Ubi-TheBerry

Originally Posted by THC.cliky
I just did a fresh install of the windows 10 pro and now the game won't start.
It installs nicely, i copied my previous TM folder to my documents and the game just doesnt let me start.

It is not possible to start the game. Checks whether the game has been installed correctly. If the problem persists, contact Ubisoft customer support.

Did you switch your game or still have the original game files? If so, select the folder where the game is located

It gives me this error.
Tried a new sdd, verifying the game files, nothing worked.

Anyone had the same issue?

Hello THC.cliky,

Welcome to... Read more

Originally Posted by Achereto
Since you wanted us to test the new netcode I decided to play this whole COTD with opponent cars activated. The match starts at the 2-minute mark. Please either enjoy or ignore the wild riolu noises in the background. I listened to his stream while I played and didn't think the recording would also record my mic as well.



My personal impression:

63 opponents are too many to display at once. At least as long as they are so close to your own car. The large blob of cars really messes with your lines.

For the start it may be enough to only show the KO placed + the 1 place ahead of that + 1st, 5th, 10th, 15th, 20th, etc.from the previous round. And then after each checkpoint just slowly fade in the other pla...

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Hey guys!

Sorry to hear you've been impacted by this issue!

This is indeed currently under investigation

We'll be keeping the forums updated as and when we have more information regarding this and when to expect a fix.

Thank you for your patience and sorry for any inconvenience!

Originally Posted by v3lv


On top of the second "tier" from the bottom, on the air-version of the blocks.

Even though it can add some fun when building maps, it can also be an eyesore when making scenery.

Hey there v3lv,

Welcome to the Forums and thank you for reporting this!

The team are already investigation some reported issues with this series of blocks, I've forwarded this instance onto them to look into further

Feel free to post any further information and sorry for any inconvenience ...

Hey there BestNoob,

Sorry for the delay in an agent getting back to you.

I have forwarded this onto the team as I assume you've still been unable to delete any uploaded tracks.

We'll update the forum when we have more information on this, thank you and sorry for the inconvenience!

Originally Posted by a263714
When I select the wireless controller input device in settings, it does not accept input. However, the game does accept inputs when wired using USB. I currently am using a bluetooth dongle to connect my ps4 controller to my PC and it works with everything else except for Trackmania. Is there any insight into why it won't accept my inputs, or how I may be able to fix this?

Hello there a263714,

Welcome to the Forums!


Dualshock 4 Controllers are supported in-game. May we know more about the particular controller issues you're encountering in-game?

As you're using a wireless connection, I would advise ensuring that bot... Read more

Originally Posted by ZR0yoloboy
Hi im hzving the same problem as in the original question and I've tried what u said but it still didn't work I've been trying to fix this for abt hal a year now and I'm really losing hope thx in advance

Hey there,

Welcome to the Forums, sorry to see you're also having issues.

Can you please confirm the exact error your receive, as well as provide a crash log from; C:\Users\USERNAME\Documents\TrackMania\LogCrash if possible

Thank you!

Originally Posted by ZaraStocher
Hello, thank you for your reply!

This has indeed been a very strange issue... I don't exactly what fixed it or why it happened in the first place, but after simply restarting my PC it worked again. (I must admit, I don't do that everyday)
I first thought that it was caused by my Nintendo Switch Controller being plugged in, but that didn't seem to be the case. It does, however, not get recognized by the game by default, so I have to start the game with a link through Steam to make the controller work.

I'm glad that it wasn't a bigger problem, but I'm still very confused by the fact that the problem affected all TrackMania games.

Anyway, have a nice day!...

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Originally Posted by Montetatil
Hi, thanks for your reply!

no need videos, all the information is gathered in the 4 screenshots above.

You just have to reproduce the manipulation described.

regards

Hello Montetatil,

I have tested this myself across as many scrolling menus as I can, including Club administrator and I haven't been able to reproduce the issue.

Can you please verify your game files and let us know if there are any changes, if not, can you please provide a cl... Read more

Originally Posted by rev.Zortx
Hey !
A player reported a bug due to the fake finished with a high ping.

During a training round for the VTC, a player with more than 600 ping goes through a fake finish on a map (Scarabrut, played for the VTC), and finished on this fake one, without taking the last checkpoint right after this fake finish.

