Ubi-TheBerry

Originally Posted by EyeofGuy
The weekly missions stay for a week more if you leave even one unfinished. This has been happening since Uplay shifted to Ubisoft Connect.
The most recent case was the Kenya flag charm. I did not had Wamai at the time so after the collection time for it expired, it didn't vanish. It stayed there for a week more, during which I managed to collect said charm.

I don't have much problem with it but it would be appreciated if the support took a look at this.

Hello there EyeofGuy,

Thank you for reporting this!

If you still have an old challenge, can you please provide a screenshot showing this as still visible in your Ubi... Read more

Originally Posted by timbobalina
I just purchased and downloaded all 80 GBs of Rainbow Six Siege on Epic Games Store and now I have to install 50 more GBs of it on Ubisoft Connect? Last I checked, the game isn't anywhere near that large.

Hey there timbobalina,

Welcome to the Forums.

I've merged your thread here where a response has already been provided.

Please read above and let us know if you have any further questions!

Originally Posted by Hand_of_Terror
Hello,

Since the last update I have the reaccurring issue of an infinite loading screen.

This always occurs when I join a game in progress, and the round changes while loading.

Everytime this happens, the game will not exit the loading screen and stall the match, until the program is closed by alt+f4 or other means.

Greetings,
Hand of Terror

Hey there Hand_of_Terror,

Sorry to hear you're having issues.

I'd advise verifying... Read more

Originally Posted by RangerX365
Thanks for the reply. Sorry for the delayed response, just saw this.

When I first got the game, my fps was steady at around 60. My graphics card is pretty low end, but good enough to run most recent games on low settings.

I started seeing the issue about 2 weeks in, before the most recent season of the game. It was somewhat infrequent, but it has gotten much worse in recent weeks. I've gotten to the point where it happens almost every time I load into the game.

My fans do run quite fast and loud when this problem occurs. I've thought it may be overheating, but according to task manager my card only gets to around 60 degrees Celsius when playing, although it might get hotter after a long session. My CPU usage also hi...

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Originally Posted by Grgs54
Guys i found the solution, if you have 2 folders like me named rainobow six siege, try to rename the 1st one ( downloaded from epic games ) and if the game is still running , then delete it to free 80 gb. Specifically i renamed the 2 folders each one and tried to open the game, when i renamed the 2nd folder the game didnt start because it need to download from ubisoft connect, so i delete the 1st folder and now the problem solved !!! Thank you all for the support.

Hey there Grgs54,

Thanks for letting us know what worked for you!

Originally Posted by teiksu
Rook, Sledge, Ash, Fuze, Mute, and Smoke

Hey there teiksu,

For us to assist further and take a closer look into this can you please contact us directly via our Support Site or you can also reach us on ... Read more

Originally Posted by RDG_BeTr4yEd
Unfortunately no, but I'll do my best to re-create the enviroment

Hey there,

Any examples of this in-game would be greatly appreciated!

Hey guys,

Thank you for reporting this.

If you suspect any players of freezing / crashing / DDOS lobbies thenplease contact us directly via our Support Site or you can also reach us on Facebook and ... Read more

This thread will now be Closed.

If anyone has any further examples of this exploit being used as mentioned in the original post, please contact us directly via our Support Site or you can also reach us on Facebook and ... Read more

Originally Posted by Kamelbuller
I installed said components about two weeks ago, and I've maybe done 20 matches with the new hardware, only today I had the misfortune getting my game crashed twice, and banned for 30 minutes during my last crash.

Hey there,

Sorry to hear about that!

Have you attempted any of the steps in the guide provided by Raziel above?

Originally Posted by tinyscamz96
I just can't bring siege to a playable standard, I was originally on a wired connection at uni and the game played great, came home and the wifi made the game unplayable, constant red icons (the ping and connection icons) I never hit shots and I had at least a second disadvantage in peeks. Changed to a wired connection and while it plays better it's still not good enough, every 3rd match or so I rubber band enough that I become useless and I'm consistently getting killed a second after taking cover and my shots in turn are not registering fully. The icons are still there in yellow but I have a download speed of 60mbps and upload of 9mbps. What else can I do?

