Ubi-TheBerry

Hey there @gmanroath,

As below, we're unable to restore missing items but would like some more information to pass on.

Have you attempted the troubleshooting steps linked below by ...

Hey there @PhantomDogg,

Thanks for reaching out to us, I'm sorry to hear you're not receiving the rewards from the referral program!

This is something that has been raised to the team already and is being investigated.

Please watch this space for more details when available and if you notice any changes, please let us know!

Hey guys,

Thanks for your updates!

Just to confirm this has already been raised to the team who are investigating.

We don't have any further information available at this time, but please watch the News and Announcements channel for details when they're available.

Thank you!

Thanks for reaching out to us with this @HankFett !

This issue is known to the game team and is currently being investigated.

Please watch the News and Announcements channel for more information on this when available.

And of course if there's any...

Hey guys,

This issue should now have been resolved, but the team are still working on compensating those affected.

To discuss any refunds on credits accidentally used while this was ongoing, could you please open a ticket via our Support Site, Facebook or ...

Thanks for bringing this to our attention @WLDrunknMunky, sorry to hear you've lost some of your resources.

I've raised this to the team, but in the meantime, could you please open a case via out Support Site, ...

Hey @Heimdall__PL ,

Would it be possible to please capture a clip as requested so we can look into this further?

And do you encounter this with any other game modes?

Thanks for getting back to us with your video examples @TyMINnIs, we appreciate it!

I've collated all of the information on your findings and video and passed them onto the game team so they can take a closer look into this.

Should we hear anything back from them or need any more details, we'll let you know here.

Thank you and apologies for any inconvenience caused while we get this looked into!

Thanks for getting back to us @WLDrunknMunky!

Do you still encounter this issue after yesterdays TU16.1 maintenance?

Hey there guys,

I've merged some of your threads together here, thanks for raising this to us!

I've passed this onto game team to take a look at and confirm if this is intended as it doesn't fit with the wording of the change.

When we know more we'll let you know!

Hey @nongenuine,

I believe you should be able to by travelling to Roosevelt Island and at the start of the stronghold, open the difficult screen and select Manhunt.

Let us know how you get on!

Hey there @armu_sadis,

Thanks for reaching out!

This issue is known and is still under investigation.

A fix was believed to have been pushed, but it didn't look like it worked as planned so has been re-opened.

Should we receive any more information on this and when a fix is expected, we'll let you know.

Thank you and apologies for any inconvenience caused!

Hey there guys,

Thanks for your assistance and advice here, appreciate it!

@ATBDCPJHJ - please let us know how you get on and if you still don't have the backpack trophy in your inventory when you should!

Thanks for getting back to us with these @achtbits, appreciate it!

I've passed this report and your screenshots onto the game team so they can take a look.

Should we hear any updates back, or need anything more, we'll let you know here.

And of course if there's anything else we can help with in the meantime, please let us know!

Hey @kuvixxx,

Thanks for reaching out, we have a few investigations into the Achilles Pulse open already.

To better establish if this is already known could you please elaborate on the issue?

We can then get this added to an investigation if open or get it raised if nothing's been passed to the team yet.

Much appreciated!

Hey there @spaccamudande,

Thanks for reaching out to us with this!

This is indeed known and should be resolved in the near future.

Apologies for any inconvenience caused!

Hey there guys,

Thanks for getting back to us with this additional info, we appreciate it!

I've passed this all onto the game team so they can take a closer look, should we need any more information, we'll let you know here.

Thank you!

Hey there @altergigo,

Thanks for reaching out!

We are investigating reports of players not receiving the blueprint for the Busy Little Bee when unlocked, however players are still getting the weapon itself.

Are you just missing the blueprint too or both that and the weapon?

Hey there @ConteOliverr ,

Thanks for reaching out!

This is indeed a big, but the good news is the team are already aware and are investigating.

We don't have any updates just yet, but should we hear more we'll let you know!

Apologies for any inconvenience caused by this!