Ubi-TheBerry

Ubi-TheBerry



26 Sep

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    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for getting back to us @lemmie88, was there any change after completing the steps linked by @Ubi-MrM too?


22 Sep

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for your additional suggestions guys!

I've also noted these with the team to confirm if this is the case, we'll let you know when we hear back!

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    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @TheLordFilth ,

Thanks for reaching out to us with this!

Would it be possible to please capture and share any video / screenshot examples showing the requirements met and the difference between the challenge / commendation page?

Much appreciated!

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    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there guys,

Would it be possible to please share a video of the point you're stuck at?

We'll get this raised to the game team to be looked into as they're already looking into similar progression issues, but the exact point you're referring to here doesn't appear to have been raised yet.

Thank you!

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    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there guys,

Thanks for reaching out and reporting this.

Did this begin for you all with TU16?

Could you please also share any screenshot / video examples of this as well as note what the last new item you genuinely received was?

We can then pass all this onto the team to take a look.

Thank you!

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    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for reporting this and including a video @W-J-Merkatz, we appreciate it!

May we please know what weapons you're encountering this with?

And does this continue after verifying the game's files?

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    Ubi-TheBerry on Support Forums - Thread - Direct

Hey guys,

Thanks for reaching out, these issues are already known to the tea, with plans to release a fix for them alongside TU16.1.

You can read the full Known Issues list here.

Apologies for the inconvenience caused and if there's anything more we can answer, please let us know!

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    Ubi-TheBerry on Support Forums - Thread - Direct

Sorry for the delay @benbellebillie, thanks so much for helping here @Noxious81 we appreciate it!

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    Ubi-TheBerry on Support Forums - Thread - Direct

Thank you very much for sharing this video @Uriei, appreciate it.

And investigation into this has been opened into this already, so I've passed your video on.

We'll let you know should we need any more information!

Thank you!

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    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Nightbar0n ,

Thanks for reaching out!

Both issues are known and have been noted in the ...

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    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @AeroRider66,

Thanks for the update, glad to see you've since been able to find the solution!

Yeah, favourites can't be donated, just as a barrier to preventing anyone from accidentally donating something they'd want to keep especially.

I'll lock this thread as this seems sorted, but if there's anything else we can help with, please get back in touch!

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    Ubi-TheBerry on Support Forums - Thread - Direct

Sorry for the delay @Anonymus23, just to confirm @UrbanChaos is spot on and this will be coming in a later patch.

Please watch the ...

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    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @CJ_Fluffy_Pants,

Sorry for the delay.

Ivory keys are dropped from the final hunter you kill in the Midas / Revenant and Death / Phantom / Cross / Diamond encounters.

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    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @BP8rson ,

Thanks for reaching out and reporting this to us, I'm sorry to hear some weapons are missing for you and your clan members!

To allow us to look into this further could you please open a case via our Suppo...

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    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @ZeppelinsHermit,

Sorry for the delay.

This issue has since been re-opened and the team are continuing to investigate.

Should we hear anything further on this or need any more information, we'll let you know here.

Thank you and apologies for any inconvenience caused!

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    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @Saxon217 ,

Just checking in to see how you're getting on and if you've been able to capture a video?

As a clip would be very helpful in the team's investigation.

Much appreciated!

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    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @fronik-tu,

Thanks for reaching out to us with this.

We have no influence over listings in the PlayStation store and the languages available to you can depend on your Store Region.

We will pass your feedback on all the same though.

If there's anything more we can answer, please let us know!

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    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for letting us know @Heimdall__PL !

We haven't had any updates on this investigation as of yet, but should we hear anything more we'll let you know.

Thanks guys!

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    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Dralhur,

Thanks for reaching out to us with this.

We're already investigating issues with reserve ammo when fast travelling / joining a friend, however nothing specific to Ongoing Directive has been noted yet, so this may need to be raised as a separate matter.

Would it be possible to please capture and share a video of this behaviour so we can forward it to the team to investigate?

Much appreciated!

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    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @hpoonis2010,

Apologies for the delay.

It's my understanding that the timer / reset is used as the trigger point at which rewards are issues to the relevant players.

We have no further information beyond this as to the exact reasoning behind this element of the system however.

There's some more information the Shepherd Rank System in general ...

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