Ubi-Oxavo

Hello @Kunoichisama77 and sorry to hear the icon remains on the map for you.

Thank you for answering all the questions that my colleague has asked in the previous message.
As of now the issue is still under investigation  by the development team and we'll keep this thread updated with any news we receive with regard to their investigation.

Thank you for your understanding while the team continue to look into this and please let us know if we can help you with anything else.

Hello again @goldenarmy13 and thanks for your response.

I understand you don't want to lose your progress, but as of now it is the only workaround we can provide.

Could you please make sure that you've installed the latest game updates and record a short video showing the issue itself and the game version, so I can forward it to the development team for a further investigation? Please upload the video to any hosting of your choice and share the link with us here. Also make sure that your latest save was ...

Hello @guest-j4mcVfCE ,

Sorry to hear you can not find Zealot Heike.

As of now, we did not receive any other reports regarding this matter .
Could you please let me know the platform you are playing on, the edition of the game and record the short video, upload it on any video hosting of your choice and send us the link so we can investigate it?

Feel free to get back in touch if you need us.

Hello @Scalle and welcome to Discussions.

I understand you can not access DLC "Wrath of the druids" on PC.

If you play Assassin's Creed Valhalla on multiple platforms, please note that not all content will be carried over.

For example, if you own the Season Pass for Assassin's Creed Valhalla on PC, you will not be able to access the Season Pass content with your save game on a different platform, unless you also own the Season Pass on that platform.

Items that depend on the Season Pass will be removed from your inventory when you start playing on a different platform, and will be returned when you start playing on a platform where you own the Season Pass again.

So, if you purchas...

Hello @myasin574 and welcome to Discussions.

You have posted this on Valhalla Discussions, therefore I had to fork and move your post to the appropriate forum where my colleagues will be able to help you with resolving PI-UBI-01:102008 issue.

Please feel free to get back in touch if you have additional questions.

Hello @sm0key924 and welcome to Discussions!

My sincere apologies but after reading the description of your issue I still cannot understand or reproduce it.
Would you be so kind to record the short video showing the issue and the game version, upload it on any video hosting of your choice and share the link with us here?

I look forward to hearing back from you.

Hello @Miyako34 ,

You have posted this on the English forums, so please could you translate your post if you are OK with receiving responses in English on here?
 
Alternatively, we have other language forums that you can locate at the bottom right of the page, just click on "English" to see a drop down menu to be taken to the other language forums we have support available on.

Please let us know if you have other questions.

Hello @ghaspland. Sorry to hear you are experiencing the same issue.

Could you please confirm that you performed all of the basic troubleshooting steps as was suggested below?
Can you also upload your saves to the cloud and record the short video, upload it on any video hosting of your choice and send us the link so we can investigate.

Feel free to get back in touch if you need us.

Hello @nova_svn , thanks for confirming it was the option №4. Perhaps it will help other players with similar issues.

Don't hesitate to get in touch if you have any other questions.

Hello @gel214th , thanks for reaching out to us. Please accept my apologies for not getting back to you sooner.

Well done for resolving the issue on your own and providing us the solution. I am sure it will help other players who experience similar issues.

Don't hesitate to get back in touch if you need us.

Hello @goldenarmy13 and thanks for the screenshot provided.

I understand that after defeating the Lost Drengr "Nokkfylla Shine-Eye" at Brunton Turret, you're unable to interact with him to confirm the kill.
Could you please try to reload save and defeat them in a location where the Drengr can be interacted with?

Please let us now if it works.

Hello @koficoker First of all, welcome to Discussions, we are happy to have you here.

I understand you are not happy that you are required to reinstall the full game while installing the Title Update.

As part of a data restructuring, all players have to reinstall the game files, resulting in overall smaller file size, faster loading screen times & improved performance. So the answer to your question is that you need to download 80GB again.

We apologize if it caused any inconvenience but as I've mentioned above the file sizes decreased ...

Hello and welcome to Discussions @oldinguon ,

I am sorry to hear you are unable to proceed with the "Kingsmaker" quest. As far as I understand you're stuck in a longhouse, you can load the fight, but can only move the camera.
I see you already performed some basic troubleshooting steps.
Please can you check through the steps in this article and see if there's anything you haven't tried yet, as we just need to rule out any of...

Hello @Abhijeet256 and I am sorry to hear the issue still remains in place and you are not able to launch the game.

To avoid the confusion, I would kindly ask you to keep the communication with us regarding this matter just within the one channel.

As my colleagues from the customer service team are already aware of it and investigating this for you, please let me know if I can help you with anything else?

Hello @Kahayan_Tiger and happy to hear you've figured out how to solve the issue on your own. Hopefully the solution you provided will help other players.
I will mark it as resolved and should you have any other questions, please get in touch!

Hello @PhilyG213 , happy to hear it worked for you.

@bielik01 Thank you once again for sharing your experience with our players!

Please don't hesitate to reach...

Hello all and please accept my apologies for not getting back to you sooner.

Sorry to hear you can't proceed with the "Ulfberht Sword" quest.
I would kindly ask you to record a short video and send us a link so we can investigate this further. Please also make sure that your latest saves are uploaded to the cloud.
 
Please let me know if I can help you with anything else.

Hello @kasaj39846 and thanks for your comment. Still, we would like to get the confirmation from the topic starter.
Please let me know if you I can assist you with anything else.

Hello @archsh3riff , thank you for confirming that the issue has been resolved.

Feel free to reach out to us if you need our assistance with anything else.

Hello @archsh3riff , thank you for clarifying that for me!

This is an issue we are aware of and the development team currently have under investigation. We'll share more information as soon as we have it. 
Thanks for your patience and understanding. Feel free to contact us if you have any other questions.