Ubi-Viral

Originally Posted by PvtDjMarsman
I was in the que for about 3 minutes. And because this sometimes happen in the normal gamemodes aswell and restarting seems to fix this I did just that hahaha

The only thing I can think of is that it had found a match just before you left the que.

Hey, BoondoggleLimp!

Thank you for getting in touch about this. What happens when you try to download the fan kits? Are you getting any errors at all?

If possible could you provide a screenshot of what you see?

Originally Posted by Fountain.Water
One thing to add, sometimes the ping will jump to 500ms like a 1 second lag spike, and 80% of the time, it goes back down. But sometimes it'll stay until I reconnect to the game or join another. This issue only applies to siege, no other game on my machine has any network problems.

Thank you for getting back to us and providing the requested information. Is it possible to connect via Ethernet to test if this issue still occurs? That way we can rule out your WiFi connection if it does happen again.

Hey, Exan0!

Welcome to the forums. At this time, there is no cross-platform support for this game. All games and in-game content are attached to the platform they are activated on, so it is not possible to transfer them between platforms.

For example, if you purchased a game on your PlayStation or Xbox account, we would not be able to transfer it to PC. It is also important to note that we have no control over external account activity.

This means that we cannot make changes to your PlayStation or Xbox accounts, including transferring games or content between those console accounts.

Ubisoft Connect is the new Ubisoft gaming hub which introduces a host of cross-platform features, such as full cross-progression on highly anticipated titles like Assassin’s Creed Valhalla, Immortals Fenyx Rising, and Riders Republic however at present this does not include Rainbow Six: Siege.

Hey, CavAsh-E!

Welcome to the forums and sorry to hear that you are experiencing this issue. Does this happen only in multiplayer game modes? If you play a terrorist hunt solo does it also happen?

Additionally what keyboard are you using? Are you able to test another keyboard?

Originally Posted by sparda_king2212
Sorry I do it but my account not fix can you help me pleases I can't talk anther player but I login with my brother account I can talk with my microphone please help me

We are going to need to investigate this further with you. Please contact us on our social media channels via a private message here:

Facebook

... Read more

Hey, lihoteit1255!

Welcome to the forums. Please do not share personal information such as email addresses on the forums or any other public space.

We are sorry to hear that you have not yet received your game on your account. So that we can investigate further with you, please contact us on our social media channels via a private message here:

Facebook

Twitter

Alternatively, you can reach out to us via a support ticket ... Read more

Hey, etzrah!

Welcome to the forums! Thank you for providing this report, however, we have a no naming and shaming policy on the Ubisoft Forums. As such I have removed the link you have posted.

Please provide this cheater report and future reports via our support channels. You can contact us on our social media channels via a private message here:

Facebook

Twitter

Alternatively, you can reach out to us via a support ticket ... Read more

Originally Posted by Aqs-7
Hi!

I have just the same problem! Played yesterday with team of 5 but still haven't completed the challenge!

Hey, Aqs-7!

Welcome to the forums. Sorry to hear that you did not get the challenge. Did you try the steps as advised by UBI-Froggard above?

Originally Posted by ZekeyMaster
1. Wifi
2. No, it's about 2-3 meters away from my PC
3. ~60Mb down, ~20Mb up
4. Yes, but I've not had problems until recently

Thank you for that information. Can you provide an image of the error that you receive please?

Hey, ZekeyMaster!

Welcome to the forums and sorry to hear of your connectivity issue. Thank you for the extensive troubleshooting that you have done so far.

Can we ask some more questions about your connection please:

Are you connected via WiFi or Ethernet?
If WiFi are you far from the router?
If Ethernet are you using any adapters such as Powerline or WiFi extenders with Ethernet ports?
What is your upload and download speed?
Is there anyone else sharing your network when this issue happens?

Hey, DADDY.PIG.!

Welcome to the forums. I have checked your account and I am unable to see the game there. Do you see it in your Epic Library and in Uplay?

Originally Posted by sparda_king2212
hello my accont is vioce chat bug please fix there player cant hear me but i go with my brother accont we can talk and get info please fix it

Hey, sparda_king2212!

Welcome to the forums. We are sorry to hear that you are experiencing problems with using in game voice chat in Rainbow Six: Siege. Communication is a big part of our tactical based shooter and we can appreciate the impact this has on the game experience if this is restricted.

Due to changes that were necessary to improve our overall communication, we introduced a new form of technology to vastly improve our voice chat.

You can try the following trouble... Read more

Hey, luisnagel2004!

Welcome to the forums. Do you have an option on your account settings through Mania Planet?

https://www.maniaplanet.com/

Hey, Undercoverism_!

Welcome to the forums and sorry to hear that you are missing content. I am afraid we are unable to see the screenshot, can you send it again please?

Did your friend also purchase the Deluxe edition on Steam?

Hey, Kinilawww!

Sorry to hear that you are experiencing this error when trying to play.

In order to troubleshoot this, please try the connectivity steps for your platform:

• PC
• PS4
... Read more

Hey, hanibalbeans!

Welcome to the forums and sorry to hear that you have been getting this error.

In regard to troubleshooting, it is advised to try the steps here.

Should the issue persists, please let us know.

Hey, javiwho!

All information about those rollbacks can be found in our Dev Blog: https://rainbow6.ubisoft.com/siege/e...-mmr-roll-back

In regard to your MMR gain, this does seem strange to be so little, do you normally play in a group of friends or do you solo que in ranked?

Originally Posted by Ringingking73
just wanna make sure your still there, IDK why but it feels like reply's have been taking forever

Thank you for getting back to us Ringingking73!

Please understand that this is not a live support channel and it can take some time for replies. Can I ask what kind of headset you are using on your console?

What are your Xbox settings at for Audio?

Originally Posted by Ringingking73
I can not hear my teammates and they can not hear me. But what's weird is that there's no mic icon to indicate that me and my other teammates are in game chat. The troubleshoot steps I already tried are the "Troubleshoot chat and multiplayer connections on Xbox live".

Originally Posted by Gameplans101
Im actually experienced the same exact issue started 3 or 4 days ago and i dont understand just know this you are not the only one now i know that im no...

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