Ubi-TheBerry

Hey there guys!

For those of you still unable to access some Club / Connect Rewards, sorry for the inconvenience!

This has been under investigation with the team, so reset assured work is ongoing to resolve this

We'll keep the forums updated as and when we receive further information regarding this or any dates to expect a fix

Thank you for your patience!

Hey there guys!

For those of you still unable to access some Club / Connect Rewards, sorry for the inconvenience!

This has been under investigation with the team, so reset assured work is ongoing to resolve this

We'll keep the forums updated as and when we receive further information regarding this or any dates to expect a fix

Thank you for your patience!

Originally Posted by EverybodyBeCool
Hello, thanks for your answer.

You are wrong when you say that the price has always remained the same. I have been buying stuff on the store for quite some time now and I know how the bundles prices where working until now. Right now when I own 3 articles out of 4 for any bundles, the store proposes me to pay 45 000 renowns to get the missing weapon, head or charm. That's crazy ! And of course the missing item can be found in its section and can be bought at a standard price.

Another thing, before going on vacation, I think that the price reduction was working for the new "Frozen Soil Bundle". It's the new one launched before christmas. I own 2 items (Uniform and Head for Rook) and if I remember well the price was taking i...

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Originally Posted by Martan219
This happens randomly, but usually twice a week the game automatically sets all of my loadouts to the default one and because I've got all operators, it takes me like 2 hours to get everything back to normal. I'm not the only person affected by this. Please fix this ASAP.

Hey there,

Welcome to the Forums and sorry to hear you're having issues

We are aware of this however it's more prevalent during Events.

To ensure you don't have a corrupted save causing any issues, please follow the ... Read more

Hey there,

Sorry to hear you're having issues.

Please try the suggested steps again if you're encountering 'Failed to Load' again.

Please also refer to this guide for your BattlEye error for further steps, such as verifying the files.

Thank you!

Hey there guys,

I have merged any additional new threads regarding this issue here.

Please take care to check in on the Sticky Threads when looking for ongoing issues, as we have a Sticky Thread for this exact issue available here.

Please refer to this thread for... Read more

Originally Posted by Dank.Bank
It's been a week since I noticed my connection had gotten worse. At first, I thought it was just my internet but then I realized that connection in other multiplayer games I play was fine.

Before closing the game from the main menu, I noticed that it said I was in EU servers (even though I am in NA) which got me confused but also explains why my ping has been so high and/or unstable. Is there a way to revert this bug and place myself back in NA servers?

I've never used a VPN or even been to Europe, so I honestly don't know how it happened

Hello Dank.Bank,

Welcome to the Forums!

The game will always automati... Read more

Hello everyone,

I've merged your similar thread together here.

Please refer to Ubi-Karl's above message and please try verifying your in-game files to see if there are any changes.

Let us know how you get on, thank you!

Hey there guys,

LAF70, I have merged your thread here as they're for the same topic.

As Milky has suggested above guys, please make sure you have also attempted the Port Forwarding steps advised on your router.

Please let us know the outcome of this, thank you.

Originally Posted by u.B.m
left: when placed >> right when placing (choosed a very light inner and a dark outer coloring of the metal texture)

(after light calc (does not matter which quality) the metal texture is nearly black , no difference what color you choose)

Hey u.B.m,

Thank you for reporting this!

Are there certain specific new textures affected or is it all of them?

Originally Posted by Faulty-Brain
I just want to see the ghost of the opponent (from records), nothing else

Hey Faulty-Brain,

As ClearwaterTM has noted, G toggles your ghost and O toggles Opponent's ghosts by default

Have you yet tried this in-game?

Originally Posted by The.Lovely
I only really play quick match, and I haven't tried to join back on the matches I'm booted from.There are no penalties when it happens. I can join another game no problem, but the same issue occurs on damn near every match I play.

This started about a month or so ago, along the time Ace was introduced.

Hey there,

Thanks for getting back to us

As you noted not trying to re-join, are you given the option to rejoin at all?

Originally Posted by FrozenFox26
I'm playing on the same PS4 and same PSN account, never had problems with things disappearing.

Hey there FrozenFox26,

Sorry for the delay in getting back to you!

If you're still missing the charm, can you please provide an image showing your current charm inventory?

Thank you!

Hey there!

Welcome to the Forums!

You can read more on how the Ranking system works here.

In this post, the top 3 Gold levels are; Top 1000, Top 100 and Top 10. (Which is looks like you've found, knowing 100 and 194 would result in the same trophy)

There aren't any k... Read more

Originally Posted by eeeeXoDuS
So i got my new pc recently and installed R6, and i have been getting an error that turns the music off during placement/operator selection, but only the music because when i check the team gear it does the sound of it popping up. Thing is after all of that happens the round won't start beacuse i never connect(my hourglass icon never stops spinning), and this can happen any time, even if im like 3 rounds into the game. To fix this ive found that i have to restart the game twice because after the first it will just stay in the loading screen and wont connect to the game at all, and after the second restart it will finally connect. Its also good to note that to close the game when this error/bug happens i have to literally forcefully close it via the t...

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Hey guys!

Thanks ClearwaterTM for posting the link to Hylis' tweet!

Much appreciated!

Originally Posted by JabTM
I was able to find a workaround. If anyone else is having this problem you can add the game to steam with "Add a non-steam product" and it will work with the steam beta PS5 controller drivers. Not ideal but it does work.

Hey there JabTM,

Welcome to the Forums

Thank you for updating the thread with what worked for you!

If there's anything else we can help with please let us know!

Hey there Big-DGW,

Welcome to the Forums, sorry to hear you're having issues!

I've checked your current specs with the game's requirements and it's certainly got enough power.

Have you attempted any troubleshooting since encountering this or tried enabling V-Sync?

Give these steps a try and let us know how you get on!

Originally Posted by Bloodzi
Hi,i have the same problem on the same map my time appears but it does not count is impossible to see my ghost and as soon as I launch the map disappears it disappears.Sorry for my bad english Sorry I do not know how to add image

Hey there Bloodzi,

Welcome to the Forums!

Would it be possible to upload any example screenshots to an external site such as Imgur then post a link?

This would be very benfitical toward the teams investigation

Thank you!

Originally Posted by toxic_potter
every time i start rainbow i get the message in the title so since yesterday i can't play rainbow anymore

Hey there,

Welcome to the Forums, sorry to hear you're having issues running the game!

Please try verifying the game's files.

If this does not resolve your issue, please try the... Read more