Ubi-TheBerry

Hello @nevergiveup ,

Thank you for reaching out to us and reporting this, could you please provide some screenshot examples of this so we can take a look?

And have you reached out to Sony / PlayStation to discuss this at all as it's the PS4 Avatar System being used?

Thank you!

Hello @zmmays ,

We do have an appeal process to dispute permanent bans placed on accounts.

If you wish to lodge an appeal, please create a direct ticket with us by going to;

• Our Support Site
• ...

Hey @SpukieOokie

Thank you for taking the time to post this and the fix that worked for you, I'm glad to hear we were able to help you in this instance!

If there's ever anything more we can help with, you know where to find us!

Hey @danione225

If you wish to appeal a permanent-ban applied to your account, you can do so by creating a ticket with us.

You can do so via;

• Our Support Site
• ...

Hey there @suslik21, just checking in to see if you've had any progress following your driver rollback?

Hey @GentleMan146

Thank you for reaching out to us!

Taking a look, it may be that the Expansion was bound to a different Ubisoft Account than where your base game and Wrath of the Druids Expansions are located.

Could you please create a case with is directly through our ...

Thanks for sharing that you're back up and running @ubinewbie2021 !

Glad to hear it!

Hey @notturbo-_ ,

Thank you for reaching out to us!

Do you have a Ubisoft account linked to your current Xbox Live?

And could you please provide an image of the error so we can see what you're encountering more clearly?

Much appreciated!

No problem @dogfacedboys096 !

If there's ever anything more we can help with in the meantime, please don't hesitate to let us know!

Thank you!

Hey there @dava4444 ,

Thank you so much for taking the time to share this fix that you've found, we're glad to see you're back up and running although it is odd the screenshot feature appeared to be related!

We'll keep an eye out for any further reports and if there's anything more we can help with at all, just let us know!

Hey @guest-WnSER7ew

Thank you for getting in touch and reporting this!

This issue is already known to the team and I'm sorry to see you're encountering it!

We don't have an update to share at the moment, so please keep an eye on these forums for more information as and when it becomes available!

Sorry for any inconvenience caused while this is looked into and if there's anything more we can help with in the meantime, please don't hesitate to let us know!

Thank you for reaching out to us @la_frankie !

I'm sorry to hear you're having issues!

The matter regarding the 'Failed to Save' message is currently being looked into by the team. If you could please confirm the following for us to pass on it'd be appreciated;

• Do you use Quick Resume/Switcher? Do you leave the game minimized at all, and if so, how long?
• How often does the error appear?
• If you close the app and re-launch it, are you able to save again? Please specify for Quick, Auto, and M...

Thanks for getting back to us @mauddib99 , sorry to hear the issue has cropped up again.

Just to check, do you often run the game as an admin?

Just to ensure it has full write / read permissions which may otherwise be preventing it from creating additional profile saves rather than erasing the previous one each time.

Thank you very much for getting back to us with these @miffrandier !

I've passed them onto the team to take another look.

If we need any more information, we'll let you know!

Much appreciated!

Hey @rcp_axtream ,

Thank you for reaching out to us!

We have had an influx of reports of connection issues relating to this code which are being looked into by the team.

In terms of troubleshooting, is this the guide you've already followed?...

Hey @rammzessxiii,

Thank you for reaching out to us, I'm sorry to hear your PC appears to be crashing when playing!

May we please know the specs of your PC (GPU, CPU, RAM) and which troubleshooting steps you've attempted so far?

Otherwise, please be sure to give the steps in our PC troub...

Hey @tyrent-321 ,

Thank you for reaching out to us, sorry to hear you appear to have been victim to lobby tampering!

For us to be able to investigate these incidents further, could you please note down;

• The Date / Time of the match
• The username(s) of the players you believe to be responsible
• Capture any evidence you can of this taking place

Please then contact us directly with this information and we can then pass it onto the team for further review. You can reach us via our ...

Hello @Literalmite

Thank you for reaching out to us, I'm sorry to hear you're having issues running the game!

By all troubleshooting, have you already given all the steps listed in our guide a try?

If so, for us to be able to look into this further, could you please create a case via our ...

Hey @Nabbyy8

Thank you for reaching out to us!

This message is referring to your local Rainbow Six: Siege Save Data, where your Operator Loadouts and Situation Progress is stored.

We have a guide on steps to delete this ...

Hello @imbadatgaming

Thank you for reaching out to us and for the extended scoreboard access feedback, we'll pass this onto the team.

As for reporting to us directly, if you're unable to create a ticket on the Support Site, you're more than welcome to get in touch with us via ...