Ubi-Thorlof

Ubi-Thorlof



15 Feb

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Originally posted by Dulcamarra_

Did I show them to you ? I remember traumatizing someone with them

wasn't me then, I'm mostly un-traumatized still


14 Feb

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Originally posted by Scarcrow1806

Recordbuilders will love this

Do not worry, we've already prepared the fix for the next patch

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Originally posted by Dulcamarra_

I have some drafts in my Fanart folders that may interest you

Dulca, please...


09 Feb

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Originally posted by ChivalrousPerv

No, I'm not old ='( I only just crossed a milestone earlier this month.

EDIT: Also slightly concerning I signed up via the link. It didn't ask for my 2FA at all throughout the login process. Could then navigate to my account info and change it freely from there. Might be something to suggest to the team that handles account security.

Thanks for pointing that out, I'll forward it to the responsible team!


08 Feb

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Originally posted by OneofLittleHarmony

Has it been 25 years of Anno then?

It has indeed, quite the history ;)


26 Jan

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The street topic is an old discussion, I suppose - practicality vs. visuals. We'll certainly also discuss this topic again for our next project (as we have done also for Anno 1800) but there are also good reasons for keeping this system. We'll see.

On the other two topics: Both Crown Falls (Sunken Treasure) and Manola (New World Rising) offer significantly more building space than your average island, if this is something you prefer. However, ultimately, islands and the logistics tying everything together, are a core part of the Anno games and we don't think that getting rid of this would be a good idea. There might be smaller islands, there might be bigger ones, but having only one large landmass to build on is, in our eyes, not compatible with the "Anno DNA".

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Originally posted by SoggyTowelette

Apparently my aging 5820, that was struggling on med settings didn't qualify for pretty waves crashing on the beach. My shiny new 13900k on maxed settings is getting pretty waves.

Gotta love pretty waves, glad you got them now, too :P


20 Jan

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Can confirm we're aware of this bug, it'll be addressed in an upcoming game update.


18 Jan

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Originally posted by Mariusod

Any information on how multiplayer will work for consoles. Any crossplay?

The multiplayer will work in the same way as on PC (up to 16 players total, coop with up to 3 other players) but there won't be crossplay.

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Originally posted by LeKerl1987

The controls will be a nightmare.

Totally unbiased opinion from me (obviously!) but as someone who plays on PC 95% of the time, even I got used to the controls very quickly.


09 Jan

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Originally posted by PlatesOnTrainsNotOre

Ubisoft Legal has entered the chat

Yeees?

But in all seriousness: Please don't leak stuff, we'd really appreciate that. More info is coming very soon :)


05 Jan

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Hello everyone, happy New Year to you all.

We have good news and a fix that should resolve another cause of the issue with the game not starting.
The patch (Game Update 16.1) is still planned for January, more info next week.

Thank you for your patience.


24 Dec

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Originally posted by RoseAmasu

We don't know what it is, he has the choice between 3 things when clicking play, Anno and what we assumed is Dx11 and Dx12. I play on Steam so I never had those, could this be the problem then? Should he launch "Anno 1800" and not the other two? That's what we were planning to do once he finishes reinstalling the game once again

Yes, "Anno 1800" launches the game, while the other 2 are benchmarks. Hope you two get it to run - have fun! :)


19 Dec

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While we're glad to hear that the hotfix resolved the issue for many of you, we're aware some players are still facing the problem.
We'll continue our investigations.

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Originally posted by TheGoldenHand

Hey /u/Ubi-Thorlof ,

I have found a possible source for the problem. The fix is unfortunate. The problem is within the Steam-Ubisoft Connect handshake and Activation installation.

The failure happens during installation on Steam. Steam never correctly installs the Anno 1800 Activation DLC. When installing via Steam, the installer fails after step 1/2 reaches 100% without giving indication. The 2/2 is when it installs Ubisoft Connect and the Anno 1800 Activation DLC. I'm guessing the "Anno 1800 Activation DLC" is what activates my game. This part of the install seems to fail without giving an indication. Uninstalling and reinstalling in Steam with Admin mode will not successfully complete the installation.

Ubisoft has multiple versions and deployments of Ubisoft Connect. Even if you have the most up-to-date version of Ubisoft Connect, they are different. The one that comes with Anno 1800 is a limited version that does not include...

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Thanks a bunch for the details, TheGoldenHand, and sorry for the inconveniences with the Steam version. I've forwarded your investigation you posted above and we'll check it internally with the other teams.

Hope you enjoy Anno 1800 despite these troubles.


14 Dec

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Originally posted by TheGoldenHand

Thank you for keeping us updated!

I bought the game for the first time on Steam because of the sale on Dec 9. I'm a fairly technical user. I tried all the suggestions in the Trello post and none of them worked for me.

I only have 14 days for a refund, and I've never asked for a refund before. I'm really hoping for an update before then!


After re-installing both Anno and Ubisoft Connect, verifying files, updating drivers, restarting, and setting Steam, Ubisoft Connect, and Anno.exe to all run in Admin mode.

Clicking Play in Steam starts the Anno.exe briefly in task manager, then a Windows Crash instance is created in the task manager for a split second and both crash. Nothing ever appears on screen. Ubisoft Connect never starts. I've also tried manually starting Ubisoft Connect in admin mode before launching the game, and it doesn't make a difference. Anno 1800 does not appear in my Ubisoft Connect games list. I've only bought games on ...

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Thanks a lot, TheGoldenHand! And apologies once more for the current inconveniences. Unfortunately, I can't give you an ETA for the fix right now, but as soon as we got something, we'll update our posts + Trello.

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Originally posted by ShittyAppleCrumble

Just wondering if theres going to be added time to uplay+ subs for this issue? I bought my uplay+ for anno considering how expensive the whole game is :(

Unfortunately, that's not something I can give you an answer to. I can forward this topic, however.

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Originally posted by 8wayz

Hey Thorlof,

As the OP mentioned, some of the sections under the Beautification menu are either not translated, or not properly formatted. I can confirm that this small issue is also present in the french version for two of the sections. Should we report these on Trello or are you already aware of the incomplete translations of the interface ? :)

Actually that was not on our radar yet, but it is now. Thank you! :)

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Even though I'm personally a regular tea drinker (and am therefore equally sad there's so little tea in-game, outside of Enbesa), the issue above is indeed a bug and (for once) not a teaser. We'll correct that with a future update.

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Originally posted by loudgayamerica

Ok cool. I guess I count cosmetic packs as DLC. Must have missed the announcement. Is there more coming beyond the old town pack that’s been discussed?

Btw, love love love/very appreciative for all the work that goes into this game so long into it’s life.

There are a few more things happening next year, yes, even though we're overall winding down main production for Anno 1800. You can find the announcement with news on our plans here: https://anno-union.com/union-update-whats-next-for-anno-1800/