Apparently, it doesn't happen only once, but often when a map has fake finish and a player has a high ping.

Hey there rev.Zortx,

Thank you for reporting this!

Would it be at all possible to capture and post a video demonstrating this so we can take a closer look and pass it onto the team if necessary?
... Read more

Originally Posted by smacktrick_
I have worked through every step the article page and nothing helped.

It's interesting though that sometimes the game works properly but sometimes either one of these issues happen:
* Unable to start any track of the winter campaign (no error, simply unable to click on a track)
* Unable to load trophies or leaderboard position (loading indicator keeps spinning endlessly)
* Unable to display track of the day medals (loading indicator spins for a while and then all track of the day tracks are displayed without any medals)
* Unable to start a track of the day map (medals are shown, click sound is played but the map doesn't start)

It's always either one or more of those issues. If I restart the game about 3-5 t...

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Hey there guys,

JT_421, welcome to the Forums. Do you happen to have the game installed via Epic instead of Ubisoft Connect? If so, please give these steps a try to verify your files.

If it still persists, can you please also provide a clip as this would be beneficial toward an investigation

LubiAs1, thank you for the clip! Just to be sure, can you also run through ... Read more

Originally Posted by Markoz42
Hi.

Thanks for the answer.

I had this link trick in mind however this isn't a proper solution.
I will do so if I don't find an official way to move the TM cache but it doesn't make much sens to lock it's location.
There should be a way to move it even if hidden. Few code lines somewhere to change maybe ?

Any other suggestions please ?

Some help from Nadeo devs or Ubisoft maybe ?

Would be much appreciated.

I've paid fully for the game to support its growth. Some tech support seems fair.

Hello Markoz42,

Can you please confirm what cache it is you're looking to rel... Read more

Originally Posted by Markoz42
Thanks for answering !

Sadly my problem is with the former.. As explained, games are installed on their own SSD.
Same goes for my system, installed on a specific SSD which is small but particularly fast.

Everything works fine until once in a while my system disk is saturated by cached files from TM (maps, skins, videos, etc..)
.

TM is actually the only game I've played that asks you where to install and then imposes that the game cache location be in documents (disk system).
There should be an option to decide this. Even though my problem is rare, it doesn't make sens to pollute the system disk with data if there are other options at hand.

I can obviously clean the cache manually once i...

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Originally Posted by khamvat12345
i just bought anno 1800 2 days ago. Have played it for 3 hours and it got freeze. My screen got black and i could not do anything except the sound?

My video card is 970gtx and the driver is 445.87.

Please fix it or refund.

Hello khamvat12345,

Welcome to the Forums.

As chris02918 has already kindly posted - please ensure you've attempted appropriate troubleshooting steps to try and see if there are any changes.

Additionally to chris' DX and Driver advice, please also try... Read more

Originally Posted by p6****a
I am experiencing FPS drop when having selected any of the buildings/ships/etc in a big city (GUI). After deselecting the FPS go back up. Or with another words by having any of the UI window open in a big city the FPS go down. Very strange and I cannot solve this issue. Does anybody have a fix for this pls? Because the game runs fine except for this issue. Thank you

Hey there,

Please give the ... Read more

Originally Posted by JobT2609
Hello,

I bought season pass 2 like 6 hours ago, I cant find it in my Libery and also the store still wants to sell it to me.
Also looked in the game if it was added in there but also not installed or owned by me it said.
I looked at my bankaccount and the payment was done...
Is it possible to take a while, like a whole 12 hours or even more?
And if not, where can I go to for quick and helpfull support?

Have already tried to verify the game files but didn’t help.

Hey JobT2609!

As chris02918 has correctly advised - it can take up to 24hrs from the point of purchase for digital content to be deliv... Read more

Hey guys,

As this has since been reported as resolved, the more current save files of any players encountering this - the better for it to be re-investigated if necessary.

Much appreciated!

Hey guys,

Thank you for your updates!

This had already been passed onto the team for investigation and they hope to release a fix in the 9.3 patch.

Please keep an eye on upcoming game patch notes for more information

Thank you for your patience

Hey guys,

As above, if you are still having issues and you have already attempted all of our suggested troubleshooting steps, then please contact us directly via our Support Site or you can also reach us on ... Read more