Ubi-Oxavo

Ubi-Oxavo



16 Feb

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    Ubi-Oxavo on Support Forums - Thread - Direct

Welcome to Discussions @Unckejackie494 !

Sorry to hear you can not progress with the "Sigebeald". As far as I remember you don't have to answer his question and could skip it by using Level 4 Charisma.
I don't see any other reports about this issue, therefore I would kindly ask you to record a short video and send us a link so we can investigate this further. Please also make sure that your latest saves are ...

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    Ubi-Oxavo on Support Forums - Thread - Direct

Hello @Jackl.99 and welcome to Discussions!

Sorry to hear the issue still persist for you. As of now, we don't have any updates from the development team and this is still under investigation. Please record a short video showing the issue and your game version, then upload it to any hosting of your choice and share a link with us here. Also, please make sure the latest saves were uploaded to the cloud.
...

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    Ubi-Oxavo on Support Forums - Thread - Direct

You are very welcome @goldenarmy13, was happy to help.

We're unable to provide you with a definite ETA, but please rest assured that our development team is looking into this.

Feel free to reach out anytime!

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    Ubi-Oxavo on Support Forums - Thread - Direct

Hello @BrazenShadow69 and thanks for sharing your observation with us. Hopefully it will help other players who experience sound issues.

Feel free to contact us if you have any other questions.

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    Ubi-Oxavo on Support Forums - Thread - Direct

Hello @guest-uAoJmDmo and my apologies for not getting to you sooner. I understand that you've posted a more than a year ago therefore could you please let us know if you still require our assistance or was the issue fixed for you?

Please let us know if you have any other questions.

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    Ubi-Oxavo on Support Forums - Thread - Direct

Hello @jinx81 and welcome to Disussions.

As we previously informed the issue was marked as resolved by the development Team (Title Update 1.3.1).
If you still experience the issue please follow the steps suggested by my colleague @Ubi-Borealis and share th...

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    Ubi-Oxavo on Support Forums - Thread - Direct

Hello @cgermond and thank you for posting on Discussions.

I am sorry to hear you have not received the Lunar Pack yet. As of now, I don't see reports from other players regarding this issue.
Could you please try and reset your network hardware for me? If it does not help, please chec...

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    Ubi-Oxavo on Support Forums - Thread - Direct

Hello again @flou-vintag3, thank you for your response. I understand the option with the path relocation did not work for you. In this case you need to download the game again on the Ubisoft Connect launcher (104GB).

Please let me know if I can help you with anything else.


15 Feb

Comment
    Ubi-Oxavo on Support Forums - Thread - Direct

Thank you for the confirmation @LazyNiinja and thanks for the workaround provided @lordbaal2000.
Please let us know if we can help with anything else.

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    Ubi-Oxavo on Support Forums - Thread - Direct

Hello @PlatscherColt8 and thanks for reaching out to us. I am sorry to hear you can't play the mastery challenge.

Could you please clarify if the quest name is "Hildiran" where the elderly woman will tell you about the divine trials you must pass to gain new skills and please the gods?

Thanks in advance and I look forward to hearing back from you.

Comment
    Ubi-Oxavo on Support Forums - Thread - Direct

Welcome to Discussions @Piotrek12305 ,

Please accept my apologies for not getting back to you sooner. Sorry to hear  you are unable to break the rock in Eurvicscire, under which lies the Noden's Arc bow. 

The development team has been made aware of this issue and they are currently investigating it.

Thank you for your understanding while the team continue to look into this and please let us know if you have any other questions! 

You can also try the workaround provided by ...

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    Ubi-Oxavo on Support Forums - Thread - Direct

Hello @Oriel_18 and thanks for reaching out!

Sorry to hear you experience the same issue. As my colleague mentioned earlier, we don't see the issue has been reported to the development team yet. It would be very helpful if you would provide us with the video showing the issue and the game version. Please upload it to any video hosting of your choice and send us the link.
Please also make sure that your latest saves are ...

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Comment
    Ubi-Oxavo on Support Forums - Thread - Direct

Hello @flou-vintag3 and thanks for getting back to us. If you have tried to relocate the path and it did not work, then you have to install the game directly on the Ubisoft Connect.

Please let us know if you have any other questions.

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    Ubi-Oxavo on Support Forums - Thread - Direct

Hello again @goldenarmy13 and thanks very much for the video and the information provided.

I can confirm that I forwarded your saves and video to the development team for a deeper investigation.

Feel free to get in touch if you need our additional assistance.

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    Ubi-Oxavo on Support Forums - Thread - Direct

Greetings @BulldozerFire and welcome to Discussions!

I am sorry to hear you are experiencing the issue with "Aegir's Daughters" and could not attach the screenshots.

Can you try once again to upload these screenshots to a post for me? Note that they can be a maximum of 2,000 pixels in length, 2,000 pixels in height, or 2MB in filesize. Alternatively, they can be uploaded to any other website of your choice, and a link sent to us here on the forum thread.

Let me know if it still doesn't work - I'll be happy to give further guidance.


14 Feb

Comment
    Ubi-Oxavo on Support Forums - Thread - Direct

Hello @zirnbirnshtern and welcome to Discussions. As of now we don't have any updates from the development team, but it does not mean the issue will not be fixed. We apologize it is taking so long

@Bisonfan95 thank you for the response. I understand this is frustrating experience, however my response to you was a personal one , so it's sad to h...

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    Ubi-Oxavo on Support Forums - Thread - Direct

Hello @Haggy51 and thanks for the workaround provided. Hopefully it will help other players who experience the same issue.

Please let us know if we can help you with anything else.

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    Ubi-Oxavo on Support Forums - Thread - Direct

Hello @VelikoRocc and thanks for answering all the questions I've asked.

Our developers tried to reproduce the issue on their side but were not able to, therefore could you please provide us with the images or a video showing your game version and challenges completion?
You can upload it to any video hosting of your choice and share the link with us on this thread. Once we receive it, we can forward it to the development team so they can investigate.

Please let us know if we can help you with anything else.

Comment
    Ubi-Oxavo on Support Forums - Thread - Direct

Welcome to Discusstions @guest-n0yuh1Tu !

Sorry to hear you are experiencing small graphics stutters when the game auto saves.
This issue has been reported and is currently under investigation by our development team. We're unable to provide you with a definite ETA, but please rest assured that our developers are trying to fix the issue.

Please let us know if there is anything else we can help you with?

Comment
    Ubi-Oxavo on Support Forums - Thread - Direct

Hello @nathdbest and welcome to Discussions.

Thanks for the screenshot provided and sorry to hear about random flashing lights.
Could you please  perform a clean reinstallation of the drivers from the manufacturers website and see if it helps?
Also can you check through the steps in this article and see if there's anything you haven't tried yet, as we just need to rule out any of the most common causes of issues o...

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