UbiGabrinth

Please unplug your PS4 or Xbox from the wall for two minutes. Then try the download again.

I'm sorry to hear you're having this issue. I've seen voice chat issues in the past such as an issue with Windows 8.1 that were resolved. I recommend reaching out with your system files to our technical team.

I also recommend reporting the issue on R6fix, as issues that are facing many users will quickly get to ten reproductions.

The only place where you can request an appeal for a permanent ban is on our support website.

Others are having this issue, yes. Some have said the issue was related to their Steam overlay not being enabled. To check this right click on Rainbow Six Siege in your Steam library.

Anyone still having these issues should reach out to our technical team with a copy of your system files.

There are not automatic permanent bans for toxicity. There are automatic temporary bans that last for thirty minutes or two hours, but any permanent ban involved an investigation by Ubisoft team members.

Our team is looking into this issue for you currently, Squabe. I apologize for the delay in the response to your case.

Please do not try and update your case in the meantime. It will not close automatically. I can't give an ETA at this time, but I'm keeping an eye on your case.

While it is not a bad idea to report you are having this issue to our technical team, it is already being investigated. We hope to have a fix soon.

What error are you receiving and what steps have you tried exactly? I'm sorry to hear you're having continued troubles accessing these rewards.

I'm sorry to hear you were kicked from the game due to this error. I recommend that you perform the steps in our BattlEye troubleshooting FAQ.

Please note that team kill temp bans and BattlEye temp bans are completely unrelated. Getting toxicity bans or team kill bans will not increase in any way the likelihood of getting a permanent BattlEye ban. You will get a permanent BattlEye ban if the system detects cheats on your computer.

The Uplay username that owns Rainbow Six Siege is the same username as you have here on the forums. I do not see an account under MudsyPC.

For anyone who has tried connection troubleshooting but has continued issues, please consider sending our team images of your port forwarding configuration along with a copy of your system files.

Please restore licenses on your PS4.

Our technical team can help with changing your email, but they will need to go through a process of determining that you own the account in question.

Is the party system used in any way linked to Rainbow Six Siege? I am not sure what system you are discussing, but I am unaware of any ability to invite players into a squad while in game.

Please note that these are not Ubisoft web pages to the best of my knowledge. If you leave a clearly labeled link I can look into it.

Do you mean this Twitch Prime page?

It may be that the email on your account is not the one you expect. I recommend that you reach out in a private message with your username and the expected email on the account. You can reach out to me or you can reach out to our team on our Ubisoft Support pages on Twitter or Facebook. Finally, you can also reach out on our support portal.

We have a system in place that double checks if the purchase is intended. Do you feel that we should make it require more checks to finalize in-game purchases?