Ubi-TheBerry

Originally Posted by s5_5
[IMG]https://i.imgur.com/w3StZVc.png

pdh.dll

I already reinstalled the game, and tried fixing registries with ccleaner.
please help

Hey s5_5,

Welcome to the Forums, I'm sorry to see you're unable to launch the game!

Can you please ensure the following steps have been tried;
- Use newest version of BattlEye -> Reinstalling the game will reinstall the latest version of BattlEye
- Whitelist BEService.exe, BEService_r6s.exe and BEService64.exe in firewall -> Files are located inside the BattlEye folder in the R6 installatio... Read more

Originally Posted by JosephTooDank
I recently had to initialize my PS4 due to being stuck on safe mode. Once i did that i got my account logged in and reinstalled R6 only to play a match and be kicked out everytime because of excessive laoding time when it comes to picking an operator. I'll pick it then my game wont ready me up and ill be stuck with the load symbol.

Hello JosephTooDank,

Welcome to the Forums, I'm sorry to hear you're having issues with loading times in game.

In future, please try not to necro old threads and instead consider creating your own if a more current thread for the same topic isn't available.

To try and resolve this, can ... Read more

Originally Posted by SunshinyCube93
Normally I wouldn’t complain about getting ddosed in ranked because I know Ubisoft doesn’t give a **** but yesterday on my plat game we beat ddossers and it said match win then it said u have been banned for abandoning a match and you took 120 MMR. I’m not mad at you for the ddosing because I know you can’t do anything about it but taking my plat away for getting ddosed In the victory screen.

Sorry for complaining here I do t know who to contact.

Hello SunshinyCube93,

Please take care when posting to the Forums to post to relevant threads, as this is discussing Twitch Drop issues, for anything else, please create your own se... Read more

Hello guys,

Thank you for continuing to update this thread!

I've passed your details onto the team for the investigation.

We'll keep the thread updated with any news as and when we receive it.

Thank you for your continued patience

Originally Posted by DanzNewty
Hi ubi-milky, has there been any update to this? I've had a scan of the forum but this was the only reference I could find to the issue. I'm currently still struggling to battle 20 years of muscle memory lol.

Hey DanzNewty,

Welcome to the Forums, sorry to hear you're also encountering this issue!

I've checked in with the team for any further updates, we'll update the thread when we have more news

Sorry for any inconvenience caused!

Originally Posted by TastyGrim
Are we gonna get any of these drops if it doesn't work?

Hello TastyGrim,

As this issue is still under investigation, we don't have any further details to share at this time, including a confirmation of any compensation.

We'll continue to update the thread and forums with any information as and when we receive it.

Thank you for your patience

Originally Posted by Marcelo12367
I win a match ( 5-3 ) and don’t received my mmr points, can someone help me?

Hello Marcelo12367,

Welcome to the Forums

It's not unheard of for there to be some delays in MMR totals being updated, typically a restart of the game will show the updated figure as this is usually a temporary visual issue.

Please be aware Ubisoft Support cannot adjust any player's MMR or Rank.

Thank you for your understanding and if there's anything else we can help with, please let us know

Originally Posted by Blackrosmah
is it possible to transfer r6 main folder from steam lib to uplay game lib? i just want 1 launcher to run on my background
before this when i run r6 on steam, ubi connet also pops up and i cant end the application or else the r6 will stop running

Hello Blackrosmah,

You should already be able to launch the game via Steam or Ubisoft Connect - if you're unable to however, uninstalling from Steam and reinstalling via Ubisoft Connect will be the best port of call.

As moving the files does run the risk of the game then not launching if some files then can't be located of recognized in their new location.

If there's a... Read more

Originally Posted by Es_solo_casual
This is BS! Us HDD users are being punished for being poor and not being able to buy SSD

Hello Es_solo_casual,

I'm sorry to hear you're being booted from games - Rainbow Six: Siege does completely support being ran on HDDs and this shouldn't directly cause loading issues.

Have you attempted any troubleshooting steps since encountering this to speed up load times at all?

These steps can include;
- Checking your connection to ensure you have the best possible connection to the... Read more

Originally Posted by Jelly_Bean37
I get the same issue too.

