Ubi-TheBerry

Ubi-TheBerry



02 Oct

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey guys,

The team have also been able to reproduce it and it doesn't seem to have been an intended change, so they're currently investigating.

Should we hear more on this, we'll let you know, but thanks for raising this bug to us!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Macs1209

Thanks for reaching out and reporting this to us.

Would it be possible to please share any video / screenshot examples of this?

As well as a copy of your affected save?

We can then get this raised to the game team to take a look.

Much appreciated!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey guys,

Thanks for sharing this advice @Synchronos357, appreciate it!

How are you getting on @Kalnon06 ?

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for reaching out @Geeky_Anomaly, apologies for the delay.

This issue has already been raised to the team for investigation, so I've passed your details onto them as part of this.

We don't have any updates as of yet, but when more information is shared, we'll let you know here.

And of course if there's anything else we can help with, just let us know!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for reaching out @blendmode, apologies for the delay!

When completing the World's Fair, there's a pool of rewards you can earn, with there being no guarantee of one over the other.

We have no currently known issues with the drop rate of these rewards, so in this instance, I'm afraid it's a matter of luck as to what you get and if it's something you need as part of your current project or not.

We'll continue to monitor this, but for now this appears to be working as designed.

If there's anything more we can answer, please let us know....

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @hundreAd1800,

Sorry for the delayed response, thanks for raising this to us!

I've raised this to the team, but in the meantime would it be possible to please share a copy of your affected save file so we can pass this on too?

Much appreciated!


29 Sep

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @GReis95,

Thanks for reaching out, I'm sorry to hear you're having issues running the game.

May we please know the specs of your PC (GPU, CPU, RAM, OS, Laptop / Desktop)?

And if you haven't yet attempted any troubleshooting steps, could you please complete
, as well as verifying the game's files?

Please let us know how you get on with this!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey guys,

Back with an update - this is not intended so I've passed this up to be looked into.

In the meantime, if you could please share any screenshots / specific examples of moments you've noticed this cost increase for us to pass on with this, it'd be appreciated too.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @thecaveman991,

Apologies for the delay - as requested, could you share any screenshot examples of this?

And if you haven't done so already, please ensure you've completed all of the steps in our connectivity guide to ensure you have the best possible connection to the game's servers, as this can impact which date centre you're connected to.

Please let us know how you get on, thank you!


28 Sep

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey guys,

Thanks for getting in touch!

I've reached out to the game team to confirm if this an intended change or not - when we hear more we'll let you know here as if not we'll need some details from you guys to get it passed on to investigate.

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @Oatiecrumble,

Thanks for getting back to us, that's certainly interesting - has this instance of 1 person leaving and seemingly bringing the others with them been something you've seen happen more than this one time?

...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Papar_RZ-2T,

Thanks for reaching out and reporting your findings to us, as well as for including screenshots, it's very helpful and appreciated!

I've passed these details all onto the game team to look into further.

Should we need any further information from you, we'll let you know here.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Jack_Jack,

Thanks for reaching out to us and reporting this!

Did anything else occur in game in the run up to this (crash / freeze / update) or was it just as the new day came into effect?

May we please also know what your progression was before the reset?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @DropDead613,

Thanks for reaching out.

@Noxious81 is absolutely spot on here.

To add to their breakdown, we have an article which shows the br...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for reaching out to us and reporting this @Landsoldaten!

This is an issue that has been raised to the game team already and is currently being investigated.

We don't have any updates as of yet, but I've passed your details onto them as this is ongoing.

Please keep an eye on the ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey guys,

@Noxious81 has beat me to it here! 😁

...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey guys,

Following @justcallmelewis guide - are you still unable to locate the Show / Hide Signature Weapons option?

If so - could you please share a screenshot from the Inventory Options page so we can see what you encounter?

We can then pass this onto the team if necessary.

Much appreciated!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey guys,

Thanks for reaching out to us about this and @Kurutucu thank you very much for your before / after screenshots, they're spot on and exactly what the team have been asking for.

This is currently being looked into by the team, so I've passed your reports on.

Should we need any more information from you, we'll let you know here.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Redfeather1975,

Thanks for reaching out, sorry to hear you're having issues linking items in chat!

This is indeed something that has been raised to the team and is currently being investigated.

If you have any screenshot / video examples please feel free to share them and we can pass them onto the team.

Otherwise, please watch the News and Announcements channel for more details when available.

Thank you and apologies for any inconvenience caused!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @HankFett,

Thanks for reaching out.

I'm not to sure what you're referring to though as the image is hard to see.

What skin is it you're referring to here?