Ubi-SpaceCats

@nicholas532 Apologies for our delay in getting back to you. Can you please go through our Xbox Series X|S troubleshooting guide, to see if these steps help prevent these crashes?

@faze_swiggity @retoJoker2214 @Chokeabo Hey there! I'm sorry to hear you folks are experiencing this issue with the revive animation. We've had a few similar reports, and I'd like to ask if everyone is on PC, or just ...

@mendigod7 Understood. At this point, I'd recommend that you reach out to our Support Team via our Support Website, ...

@dark_0verlord Hi there, and thank you for reaching out to us on the Ubisoft Forums. Per our Forum Rules, we can only assist here in English. We invite you to kindly translate your message into English moving forward, or reach out to us on our ...

@spudsfromabove Hello there! I am sorry to hear you and your team are getting stuck in the airlock. This is an issue our teams are investigating. I've gone ahead and added your information to our team's report. When there is an update concerning this, it will be posted here on our News & Announcements page, as well as ...

@thybrokenjester I'm so glad to hear your issue is resolved! Don't hesitate to reach back out should you encounter any further issues.

@re4ksion Understood. The issue with getting this error on GeForce Now is something our teams are looking into. When there is an update concerning this, it will be posted here on our News & Announcements page, as well as ...

@goose-andduck Hey there, and thank you for bringing this to my attention. Can you please confirm your platform for me?

@swampy469 Hey there! I can confirm that this is an issue our teams are aware of. Is this video from your gameplay? If so, I'd like to add it to our team's investigation.

@re4ksion Hey there, sorry to see you're getting this error while trying to launch Rainbow Six Extraction. Can you please first close out the program, then launch the Ubisoft Connect PC Client with administrator rights?

@ry1979 Thank you for sharing your information - I can confirm that our teams are aware of this issue, and they're investigating. When there is an update concerning this, it will be posted here on our News & Announcements page, as well as ...

@corgi1315 Glad to hear you were able to open a ticket and attach your files. Our teams are experiencing a high volume of contacts at this time, but an agent will be with you as soon as they can to further assist.

@goose-andduck Hey there, thank you for bringing this to my attention. Can you please let me know what platform you're playing Rainbow Six Extraction on?

@jean_ptit_pote Sorry to hear you're having issues posting video. Could you upload it elsewhere and send the link here?

@celeroon Glad to hear you figured it out!

@kutjung Hi there, I'm sorry you're receiving this error when trying to launch Rainbow Six Extraction. It looks like you're using the Epic Games launcher, so I'd first suggest launching that client as well as the Ubisoft Connect client with administrator rights.

If this does not solve your issue, please then uninstall and reinstall your game and client.

@fatymcjumbo Hey there, thank you for updating your post! We appreciate the input, and hope this will help others having similar issues.

@shaggytoph I understand. If you could just explain to the best of your ability what happens with certain keys being pressed while recording the video, that would be great.

@thybrokenjester Hey there! I'm sorry to hear you got this error when trying to play Rainbow Six Extraction. As a first step, can you please have a look at our Xbox One Connectivity troubleshooting guide? These steps should help these disconnects from reoccurring.