Ubi-TheBerry

Ubi-TheBerry



03 Oct

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for getting back to us @Gluiperd13 - I've removed the screenshot from your DxDiag for privacy reasons, however if it comes to it we will ask for these files via a private channel.

Are you currently using the most up to date drivers for your GPU (I was unable to confirm this as the date was cut off).

A new GeForce Game Ready Driver ver. 571.48 was released on 27th September - could you please ensure you've got this installed: (https://www.nvidia....

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @bradste71979

Thanks for reaching out and reporting this!

Does this continue after verifying the game's files too?

If so, could you please provide a video / screenshot example so we can take a closer look into this?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @salinda1971,

Thanks for reaching out!

Anno 1800 should run fine on Windows 11 - we haven't had any reports to suggest otherwise.

If you do run into any trouble though, please do let us know!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @DWPaks

Thanks for reaching out, apologies for the delayed response.

Are you in the middle of a game when these language changes occur?

Does this occur after verifying the game's files too?

And are there any trends in what you're doing in-game before these changes take place too?

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for reaching out to us with this @blendmode!

I'm not too sure on the impact of Commemoration Day, so I've reached out to the team for some clarification on this, I'll let you know when we hear back!

As for your other points on construction elements, I'll pass these on as feedback.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for this @Synchronos357!

@KarlThorsten89 - would you be able to confirm or provide a screenshot before we merge these threads, just in case they need ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for reaching out and sharing your feedback on this guys, we appreciate it!

I've passed your feedback onto the team regarding the current loading speed.

Please continue to share your comments on this and if you believe any elements to be functioning incorrectly, please share a video and we'll take a look.

Thank you!


02 Oct

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Spot on thanks for this @hundreAd1800 and the update, I've added your save and update to the investigation.

If we need any more information, we'll let you know!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for getting back to us @hundreAd1800, I've raised this feedback to the team so they can take a look.

If there's anything more you'd like to share or we can answer, please let us know!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey guys,

Apologies for the delay.

Thanks for sharing this here @Synchronos357!

@bazatron47 - just checking if you encounter this issue even ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for sharing another example @Iskander3001 - just checking in to see if you've been able to send us a save file as requested?

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there guys,

Thank you for reaching out and reporting this to us!

To allow us to take a closer look, could you please share any example screenshots?

We can then also pass these onto the game team to investigate.

Much appreciated!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for this addition too @hundreAd1800, I've added this to the feedback we raised earlier.

Nothing from the team as of yet, but should we hear anything more on this we'll let you know.

Please let us know if there's anything more you'd like to share or think would be an improvement!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thank you very much for raising this to us @Paulchen_lu!

I've gone ahead and passed this onto the game team to investigate.

Should we need any more details, we'll let you know!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @Charles_Wise,

Thanks for getting back in touch.

Have you since attempted verifying the files as requested?

And as @Ubi-Karl also asked if the...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @edmondledantes,

Thanks for reaching out and reporting this!

As you noted this began after the last update, could you please try verifying the game's files?

Just to rule out any damaged / missing files being the cause.

If there's no change, please let us know!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @hundreAd1800

Thanks for reaching out!

This issue should have been resolved.

Please could you ensure your game is up to date and the files verified.

If there's no change, please could you share any screenshot / video examples so we can have this re-raised?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for sharing this @blendmode, I've passed it onto the team.

Is this the case with every warning notification you receive?

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for sharing this @blendmode!

For comparison, could you please share some screenshots of how other / non-World's Fair icons appear for you?

Assuming that it's only World's Fair icons that appear low res to you?

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for reaching out with this @blendmode!

I don't believe this is the case that the two are associated, so I'm more than happy to pass this onto the team as feedback to consider in future!

If there's anything else you'd like to share or think would be an improvement, please let us know!