but we will absolutely do our best to help you out with the crashing and try to prevent this from happening as much as we possibly can.

The first thing I'd like you to do is to attempt each step suggeste...

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@heysnowybear

Thanks for the kind words! Glad we were able to help 🙂