UbiKoality

Thank you for sharing those links, Pateloltoja! Please try using those to update your drivers, Jafffa-Jay. You can also refer to our support articles that go over how to do a clean installation of AMD and Nvidia drivers. If you find yourself in need of further assistance, please contact our technical support team at ... Read more

Hey there! thextremebharat, thank you for sharing what resolved the issue for you. I'm glad to hear that you found a solution. LesterFrost1, please try going through those steps and let me know if they do not resolve the error for you!

Hi zSharkPvP! Are you unable to change the resolution in the game's settings? If so, can you please take a screenshot of the settings menu for me? Thanks!

Hey ruiberyave789! Are you unable to change the resolution in the game's settings or does it reset every time after you change it? Just trying to get full clarification so I understand the best way to proceed.

Thank you so much for providing both of these videos, Wardpipe! I greatly appreciate you taking the time to capture those for me. Can you please try verifying the files for Hyper Scape in Uplay? This quick process helps ensure everything required for the game is properly installed and will replace any missing or corrupted files that could potentially be causing this bug. If verifying the files alone does not make any improvements, please go through the other steps listed in ... Read more

I'm sorry to hear that didn't help, Sid_LS! Do you receive any error messages at all or do your mouse and keyboard just not work properly once you are in-game?

Hey ALIREZA.2002. I greatly apologize for the frustration that this has caused. Please do not hesitate to share your thoughts and opinions on this on the Feedback subforums for Hyper Scape. This will allow for better visibility from the team so they can see what is most important to the community.

Volstix, were you able to check out the post that UbiExcellent linked in their comment?

iNezo and Stoowox, I'm glad to hear that both of you are able to play now! Happy gaming!

syndicate989898, my apologies for this inconvenience! Are you receiving any error codes? Also, does the game crash at all or does it only get stuck when on the loading screen?

I am very glad to hear that dswgn's suggestion has helped you all!

Hello LAPDAlonso and Edisondario-As! I'm sorry to hear that you both are having trouble launching Hyper Scape. If none of the steps listed here help to resolve t... Read more

I'm glad that you're so excited, TreFast! Please keep an eye on Hyper Scape's official Twitter page for future updates and new information on the game.

You're very welcome, TKS_Playr5A5! Please keep an eye on Hyper Scape's official Twitter page for future updates and new information.

I'm so glad to hear that, MrLogandhi! We hope you've been enjoying it.

Hey BarcodeUser! I'm incredibly sorry to hear that Hyper Scape is crashing after jumping over to your third monitor. Can you first please try going through all the steps listed ... Read more

Hello! If you are currently receiving an error that Hyper Scape has expired, that is because the technical test concluded earlier this morning. My apologies for the confusion! Please keep an eye on the official Twitter page for Hyper Scape for future updates and new information.

Hi OOF_Pupper! You may be encountering this as a result of the maintenance that the Ubisoft Club is currently undergoing. More details can be found here! My apologies for the confusion and inconvenience!

I'm glad to hear that the problem is almost completely resolved, n00bstah! Please do not hesitate to contact our support team if the issue pops back up again or if you need any additional assistance. I hope you've been enjoying the game!

n00bstah, thank you for providing these details! It appears that you meet all the minimum requirements for Hyper Scape. How much RAM do you have? Also, can you try going through all the steps listed ... Read more

Hey there, Seathasky! Thank you for taking the time to write this post and include details about the issues you're experiencing in Hyper Scape. I greatly apologize for any inconvenience they have caused you in-game! Firstly, please be sure that you have completed all the steps listed ... Read more

Hi ThorinOaknpants! My apologies for this inconvenience. Firstly, please try verifying the files for Hyper Scape in Uplay. I'd like to see if this makes any improvements, as it helps ensure all the files required for the game are installed properly. Then, I'd advise going through the other steps listed ... Read more