UbiGabrinth

UbiGabrinth



14 May

Comment
    UbiGabrinth on Support Forums - Thread - Direct
What do you see when you go up to those devices? Do they act as though you should be able to pick them up? If so, do you receive some sort of error?

If possible, please get a video showing that you can't pick up the device and don't already have it showing in your collected devices.

06 May

Comment
    UbiGabrinth on Support Forums - Thread - Direct
I am not aware of any issue with getting all SHD tech and all skills. I do know that having three SHD tech with the Ultimate Edition is normal. What skill are you missing specifically?

17 Apr

Comment
    UbiGabrinth on Support Forums - Thread - Direct
We have reported the Distinguished Service Distinction commendation to the team. I'm sorry to hear you are having these issues, and I hope to have more information soon on a fix!

11 Apr

Comment
    UbiGabrinth on Support Forums - Thread - Direct
I'm sorry to hear you are continuing to have this issue with reactivating the SHD Network, nikon123. This issue is something our team is definitely working to resolve. If possible please see if you can play through the mission on story mode in matchmaking. To the best of my knowledge this will resolve your issue if you stay in party until the other player has reactivated their own SHD network. I understand that this isn't a fix, and I can assure you that our team is working to resolve this issue. It has been a tricky one to fix from what I understand.

10 Apr

Comment
    UbiGabrinth on Support Forums - Thread - Direct
I do not see other reports of this, but I'm reaching out to the team to let them know that there's a report of these skins still being missing.

04 Apr

Comment
    UbiGabrinth on Support Forums - Thread - Direct
Thanks for reaching out about this! While we look into this issue please consider joining up with another player who hasn't done the content, as they should be able to spawn the Hunters.

02 Apr

Comment
    UbiGabrinth on Support Forums - Thread - Direct
I'm sorry to hear you are having troubles connecting and were not able to see the Rabbids invade today! If you continue to have troubles the next time you play, I recommend verifying your game files (Steam) first and then if the issue persists performing the steps in our connection FAQ. ...

01 Apr

Comment
    UbiGabrinth on Support Forums - Thread - Direct
Hey, folks. It's possible that you have received all of the currently available, but I have reported that there may be an issue with cosmetic drop rates to the Division 2 team. This is being investigated. Please, if possible, let me know how many cosmetic items you have earned and what World Tier you are in.
Comment
    UbiGabrinth on Support Forums - Thread - Direct
Thanks for reaching out about this issue! If you have the ability to contact this player, please ask if they can decline the invite. Let me know if they cannot so I can reach out to the team with this information.
Comment
    UbiGabrinth on Support Forums - Thread - Direct
Please let me know if increasing the page file helped. If anyone is having this issue, make sure you haven't deleted the pagefile.sys on your PC.

I'd like to assure everyone that our team is looking into these issues to find a solution. I'm sorry that you are having these crashes at this time.

21 Mar

Comment
    UbiGabrinth on Support Forums - Thread - Direct
I will reach out to the team to report this issue. If you could provide screenshots of the cosmetic items that you have currently (Do not worry about getting each item as much as getting each page of items) I can send those to the team to be looked into.

20 Mar

Comment
    UbiGabrinth on Support Forums - Thread - Direct
I'm sorry to hear you all are having this error. I've seen a number of references to people who have others in their home that are also playing The Division 2. Does this issue persist if you are not playing at the same time?
Comment
    UbiGabrinth on Support Forums - Thread - Direct
I appreciate you reaching out about this. To the best of my knowledge these cosmetic items are randomly placed, so it is possible to not find any for a significant span of time.

19 Mar

Comment
    UbiGabrinth on Support Forums - Thread - Direct
Please let me know if this is the first Clan your character was in or if instead your character started or joined one clan and then moved to another.

18 Mar

Comment
    UbiGabrinth on Support Forums - Thread - Direct
I am sorry to hear that you all are having difficulties with launching The Division 2.

If you feel this is an EAC error, please perform the steps in our EAC troubleshooting FAQ.

This could also certainly be an issue relating to move general PC software issues, so I recommend the steps in our PC crashing/launch issues FAQ. Please begin ... Read more

17 Mar

Comment
    UbiGabrinth on Support Forums - Thread - Direct
I'm sorry to hear that you folks are having troubles with crashing when playing The Division 2. I'd like to help as much as I can while our team looks into these reports. Speaking of that, if you are having these crashes please make sure to send in your system files to our team at your earliest convenience.

Please note that I've seen a few other threads referencing ... Read more

14 Mar

Comment
    UbiGabrinth on Support Forums - Thread - Direct
Please make sure that your dedicated GPU is being used.

06 Mar

Comment
    UbiGabrinth on Support Forums - Thread - Direct
Did you mean 2 minutes or 20 minutes?

20 Feb

Comment
    UbiGabrinth on Support Forums - Thread - Direct
Usually this has to do with watching the stream on a different Twitch account than the one linked to your Ubisoft account. I don't want to ask private information here on the forum, but you can reach out privately to our team on Twitter or Facebook with the account information for your Twitch account. They can let you know what Twitch account is linked to your Ubisoft account.

13 Feb

Comment
    UbiGabrinth on Support Forums - Thread - Direct
You can try finishing the installation after unplugging for two minutes. It is possible that you need to uninstall and reinstall the entire game while making sure not to start the game until it is entirely finished installing.