Ubi-TheBerry

Originally Posted by Lipsot
So Im playing campaign and this happend to me for third time, I load last save and after loading i appear in first cutscene map and i cant do nothing, then I try load same older save and first function save is 3 hours back from last save. I already lost about 6 hours of gameplay thanks this way. Am I doing something wrong? Have anyone same issue?

Hey there Lipsot,

Welcome to the Forums, I'm sorry to see you're having issues!

Do you experience anything else in-game when this happens?

Such as freezes or crashes or warnings?

I'd also recommend... Read more

Originally Posted by JeffinDias14
I'm playing on Geforce now assassin's creed unity, everything was fine, but now the game is leaving before geforce now time is up.

Hello JeffinDias14,

Please take care when posting to the Fourms to ensure you're posting to the threads / forums relevant to your query, as this is for Anno 1800, not Assassin's Creed Unity.

Please refer to Milky's suggestions above regarding this, thank you

Originally Posted by Derfilouuu
Hello, I want to play with my friend but when I launch the game and invite him in the game an error message pops saying that the error LR:06 occurred. Can somebody explain me what this error is and how to fix it please? I found nothing on internet and even in the ubisoft support.
Thank you.

Hello there,

Welcome to the Forums, above Milky has posted some steps for you to try as well as a means to contact us if the troubleshooting doesn't resolve it for you.

Please ensure you've attempted all of the steps in our guide; ... Read more

Originally Posted by SolidMist420
will this still work for games like rocket leauge? casue im pretty sure its not ubisoft, but i am having the same problem, and im wondering if this could still fix it

Hey SolidMist420

Welcome to the Forums!

As Rocket League isn't a Ubisoft title we can't say for sure but I would still advise giving it a try!

Originally Posted by klefke1989
i m getting this error on a hp pavillion, i tried solutions that are available on the internet but nothing seems to work.

Can anyone assist me

Hey there klefke1989,

Sorry for the delay and to hear you're having issues!

May we know the specs of your system as this can be caused when attempting to run a program your system struggles to handle.

Thank you!

Originally Posted by NewZGamer
I haven't played anno 1800 in so long and I want to get back into it.

Yesterday I got the new content on special on steam and downloaded everything.

Today I load it up and it comes to a screen that says "this will bind the following products to your ubisoft account" and it lists the expansions. there is a "close" and a "continue" button but nether of them work, the only thing i can do is close the window down, please help.

Hello NewZGamer,

Sorry to hear you're having issues!

Please try using the Tab key to highlight Continue then hitting Enter

Let us know how you get on! ...

Originally Posted by ApexSkyShadow
Our team was in a 3v1 situation and went for a plant on attack in the map oregon. He planted the diffuser in a doorway for easy access to leave in case he got rushed. We proceeded to instantly lose the round directly after he planted. We had 2 teammates alive, and plenty of time. This cost us a ranked game. Do I get my mmr back?

Youtube video of what happened: https://youtu.be/HeVxnTvnpHE

Hello ApexSkyShadow,

Welcome to th... Read more

Originally Posted by S-Crim2142
Hi,

AMD 3700X, ASUS TUF OC 3080, 32gb ram 3600mhz. Win 10 pro. Dual 2k monitors but gaming at 144hz on single monitor. Bit defender.

I've been playing Watch Dogs 1 on and off for months. I also played Anno 1800 on and off since it's release.

I had Uplay which changed to Connect, had some minor issue like resizing not working, nothing big.

I started playing Watch Dogs 2 a few days ago was running 60fps+ until yesterday eve (29/11/2020). I noticed my FPS fluctuating between 14 and 40fps and everything was somewhat stuttery. I messed about with the settings, even turned the preset to low, tried variations of vsync, FOV, but I still wasn't getting much above 40fps.

I tried to play WD Legion and th...

Read more

Hey guys,

Sorry for the delay in getting back to you!

This is indeed under investigation

Please keep an eye on our forums and the Anno Union ( https://www.anno-union.com/en/ ) for all future updates and patchnotes.

