Welcome to Discussions @Unckejackie494 !
Sorry to hear you can not progress with the "Sigebeald". As far as I remember you don't have to answer his question and could skip it by using Level 4 Charisma.
I don't see any other reports about this issue, therefore I would kindly ask you to record a short video and send us a link so we can investigate this further. Please also make sure that your latest saves are ...