Ubi-TheBerry

Thanks for getting back to us @nachtblueten !

The update issue is indeed known and being looked into so you're spot on to disable auto-updates in the meantime.

Let us know if there's ever anything more we can help with!

Hey @stevez_pun ,

Spot on.

As Froggard noted, we can refund the points used to purchase the rewards if you already own them.

Let us know if you choose to do this!

Hey there @basel19751224 !

My understanding is that the meteor event is random and can't necessarily be triggered on demand.

There doesn't appear to be any locations more common to see the meteor than others, some have just been lucky enough to see it more than once.

Keep watching the skies!

Hey there @antoineanpan !

Just checking in following @Ryusennin 's suggestion if you're still having issues?

Hey @stevez_pun ,

We appreciate that even minor bugs can be incredibly frustrating when they disrupt the flow of your gameplay.

Rest assured though these issues are being looked into by the team and we'll let you know as and when we have more information available to share.

Thank you!

Hey @bansheedragon75 ,

Thank you for reaching out to us with this!

Your Drive is Private at the moment, could you please amend the access settings so we can see your screenshots and pass them on if necessary?

Thank you!

Hey @password1234xxx ,

Thank you for confirming @inxcognito's suggestion was correct, glad to hear you've since been able to access the new River Raids!

...

Hello there @nightby ,

Thank you for reaching out to us!

May we please know more about this issue? Such as;

• Did the end screen display a negative point value?
• Do you have any screenshots of this?
• After restarting the game / PC, do your points update to reflect a win?
• What Date / Time did the match occur?

Thank you!

Hey there @ii-micahz-ii !

There are no cross-progression facilities available in For Honor at this time.

So you will need to start from scratch on Xbox Series X.

Sorry for any disappointment caused and if there's anything more we can help with, please let us know!

Thank you for sharing the steps that have since allowed you to resolve your issue @iambara !

@Generalboneher could you also please try ...

Sorry to hear about this @thirteenrainy !

Have you also attempted any of the steps linked by ubi-smash?

Thank you very much for giving those a try @neji_du_bled!

I've since passed this on up to the team for them to take a closer look at and will keep you in the loop with any news from them.

In the meantime, if you notice a change in this behaviour or have any more questions, please let us know!

@tap-n-move A montage of examples would be appreciated, thank you!

Please also monitor your ping / FPS in these instances too, as if these are increasing at the time, this would be something handy of note to us.

Thank you!

Oh no @NannyWarbucks , I'm sorry to hear that was so short lived!

Let's have another crack at it!

Do you have both the game and Ubisoft Connect installed on the same drive?

It may also be worth checking the %TEMP% files for the game as well as clearing them.

And I'd also recommend monitoring your PC's CPU / GPU usage and temperatures while the game runs until it crashes, to see if there's any temperature or usage spikes.

Let us know how you get on with these!

Hey @ph4ntomduke !

@Asterix201252 is indeed correct, the Anarchist DLC is only available via the Digital Deluxe Pack and not as a standalone.

If there...

Thank you very much for this clip @neji_du_bled !

As some troubleshooting steps, to ensure there's no other programs conflicting, could you please try;

• Verifying the game's files
• Perform a Clean Boot
• Disable any overlays...

Hey there @mihailtupac ,

Thank you for reaching out to us, sorry to hear you're having connection issues in-game!

We have some important additional connection steps which I recommend trying availabl...

@xcel30 I see, we're looking into issues with the animation being inconsistent with shield ops vaulting but had no other reports of strafing / side-to-side movement also having issues.

If you're able to capture additional clips where you can, we can build almost a portfolio of examples, giving the team more to work with and look into this further.

Hey @mu1berrystreet !

The page should have a small letter icon where you can DM us.

@chai_ Understood.

And have you monitored your system's GPU / CPU usage around these crashes as well as the temperature prior to the crash?

Furthermore, would it be possible to please get some current system files, as the ones on file we have are now 2 weeks old.

You can create a new case, or re-open your previous case to upload these.

Thank you!