... Read more

Originally Posted by CA_deyrn02
I have been experiencing constant crashing and freezing while either login in or during gameplay. This is on my Disk version of the PS5 I have a physical copy of Rainbow Six:Seige (RS:S) and updated to the PS5 version on my PS5. The RS:S Game software version is 1.000.003, PS5 software version is 20.02-2.30.00.05-00.00.00.0.1.

I am experiencing freezing and error code ( PSN ) CE-108255-1 during gameplay - On start-up and Log-in or during a Ranked round.
I did not experience this on my PS4 Pro prior to upgrading to the PS5 and this is becoming more present and causing enjoyment and frustration issues. I have factory reset the console and re-downloaded the game data onto the console to still have this issue.

Can you please p...

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Originally Posted by o_Gretchen_o
Hey guys, I hope my English is good enough that you understand the problem.

I'm playing Rainbow Six since Season 1 and I got a lot of experience.

So here's the problem: I got a pS5 since release and try the PS5 version of R6 and I recognize very fast that the sound - actually the sound spectrum of the ambient noise - is to big.

I hear foot steps very clear and loud, I hear exactly where a enemy in PVP is or a terrorist in PVE.
I hear extremely clear and loud if they reinforce the wall or when the even move just for 1 second.

Now here is the sound bug: this is so loud that it always sounds like there right in front of me.

But there not. I hear Ash in a PVP right in front of me but she w...

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Originally Posted by Prime_Luna
Same problem just started about a month ago but only on ranked, no matter what time I play and whether I am solo queuing or partied up, my router crashes at some point during the game. My internet is fine on all other games. I literally play cod, rocket league, etc., literally any other game and my internet never goes down. Second i start a ranked siege game my game begins lagging a ton, I am kicked, and my internet is down for 3-10 minutes. Today specifically I played siege this morning—took my router down. I played other games for about 12 hours, no internet issues not even lag. Went back to ranked r6–took my router down after two rounds.

Hello Prime... Read more

Originally Posted by Belishine
I have no idea how to do screenshots on ps4 or how to post them with the ps4.

Hey there,

Sony have guides on Exporting PS4 screenshots here

You can export them to a site and then post the link here where we can then take a look

Thank you!

Hello Belishine,

Thank you for your reports and sorry for the delay in getting back to you.

For us to effectively investigate, can you please confirm the following details regarding your reports;
- For the Missing Operators; is this happening mid-match or during selection? And have you noticed this to be affecting any specific Operators at all?
- For the Missing Footsteps; Does this happen suddenly mid-match / play session or is it constantly missing? Have you tried different audio output options (headset, speakers)?
- Can you also please provide any evidence of this happening in your game?

Thank you

Originally Posted by zyrofucyo
I was playing ranked with a friend in gold 3 to gold 2 and somehow we had to play against a team of high plats and a diamond player please fix this garbage.

Hello zyrofucyo,

Welcome to the Forums.

The game will assign team to have a relatively equal average rank between them.

You can read more on how Matchmaking in Rainbow Six: Siege works in ... Read more

Originally Posted by jaks27
I am having the same issues I played all of my placements and gain no Mmr my gamer tag is jaks is cute on Xbox . Please fix

Hello jaks27,

Placements are just to determine your initial rank.

Once you have completed these matches you will be assigned your MMR / Rank where visual fluctuations will follow each match.

I have checked your account and can see MMR tracking as it should.

If there's anything else we can help with please let us know, thank you

Originally Posted by gameface57
I just purchased the product. I see my order, it hit my cc yet I can't see it downloading in my games or in download area. My purchase said it would download automatically but can't see it anywhere. What gives?

Hello gameface57,

Sorry for the delay in getting back to you.

Can you please provide some details as to exactly what content it is you've purchased and are waiting to install?

As well as the platform you're playing on?

Thank you

Originally Posted by Matthewis12
Hi, I got MP7 Black ice from a pack and but now it says I don’t have it... help
My PSN is Ex0T1CIce

Hello Matthewis12,

Welcome to the Forums.

IF you believe you've lost access to any in-game items, please contact us directly via our Support Site or you can also reach us on ... Read more