Sorry for the inconvenience!

Originally Posted by NoxNox482
I bought the two Season Passes with a PaySafeCard (50€). I enter the code and the price was removed from the 50 €. After that an error occured that i didnt enter my "bank account" althought i chose the other option. I didnt get any DLCs but the money is still removed from the card.

Anyone got the same?

Hello NoxNox482,

Welcome to the Forums!

As chris02918 has already noted - we ask players allow up to 24hrs from the point of purchase for any digital content to be delivered.

If you still haven't received your DLC, please contact us through our ... Read more

Originally Posted by dapmitidp
hello
every week or so ubisoft connect informs me that I can't play anno 1800 until i've downloaded a 5 gig update. Then i come here to see that there is, apparently no update. i do play this throught the epic store, is that why i need to download updates with no idea what they are?
i'm running out of space on my laptop, and as much as i enjoy anno 1800, it's not worth me buying a new laptop....
any insight would be appreciated
thank you

Hey there dapmitidp,

Welcome to the Forums and sorry for the delay in getting back to you!

Most updates are firmware and bug fixes

The last major update was 9.2 on D... Read more

Originally Posted by xMORISx12345
Hello I am unable to pick up the opal that is on the shelf. This is in the bottom right side of the Grantebridgescire. The location is north east of Walden. Sorry not sure how I can upload the image here from my desktop.

Hey there xMORISx12345,

Sorry for the delay in getting back to you!

Are you still encountering this?

If so, if you can upload your screenshot to a hosting site such as imgur, you can post the link here

Thank you!

Originally Posted by AceWithBrace
Hi,

since today I cannot play online anymore. The connectivity symbol goes from green to grey, but I can still load online games however I get 'Online LastError' error message. Has anybody come across this or know how to solve this?

Hey there AceWithBrace,

Welcome to the Forums

Sorry to see you've had issues!

Are you still encountering this?

And if so, can you please give the ... Read more

Originally Posted by SirHarryPierce
Seems I found, how the end up outside the base; they actively pursue war targets.

Hey SirHarryPierce,

Thank you very much for getting back to us with this!

I have passed this and your footage onto the team for them to look into this further

If you have any other information to share with us in the meantime, please let us know!

Originally Posted by countoftuscany1
Hey. I get EXACTLY the same problem and it is odd because sometimes I can play for a few hours, other times it's under 5 mins. DX11 or 12 makes no difference and yes, I've done the whole verify files/reinstall/driver updates etc. Only way to exit the game freeze is to shut down or sign out of windows. Machine spec is not the issue- am on an i9 10900k with rtx 3090 and 128gb ram. Such a shame because it's such an amazing game but playing whilst worrying about the next crash is not fun.

Hey there countoftuscany1,

Sorry to see you're also experiencing issues when running the game

Please give the further ... Read more

Hey there guys,

Thank you for the updates, would it be at all possible to capture any clips of this happening in-game for us to pass onto the team for investigation?

Much appreciated!

Originally Posted by grungephreak
I am unable to select the emporor. When I do nothing occurs as shown in the video

Hey there grungephreak,

Sorry for the delay in getting back to you!

Are you still having issues?

Originally Posted by Niveous.
Then the advert is very misleading....

"Get ready for a completely new way to access Ubisoft games thanks to the introduction of Uplay+, a new subscription service available on PC. For $14.99/month, you c...

Read more

Thanks for that

May we know how much you've played?

As you do need to rake up some game time / some missions for it to register as oppose to just booting it

Originally Posted by IGuy2810
I own both Steep and Splinter Cell Blacklist but I am unable to claim any of the rewards related to those games featured in Siege. I thought at first that I need to play those games like GR Breakpoint and The Division 1 and 2 but it still didn't unlock them.

Hey there,

How much of either game have you played as you do need to rake up a couple of hours to qualify for the skin / charm.

If you're able to provide evidence of game time / mission completion via screenshot we'd be more than happy to take a look!