To let you know I have an
AMD radeon 5700 XT
Amd 3600X
Corsair mp510 Force series
X570 gaming plus motherboard
2 T.B. Barracuda hard disc
and a 500 mb corsair SSD


ping between 9-30

Hello Jelly_Bean37,

Welcome to the Forums, I'm sorry to see you're encountering performance issues.

Thank you Muhcreedy.LLL for posting an update that you're now back up and running!

Jelly_Bean37, as noted above, high usage has looked like a factor.

Have you been able to monitor your GPU / CPU usage during these stutters and if so, is it part... Read more

Hey guys,

I've forwarded your details onto the team, thank you!

RankedCopper5, as we've noted so far, we do not have any further information regarding the investigation or compensation.

We will continue to post any updates or news, when we receive it.

Thank you for your understanding.

Originally Posted by NUT_DIDDY
When i go into the in game payment scree n i get the two checkboxes but not the option to pick visa or paypal and so i cannot continue to the payment screen where i pick the card and details so i cannot buy any credits.

Hello NUT_DIDDY,

I'm sorry to hear you're impacted by this, the team are aware and are looking into it.

In the meantime, please ensure you have the ... Read more

Originally Posted by Sara0024
Ive been playing R6S for a while now and I've had no issues with the game but recently I've had issues with the controls I'm a PC player and play with keyboard and mouse but every time i try to play a game is says I'm playing with an xbox controller done anyone know how to fix this tysm!! ^-^ xx

Hello Sara0024,

Welcome to the Forums, I'm sorry to hear you've encountered this issue.

We do have a Sticky Thread for this issue ... Read more

Originally Posted by Litten66
My friend on PS4 was playing a ranked match with me and some friends. He was kicked from the match randomly (we don't know if it was his internet or the game), and he couldn't join back for a while. He eventually managed to return, but it spent a few minutes loading before kicking him out for excessive loading. Every time he tried to join after that, it kept giving him an error. We then won the match and it gave him an abandon sanction for 30 minutes. This issue needs to be fixed because it has been happening to me and my friends many times and gotten us so many abandon sanctions, lowered MMR, and other punishments.

Edit: It happened to me too just now. ...

Read more

Hey there guys,

I'm sorry to hear you're still waiting on your Doc Byte Set!

This is something that is known to the team and is currently being investigated

We'll keep the thread updated with news and updates as and when we receive them

Sorry for any inconvenience!

Originally Posted by Kwtsosss_
The hitreg after after the most recent update is sh*t and the perspective issues as well. Please do something

Hello Kwtsosss_,

I'm sorry to hear you feel the hitreg is off - are you able to provide any clips demonstrating the issues you're encountering as no further have been reported.

If you could also further explain the perspective issues you're seeing too?

Thank you

Originally Posted by jokinges1
Hi, the issue i am having is with the Ubisoft connect rewards for in game items such as the splinter cell gun camo and Ghost Recon skin. When i attempt to claim the items for playing the games in the past it tells me that I have not played them yet. However, I have Siege on the PC and it works fine and has already allowed me to claim them. My only thought is this is a console exclusive bug. Anyone have a fix for this?

Hey there jokinges1,

Welcome to the Forums, the requirement for the skins is for the games to have been played on the same account, as long as this is the case you should be eligible.

Can you please confirm exactly ... Read more

Originally Posted by BaLLzl3
Why is it when you toss a c4 on console it's like the operators are throwing a brick, but on PC it's like Brady throwing a racket ball? Seems like both should have the same mechanics and distance.

Hey there BaLLzl3,

Thank you for posting - would it be possible to provide a clip of what you see when throwing on console so we can check it against PC?

Thank you!

Hey guys,

Thank you for getting back to us with those details!

I've passed your information onto the team as part of their investigation

We'll update the forums with ay updates as and when we receive it

Thank you and sorry for any inconvenience

Originally Posted by tnt_master1O1
any team can cancel the match by bugging it out at anytime by requesting to surrender right as a killcam is being showed that ends the game but no elo is given or taken even if its 4,4 overtime

Hey tnt_master1O1,

Welcome to the Forums, thank you for reporting this!

This is something that has already been brought to the teams' attention and is being looked into, if you're able to capture any clips of this in action, please forward this onto the us so we can pass it onto the team

Thank you!